Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85053 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 6, 2026 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Quick, friendly, accommodating, above and beyond service, reasonable prices

Report a concern   February 6, 2026 — Rated 10 out of 10 by M.V. Zerorez Phoenix
What do you like about our products and services?

Service by Brandon prompt and efficient. Excellent results as always. Always recommend and sing your praises.

Report a concern   February 6, 2026 — Rated 10 out of 10 by John Singer Zerorez Phoenix
What do you like about our products and services?

Zeroez people that provided carpet cleaning efficient ,prompt, personable, helpful, and honest. What more could you ask for? Wish I remembered their names to recognize them personally

Report a concern   February 5, 2026 — Rated 10 out of 10 by R.I. Zerorez Phoenix
What do you like about our products and services?

Great job!

Report a concern   February 5, 2026 — Rated 10 out of 10 by Jack Phillips Zerorez Phoenix
What do you like about our products and services?

I love how clean and fresh my rugs look. They dry quickly. Your technicians are knowledgable and helpful. I have tried other vendors, none are as good as Zerorez!

Report a concern   February 5, 2026 — Rated 10 out of 10 by Steven Wolfgram Zerorez Phoenix
What do you like about our products and services?

We are repeat customer. Zerorez is staffed with competent people, they arrive on time and do professional job. We are well satisfied.

Report a concern   February 5, 2026 — Rated 10 out of 10 by Nancy Johnson Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling. Prearrval call. Conversation with carpet cleaner. Clean carpets.

Report a concern   February 5, 2026 — Rated 10 out of 10 by Cathy Wayda Zerorez Phoenix
What do you like about our products and services?

Great job

Report a concern   February 5, 2026 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule. Prompt arrival. Carpets look clean.

Report a concern   February 5, 2026 — Rated 9 out of 10 by John Frick Zerorez Phoenix
What do you like about our products and services?

No chemical soapy smell or feel.

Report a concern   February 5, 2026 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

The carpet looks great. The reps are friendly and efficient. I enjoy working with zeroes.

Report a concern   February 5, 2026 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

GREAT SERVICE BY DAVID

Report a concern   February 5, 2026 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule and cleaners are efficient & friendly.

Report a concern   February 5, 2026 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Clean carpet and above average employee.

Report a concern   February 5, 2026 — Rated 10 out of 10 by Judith Lycan Zerorez Phoenix
What do you like about our products and services?

Followup to make sure we were happy.

Report a concern   February 5, 2026 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

tech communicated, arrived on time, was cordial and professional: in and out, carpets cleaned!

Report a concern   February 5, 2026 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Easy fast and good quality. Friendly service.

Report a concern   February 4, 2026 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

You were professional from the beginning Cesar was awesome and really kind and he did a great job. And it looks amazing.

Report a concern   February 4, 2026 — Rated 0 out of 10 by C.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It took 2 and a half days to dry Here in Az! I do not like the system.

Report a concern   February 4, 2026 — Rated 10 out of 10 by C.J.C.J.F. Zerorez Phoenix
What do you like about our products and services?

Michelle was THE BEST!

Report a concern   February 4, 2026 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Very professional technician and fair price for the service provided. He did a great job cleaning my couch.

Report a concern   February 4, 2026 — Rated 0 out of 10 by G.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician was GREAT! He was competent and on time. But, my carpet is only nine month old. Yes. It's fairly cheap but, with an upgraded pad. I'm moving and didn't want to put tons of money into my house.

I questioned not getting rid of the traffic pattern in the Master Bedroom. He said the fibers were worn down. Already? I have had problems with ZeroRez cleaning my carpeting in the past where the stains didn't come out. This time I ended up spending about $200 on a $109 special for three rooms. This included a $15 tip for Caesar because he was nice.

In my opinion, I didn't like that it hardly took any time to clean the two bedrooms and area rug in my family room. It just didn't seem thorough; especially since the traffic stains are still there. I'm showing my house weekly and this was one of the reasons I had it cleaned. He did seem to get the pet smell out; all except for a stain where she threw up. My realtor recommended you.

Report a concern   February 4, 2026 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

I love the weighted water. It doesn’t leave a soapy residue behind. Also great customer service. I really appreciated being able to easily reschedule when I had a conflict.

Report a concern   February 4, 2026 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

I really appreciate the peomptness in getting someone out the same day. Thank you so much!

Report a concern   February 4, 2026 — Rated 10 out of 10 by W.G. Zerorez Phoenix
What do you like about our products and services?

Convenient to schedule appointments and the technician is always cordial

Report a concern   February 4, 2026 — Rated 10 out of 10 by Deanie Madler Zerorez Phoenix
What do you like about our products and services?

Josh was great. He explained everything thoroughly and was very professional. I have recommend you to my Sister and Brother-in-law.

Keep up the great work and I'll be in touch for further services.

Report a concern   February 4, 2026 — Rated 10 out of 10 by Rebekah Denney Zerorez Phoenix
What do you like about our products and services?

I always highly recommend Zerorez to all my friends and family! It is easy to schedule an appointment. There is always specials going on to save money and our technicians are always on-time. For our carpet cleanings this time we had Sean who did a wonderful job on our rooms. Both him and his trainee were respectful, informative and very efficient.

Report a concern   February 4, 2026 — Rated 10 out of 10 by T.A. Zerorez Phoenix
What do you like about our products and services?

Air Duct cleaning made a big difference in my allergies. Thank you for clearing these ducts.

Report a concern   February 4, 2026 — Rated 10 out of 10 by L.V. Zerorez Phoenix
What do you like about our products and services?

Professional, fabulous siervice, great price, friendly

Report a concern   February 4, 2026 — Rated 10 out of 10 by Alan Dillemuth Zerorez Phoenix
What do you like about our products and services?

Professional techs and great service. End results were impressive, very satisfied.


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