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based on 84330 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals and cleaning is very efficient.
That there are no chemicals. Customer service was amazing!
Carpeting looks great.
The only thing I would have liked to see, is shoe covers. We don’t wear shoes in the house, our technician wore shoes without covers. Kinda was weird since I was getting the carpets cleaned. I was not informed of how the service would go, just the products that would be used. After the fact I got a run down of what could happen and did happen to the carpet (such as discoloration due to old pet urine). I would have liked that info before he started, that wouldn’t have changed my mind, I just wanted the info before. Not after.
i got an appointment pretty quickly and my carpet looks great
Service is great
Reasonable pricing, friendly service, on time
Easy scheduling
Ben was very professional! Ben had great customer service skills. Ben was proficient and moved with ease. The carpet turned out very clean. Thank you Zerorez and Ben!
Your technician was top notch. Knew what to do, told me what should be done and was totally transparent in regards to any changes. His knowledge helped our carpets look fantastic again.
I am spoiled by OXI clean which I have used for years. Your dry time on my carp3et was more than 12 hours which I believe is excessive.
Your employees! They took the time to make sure the job was well done!
The service man was on time, friendly, but professional. He also recommended services that I didn't know were available.
There was no odor, dried quickly, and my carpet look great!
The carpet looks good.
Joshua was punctual, polite and did a good job for us on 15 year carpet. We will call you again.
The service was fine. However I was quoted $250 over the phone but was charged over $350. Also, why is tipping requested? Are these hourly employees that earn less than minimum wage?
Great cleaning .
Exceptional care, very knowledgeable on product and care of carpeting. Very easy to schedule appointments with, The technician who came out to do the cleaning was wonderful, she is knowledgeable of the products and clear about what she will be doing and recommendations to consider in regard to handling spots, stains and animal ooopsies. Her customer service skills are top notch. I would recommend zerorez to anyone who wants quality, without a lot of chemicals, and amazing customer service.
Great job done by all
Service was top-notch. Colton , my cleaner explained each charge, and why it needed it. Great job cleaning the carpet and tiles. Quick , efficient, and worth the money to me. Thanks
Very professional in on time I like that
We had a Zerorez appointment on Dec 17, 2025. Technician Ben was very professional, explaining what he did and making sure we were well informed about the work completed. It was a great experience.
Anthony was wonderful! He made great suggestions and made our furniture look brand new!
My technician was very nice and spent the time explaining my service options for cleaning the carpet. I will use your service again.
Cesar was very nice and easy to
Work with
Timely and didn't give me a sales pitch to upgrade.
Your staff is always friendly.
The thoroughness of the procedure
We don't use products on our tile and carpets to minimize build-up. Zerorez provides a product that helps us with meeting this need. The ease of scheduling online as well as having an estimate of the costs are a bonus.
It worked cleaning my title
The gentleman that came to clean our carpets was very professional and efficient. He did a great job and we would welcome him back.