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based on 84423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had very good results and the technician listened to our concerns.
Environmental friendly products and great staff
Your techs are always knowledgeable and helpful. I only use Zerorez because my carpets feel clean and fluffy. No chemical crunchiness or smells.
Provide booties for us to wear while carpet dries.
Justin did a great job. Send him back the next time!
The carpets are clean, smell fresh, and are not crispy.
The technicians were friendly and competent.
They we fantastic.
No residue on the carpet
your employee did an excellent job and was very personalbe
l had my tiles steamed cleaned and paul did
an amazing job. paul does his job well because
he enjoys it. It shows.
I enjoyed the level of communication the Zerorez representative, Joshua, had prior to appointment time. He also walked me through the process before he started and gave me realistic expectations. I would choose Zerorez in the future for both the cleanliness and pricing.
they were on ti e and did a great job.
My technician was very professional and polite. He did a great job!
Very good products
Very good tech
Once again perfect work. Technician on time and we discussed scope of work and final price before starting.
Zerorez process cleans without leaving carpet and rugs 'crunchy.
Highly recommended.
Reliable, professional and knowledgeable
The tech was great, the cleaning was great, the over all experience was great and the best part is, the tech told me it would get rid of the smell of dust in my carpet and it DID!!!!! I am a totally satisfied customer
A very nice job. My carpets look fabulous! In the past, after carpet cleaners had finished, I was often left wondering why I bothered to call them at all. I'll definitely use ZeroRez again.
EXCELLENT JOB, COURTEOUS AND POLITE
It is, and it was a wonderful afternoon. Puppies' lack of training was erased. spills are gone, and 13 years of history lost to clean. Love it! it is too bad I can not send pictures, it is so beautiful and smells so good.
Our tech, Frankie, was amazing! Professional with great customer service and a high quality cleaning.
I just feel like your product did not clean the carpets. The two workers were wonderful. I just was not impressed with your system
Both technicians were outstanding, Frankie and (sorry, forgot his name...)!!! I had this done for my son and his family while they were way, and they were shocked by the difference. LOVED it!
Thank you so much!
Technician was great! Tile floor treatment better than the last cleaning from a different vendor.
Your technician, Maurice, was friendly, professional, communicative, efficient, talked me through the process and my carpet looks great! Especially considering where it started at. I showed him the areas I was concerned with and I believe he put a lot of extra care into making sure we got good results! I will definitely be using your services again!
Service techs are very nice. Always on time. My carpets are always looking great when you’re done and they’re not soaking wet. The carpets dry quickly.
I received very good customer service and setup for a last minute appointment. The service technician was very good and listened and adjusted cleaning areas with excellent results. The carpet looks like new!
The technician was very thorough and explained everything to me very clearly. He did a great job on the carpets.
No smell or residue, Dries so fast, no soggy carpets
Staff is always on time, personable, professional, and always do a great job.