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based on 83663 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional tech with knowledge about the companies products.
Carpets were cleaned well by a person who knew what they were doing and took great care not to cause any damage. Job well done!
Your representatives were professional, friendly and informative.
No smell
My kitchen floor and grout looks like new
David was nice and quick and arrived on time!
We like that our carpets are cleaned without chemicals. They always come out looking clean & refreshed. The Zerorez technicians are well trained, respectful of our home & do a great job cleaning up afterwards. Definitely will recommend your service.
Thank you.
Rob did an absolutely amazing job reviving my carpets! He was prompt, efficient, professional, and thorough. I will never go anywhere else as this was an incredible experience. He is a great technician!
Very clean product non toxic for my dog fantastic price! I have referred your company to many people in the grocery store before I knew it everyone was putting Zerorez in their phones lol ! But I can’t express enough how fantastic Mario and his trainee the super wonderful job they did on my carpets and very informative,Mario and his trainee were very professional and oh so friendly will be asking for Mario on future cleaning Thank You great job well done 👍extremely pleased
Did great! Rug is all clean now!
Eric did a great job cleaning my carpet.
Quick, reasonable price and efficient.
Our service technician, David, really listened to our needs and expectations. He responded with the information we needed to be confident in our choice. He was courteous and efficient, and a pleasant demeanor throughout. He got right to work. We are very happy with our carpets after being serviced. Thank you!
My carpet looks better than I thought was possible. Carpet dry next morning. Dodger did an exceptional job.
Very clean. The cleaning products do not have any odor.
Colin was very professional, explained everything in advance. Nice clean feeling.
I was expecting better smelling carpet and a little cleaner as I have heard you guys are the best. Customer service is amazing but was expecting more
Easy to schedule, on time to do the work, Issac was very knowledgeable and helpful.
Anthony was nice and professional Great service.
Zeroez has very pushy upsale marketing and salespersons. Plus, they mislead with low prices then have multiple add-ons tacked on at the end. It’s too bad because they do a good job.
Jorge is so professional and pleasant. He did an excellent job cleaning my hand woven Native American area rug. You will be completely satisfied using Zerorez and Jorge.
Professionalism, quality and easy appointment process
My carpet is still dirty, the technicians dripped filthy water all over my tile floors and just left it there. I just had surgery and had to bend over and clean it up so I didn't slip and fall. I will not be recommending zerorez as they did a very poor job. Three rooms and a hallway were done in 30 minutes as well.
Arrived early, did a great job!
Devin called before and gave us the better estimated time of arrival. They explained how long to dry and what we needed to know. I would use them again.
Carpet was damp the next day. I was told it would be dry in about 4 hours. Otherwise am satisfied.
The carpet cleaning and additional pet treatment pulled up smells not previously there and created additional stains. We had this company treat our carpets 4 months prior and did not have this issue. When we called to ask Zerorez to correct the issue we were told that the waiver we signed did not hold the company responsible for the results of the cleaning. When we asked to speak with a manager we were told they were unavailable. When we asked if a manager would call us we were told that she could request that they call but it was not guaranteed they would call us.
He was fast, efficient and did a great job. He was very informative, friendly and on time, even a bit early. Thank you
We've used Zerorez several times over the years and have always had a good result. Out tech this most recent time, I don't recall his name, was very nice and cordial, did a wonderful job.
Ease of hiring, efficient method of cleaning and sealing. Two men work in unison to get the job done with the best results.
Excellent service