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based on 84423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Reliable, well trained employees, respect your home furnishings, long time employees.reliable company.
Looks great. Would recommend Zerorez to my friends
Always use ZEROREZ, process is great and cleans well without soaking. Service is good and employees on time, courteous and professional.
Useless. I had to clean my carpet myself after they left for the 2nd time. At which the water was dark brown using my at home Hoover carpet cleaner.
I tell people not to use you now.
Zerores is the best in town and I love their products and services. I have used them for a long time and have never been disappointed. I use their Empowered water every day for cleaning and I love the way my carpet turns out. The crew is always on time and did a great job. Thank you.
Great service and staff. I been using the company for last few years with no issues.
Easy to schedule. Respectful technician
Quality cleaning at a decent price.
No chemicals are used! I like how the carpet stands up afterwards! Quick to dry. Have used Zerorez for many years. Never disappointed!
The technician that cleaned my carpets was amazing!
Very professional job did an outstanding job
Prompt, professional and great service. My carpets look great!
Arrived on time, good value & carpets look clean.
Great service , informative , thorough and very friendly. Explain the steps and had tips for the future.
Friendly, through, professional, and knowledgeable
The technician was nice, courteous, and professional. There are a couple of tiles in our kitchen, however that were scuffed up because he used an abrasive brush attempting to remove a spot. It is noticeable and he was checking with someone for possible fixes. I would like a call back to see what will be done for the situation.
Your staff is so nice, respectful and they listen to what areas I need to have them work I’m. I also like the fact that you don’t use an excess of water during cleaning. The carpet dry fairly quickly and look look ‼️‼️‼️
We are pleased with the product. The service of the technician was top-drawer!
However, customer service is lacking. I was not pleased with the follow-through on my communication regarding the appointment time. I asked for an afternoon appointment, sometime after 12:00. My zerorez text-contact agreed and set the appointment for Monday, 1 p.m. Then, 2 days before my appointment when I received my reminder it said the tech would arrive between 10:00 AM and 12:00 PM!! This was not the appointment time I requested and proved very inconvenient. The tech DID arrive at 10 AM and we were not prepared. Please, whoever does the scheduling, listen to your customers, meet their requests when you ask to be invited into their home with your product and service.
The guy was nice, but only had the traffic areas cleaned and they don't look much cleaner than before they cleaned.
Your technician was courteous and very thorough in his work. The result was even better than expected. I will use your services again.
Technician was on time and handled the job very professionally. Carpets look great after the cleaning would recommend this company.
The way your cleaning process leaves my carpets feeling clean not coated in soaps.
They did a great job.
Clean carpets and polite service
I love that no soaps or detergents are used, so dirt is not attracted to my carpets after cleaning. I love the way my carpets feels after they are clean! I love how quickly my carpet dries after cleaning. My technician was very polite and answered all my questions.
Clean carpets and your very professional services!
We appreciated the care and efficiency exhibited by your representative Matt. Carpets and living toom chair were cleaned professionally. We were very satisfied. Thank You...
Good service from carpet cleaner very personable and friendly.
The technician arrived promptly, was friendly, asked good questions, went straight to work, did a thorough job, communicated the status of the work mid-way through, and communicated the condition of the carpeting at the completion of the work. What more could I ask for?
always leave my carpets very clean, technicians are nice