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based on 84423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and thorough
Chris was great! Really took his time and my carpets look brand new!! So happy!
Odor-free products and friendly service!
The person who cleaned our carpet was very friendly and made sure we were satisfied!
On time, very professional and performed an excellent job on our carpets.
We thought the initial cleaning was great, until the carpet dried. The next day, dark spots showed up. We reported this, and were treated very well with the second cleaning, which took out the dark spots and left the carpet clean. Thank you for this service.
Quick drying and no residue
Several liquid spill spots in our five year old beige carpet were removed, making the carpet look nearly brand new. We appreciate the fact that the carpet cleaned by zerorez does not have that cleaning product feel to it - it actually feels fresh and clean. We trust the process that zerorez uses and we appreciate the professionalism that tech Cassie showed while she was in our house cleaning three rooms of carpet.
The carpets are clean without the chemicals.h
The tech Matthew was awesome!
Easy to get a quick appt.
Friendly
He did a good job got the stains out made it look brand new. i was impressed
Environmentally safe for pets & humans.
Easy to schedule online
Prompt, efficient & friendly service
Carpets look & smell great!
I like that there are no chemical smells.
Excellent customer service! Carpets look new again. Thank you!
I paid a lot of money do get rid of dog urine and it’s still very strong
Nicholas cleaned the carpets today and did an excellent job. He was polite, personable, and efficient. I highly recommend, Very happy with the end result.
Technician was great!
Treyvon and Nathan were outstanding and very professional. They showed up on time and very knowledgeable. We will be using Zerorez again and again. Thank you, Tom & Kathy Stuart.
Terrific job as always!
On time, professional, good results
I like that this company doesn't use chemicals or cleaners that can leave a residue.
Service and cleaning was done perfect. Setup was a little off. They do not like velvet fabric. A lot of manufactures will use the term velvet but it’s still a microfiber material. They were very quick to dismiss me as a customer.
The technician spent 20 minutes cleaning 3 bedrooms. He started around 8am and I was paying him at 8:20. That is 6.66 minutes per room. There is no way he spent the quality time really going over the carpets slowly to really deep clean them. It was a Wham Bam Thank Ya Mam kinda job. I will never use Zerorez ever again and I will not recommend. I was outside doing yard work and really didn't think I needed to micro manage him to do his job. I'm so tired of trusting contractors to do the right thing only to be disappointed time and time again. Do I really need to watch every move you guys make to make sure you're doing your job?
We are very satisfied with the great job done by Nickolas on my mom's carpet. They were like new again. We will definitely be using ZeroRez for our future carpet cleaning! Thank you!
Our Technicians were so professional, friendly,
and knowledgeable
They did an awesome job!
The tech was on time and polite. He work very hard and got spots out of my carpet. The tile cleaning that was done was great also. Good Job
Your technicians were diligent, and thorough. My wife was also very pleased with the results. NICE!
We have used Zerorez a few times. They are always on time and professional. They do a very thorough job. The job we had done this time was tile and grout cleaning. Brandon was fantastic. He called when he was on his way, explained what he was doing and answered all our questions. He was very professional and friendly.

Frankie was great. Did a thorough job and cared about his performance.
Great job!!