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based on 84422 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zeroez has always done great work on my carpets. This time they cleaned my two recliner chairs. Trayvon was great. He was professional and kind enough to explain why some spots would not come out in one of the chairs. He really tried. I so appreciate him.
I will be getting the grout on my floors cleaned next month.
Thank you Trayvon and Zeroz.
Stephanie
Nathan was great
I like that my carpets do not feel crispy after cleaning the carpets. When I called to book my appointment, I had a card with promo codes. I asked the person when booking about costs and the promo codes. She said I had to talk to the technician about the promo codes. The day of our appointment, the technician said I had to book online or call call the front office. So there was a little confusion on pricing. I can only hope I did get the protector upgrade with my carpet and rug cleaning.
I am happy with the job that was performed, my only complaint is that I have not receivede an inovoice of what was done and a receipt for payment.
Honestly the review if for Ashley. She was absolutely wonderful and so helpful with the floor situation I have going on. Unfortunately the pet solution didn't fully take care of the cat pee but.... That's cat pee for ya. My carpets will need to be replaced due to the lingering smell. For now it's tolerable and the cleaning gives me some time to get funds together to replace the carpet.
Dave, the technician was very knowledgeable about carpet and fabrics. They were able to give us an accurate bid and set up a convenient time on short notice. The work was done efficiently and carpets look great with no residue. Also did a denim sectional for my son that was very soiled. It looked like new when he was finished.
A great service at a reasonable price. My service technician was Jacob and he clean all of the tile in our house and what a difference it made. He verified the work to be done and the cost involved as well as keeping me informed on how things were going in regard's to any problem areas. I couldn’t be happier with the outcome. It was well worth the money for the difference it made. Thanks again Jacob!
Very friendly service. Carpet looks fantastic!
I was very impressed by the job. and the tech. AVERY was great. He really knew how to do the carpets and they came out like new. I would only use Zero Rez in the future. Thank You RICK.
that my carpet isn't crunchy and I always know what I'm getting
The gentleman was kind and talked me through the process and told me about the different things that will help the life of the carpet without making me feel pressured.
The tech did a great job.
Your service tech was amazing. She was very pleasant and did a nice job on our home.
Carpet feels cleaner than it did when I used another company.
hard to say , the technician was great,
I find the floor cleaner ideal on the tile in our home.
On time, quick and friendly
Portions of the area rug are clean and other portions are the same as before I called for an appointment.
No residue cleaning is done well.
Do a very good job. Tile looks great after cleaning.
Just unhappy about the misunderstanding of the pricing. Was quoted one price when I scheduled the service and given another price from the technician. He was nice and we came to an agreement on the pricing but very frustrating.
Is was fast and it was no hassle. Getting someone to come out.
Tech was on time, notified us he was coming, he was knowledgeable and courteous and our carpets were clean when he left.
The technician did a good job and was polite and professional.
I like the professionalism, the product, and the attention to detail.
The person who performed the service was professional and did an outstanding job. Our tile looks like it’s new
The woman who did our cleaning was professional, friendly, and did an amazing job!
I’ve had 3 reps in my home the past few years and all were mannerly, efficient and all hard workers. They live up to their word at making the customer happy.
Each rep did amazing work. My floors and carpets are far from new; they left my floors looking amazing!
Good service. Good people . Happy with how the job turned out.
The staff from receptionist to custodian exceeded my professional expectations.
They are polite, timely, thorough. They do a great job. Most importantly I have no allergic reaction to cleaning process nor do my dogs. Great company.