Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86257 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 9, 2026 — Rated 10 out of 10 by Nadine Fox Zerorez Phoenix
What do you like about our products and services?

They are clean and free of chemicals

Report a concern   June 8, 2026 — Rated 10 out of 10 by Hope McDonald Zerorez Phoenix
What do you like about our products and services?

I love your customer service, and the curtosey of your carper cleaners. Juan went above and beyond to explain, what was happening and how each step would improve my carpet. I also that that on older carpets, (I am a renter) everytime I have Zerorez clean my carpet is comes out more and more beautiful. I can only assume it's because the magic water draws more of the chemicals that have been put in it over the years out of the fibers. Oh and one last mention, I adore the powered water, it cleans everything in my house without causing me to have an asthma attack. Thank you

Report a concern   June 8, 2026 — Rated 10 out of 10 by D.O. Zerorez Phoenix
What do you like about our products and services?

No soap

Report a concern   June 8, 2026 — Rated 10 out of 10 by Jennifer Lopez Zerorez Phoenix
What do you like about our products and services?

Fantastic company! I only will use Zerorez.

Report a concern   June 8, 2026 — Rated 10 out of 10 by R.O. Zerorez Phoenix
What do you like about our products and services?

great service , excellent cleaning friendly techs

Report a concern   June 8, 2026 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

friendly service

Report a concern   June 7, 2026 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Service technician was excellent! My chair that he cleaned looks like new! He also quickly cleaned the seats on my 4 bar stools that had never been cleaned before - and they look like new. My husband had a stain on the seat of his chair that he cleaned and now it looks like new also.

He came within the window you quoted and called to let us know that he was on his way when he was a few minutes away. He was polite and nice to have in our home.

Only thing was that the invoice was wrong - we did not have a standard rug cleaning - NO rug at all to be cleaned. We did have the seats of the 4 bar stools and my husband's chair. He cleaned these since we were paying $80 more for just coming out. Not sure why the $1.75 was on the invoice but we paid it because we were so happy with everything.

Zerorez always does a nice job. He told me his name was on the invoice, but I didn't see it. I only saw that T was on his way. I would like to have him the next time I have the carpets cleaned. Thank you - Name removed

Report a concern   June 7, 2026 — Rated 10 out of 10 by Erick van Hofwegen Zerorez Phoenix
What do you like about our products and services?

Great customer service , got all the spots out and our technician even mopped the floor.

Report a concern   June 7, 2026 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

The customer service of each technician has always been consistently professional and diligent about their jobs. The carpet smells and looks clean, dries fast without any crunchiness.

Report a concern   June 7, 2026 — Rated 10 out of 10 by Janie Riddle Zerorez Phoenix
What do you like about our products and services?

Always a good job

Report a concern   June 7, 2026 — Rated 10 out of 10 by Jodi Rolf Zerorez Phoenix
What do you like about our products and services?

Friendly, professional, good value, trustworthy.

Report a concern   June 7, 2026 — Rated 1 out of 10 by I.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpet was not cleaned thoroughly and had some streaks

Report a concern   June 7, 2026 — Rated 10 out of 10 by Cheryl Messenger Zerorez Phoenix
What do you like about our products and services?

My carpets always look so much cleaner and softer to walk on.

Report a concern   June 6, 2026 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Excellent service!

Report a concern   June 6, 2026 — Rated 10 out of 10 by G.J.B. Zerorez Phoenix
What do you like about our products and services?

Great professional service. Matt did a great job.

Report a concern   June 6, 2026 — Rated 10 out of 10 by Eileen Moore Zerorez Phoenix
What do you like about our products and services?

Very responsive when a problem arose. Good service but proof is when you have a problem. They were very quick to respond and resolve.

Report a concern   June 6, 2026 — Rated 10 out of 10 by Faye Schoen Zerorez Phoenix
What do you like about our products and services?

Very efficient and reasonable price. The service agent very nice and knowledgeable.

Report a concern   June 6, 2026 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

The great results! Clean and looking newer even though the carpet is ten years old.

Report a concern   June 6, 2026 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Nico was the best ever.

Report a concern   June 6, 2026 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Everything looked so clean

Report a concern   June 6, 2026 — Rated 10 out of 10 by Deirdre Duncan Zerorez Phoenix
What do you like about our products and services?

I’ve been using zerores for the last 16 years and the cleaning has never disappointed. My carpets always turn out great and look brand new. The techs are always knowledgeable and provide great service. I will continue to use zerores and recommend to anyone who asks.

Report a concern   June 6, 2026 — Rated 10 out of 10 by Lynae Ratzell Zerorez Phoenix
What do you like about our products and services?

Just moved in to our new home and the tile and grout look pretty much brand new!
Rep relayed info as he went if he saw something that might not come out perfect so we were in the know of how our floors were going to look by the end of the apt.
Transparent pricing and good quality, I highly recommend!

Report a concern   June 6, 2026 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

The tech was great. He was courteous, efficient and fast.

Report a concern   June 6, 2026 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Dylan was amazing! The floors looked great and he helped us out of a tight spot.

Report a concern   June 6, 2026 — Rated 10 out of 10 by Susan McGee Zerorez Phoenix
What do you like about our products and services?

Great prices. Wonderful results!

Report a concern   June 6, 2026 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

Technician was friendly, organized and really worked hard to get my carpet in tip top shape.

Report a concern   June 6, 2026 — Rated 10 out of 10 by R.V. Zerorez Phoenix
What do you like about our products and services?

Did work on time, no problems.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Lisa Ball Zerorez Phoenix
What do you like about our products and services?

10/10

Report a concern   June 5, 2026 — Rated 10 out of 10 by Steve Selman Zerorez Phoenix
What do you like about our products and services?

Showed up on time could not be happier with the results ZACH did a great job for me and I plan on using them again for my other property. Both on the tile and the carpet.

Report a concern   June 5, 2026 — Rated 8 out of 10 by M.W. Zerorez Phoenix
What could we do to improve?

Workers were friendly and knowledgeable. Schedi ng was easy but had to wait awhile without knowing WHEN they would come.


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