Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85071 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 28, 2026 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

The tech who came was very knowledgeable and thorough. We had a tough carpet and he knew what to do.
Thanks!

Report a concern   February 27, 2026 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Fantastic service! Extremely professional tech who did a wonderful job with our carpets. He thoroughly explained the process. Highly recommend!!

Report a concern   February 27, 2026 — Rated 10 out of 10 by Martha Cornelison Zerorez Phoenix
What do you like about our products and services?

The young man did a wonderful job. Carpets look great.

Report a concern   February 27, 2026 — Rated 5 out of 10 by P.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You guys always do good work, But this last time, I feel like my hard cement floor was not cleaned as well. I would like someone to come back
Paticia

Report a concern   February 27, 2026 — Rated 10 out of 10 by Steve Dingmann Zerorez Phoenix
What do you like about our products and services?

Prompt and thorough

Report a concern   February 27, 2026 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

I love the service and the people. Mario was great!

Report a concern   February 27, 2026 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Many different services under one company

Report a concern   February 27, 2026 — Rated 10 out of 10 by Denise McCormick Zerorez Phoenix
What do you like about our products and services?

Great tech, super clean carpets, the whole house smelled fresh

Report a concern   February 27, 2026 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

He did a great job. The carpets look new.

Report a concern   February 27, 2026 — Rated 10 out of 10 by Lynn Perri Zerorez Phoenix
What do you like about our products and services?

I’ve job cleaning and price.

Report a concern   February 27, 2026 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

The technician got here early like we requested. He did a great job, thorough in every room. We left the house overnight, all dry and looking great when we got home. We will use Zerorez for our carpet cleaning again next year.

Report a concern   February 27, 2026 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Clean and simple with no residue

Report a concern   February 27, 2026 — Rated 8 out of 10 by L.F. Zerorez Phoenix
What could we do to improve?

Disappointed they were unable to a wine stain out of my carpet.

Report a concern   February 27, 2026 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

I have been using Zerorez for eleven years for my carpet cleaning. I love that there are no chemicals used in there service and that our carpets stay clean for a longer period of time.

Report a concern   February 27, 2026 — Rated 6 out of 10 by W.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I had 2 small bedrooms and only had the traffic areas done and an 8 X 10 area rug done. was charged 234.00 when you had a special for 3 rooms at 119.00 Do not understand why I couldn't have received that price. I was satisfied with the work but not the up charge . A refund down to the 119.00 would make things right

Report a concern   February 27, 2026 — Rated 5 out of 10 by S.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I think it’s a quality carpet cleaning job but $423 for an hour of cleaning is too expensive and around the same quality as the last time we cleaned for $250; was really shocking at the price was hoping to get some money back

Report a concern   February 27, 2026 — Rated 10 out of 10 by M.Q. Zerorez Phoenix
What do you like about our products and services?

Recently had my carpets cleaned by Zerorez. Impressed by their followup as to date and time of arrival. The tech showed up on the earlier side of his time line, which worked great for me. Was careful laying out corner wall protectors. It took an hour and when he was done the carpets looked new. Drying time on my thicker carpet took an extra day, but it wasn't a problem. The tech was friendly and professional. I will be using Zerorez again.

Report a concern   February 27, 2026 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Carpets looked amazing

Report a concern   February 26, 2026 — Rated 10 out of 10 by Monica Linger Zerorez Phoenix
What do you like about our products and services?

We had Colton clean our carpets and he was amazing! He not only did a great job but was very resourceful and a pleasure to have in my home.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Lyn Foster Zerorez Phoenix
What do you like about our products and services?

Your carpet tech was very Professional.
My carpet looks fantastic 👌

Report a concern   February 26, 2026 — Rated 10 out of 10 by William Wilkinson Zerorez Phoenix
What do you like about our products and services?

Easy fast reliable quality output

Report a concern   February 26, 2026 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

My carpet looks so much better The technician that did my job was totally awesome

Report a concern   February 26, 2026 — Rated 10 out of 10 by Patricia Dilk Zerorez Phoenix
What do you like about our products and services?

Prompt professional people. My floors look fantastic

Report a concern   February 26, 2026 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

Awesome personnel

Report a concern   February 26, 2026 — Rated 10 out of 10 by Tom Putman Zerorez Phoenix
What do you like about our products and services?

Expert service and fantastic technicians as well as great pricing. Great results!!

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

She was very professional, informative and friendly. She did a great job.

Report a concern   February 26, 2026 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

my technician was very knowledgeable and thorough.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Patti Peterson Zerorez Phoenix
What do you like about our products and services?

On time. Very personable, respectful of property. Great price

Report a concern   February 26, 2026 — Rated 10 out of 10 by Candice Southwick Zerorez Phoenix
What do you like about our products and services?

Kelvin was early, courteous and helpful in finalizing pricing for the cleaning of walkways and rugs. Thank you to all as I am very happy with ZeroRez and will continue to use you in the future. GOOD JOB!

Report a concern   February 26, 2026 — Rated 10 out of 10 by Richard Bourassa Zerorez Phoenix
What do you like about our products and services?

Prompt service. Tech was personable and answered all questions. We've used Zerorez in the past and will continue to do so


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