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based on 84355 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician
Very efficient and great sale!
My representative was outstanding! Detailed and friendly! She also provided education that was helpful! Michelle you are awesome!!!
Chris England was our technician. He was personal, professional and just a pleasant individual to work with.
He explained how the products worked and how the process worked and he
did a fantastic job.
I would definitely recommend 0 Rez and specifically Chris to family and friends.
Thank you for taking care of my Dad's house.
I’ve tried for years with you people but to no avail. I only use you because of your non chemical cleaning process, You r prices, charges , invoicing are always incorrect. Your so called $20 refund is all smoke and mirrors. You just add it to each invoice and then (bait and switch) in the end and deduct to $20 off on the final invoice. Your $100.00 minimum is also unfair. I could go on and on but my time is to valuable.
I like the cleaning process with empowered water opposed to soap or chemical residue. Friendly and good prices and customer services. I always recommend Zero Rez
I love your product and services, but mainly I liked my technician. He was fast, friendly, accurate, and totally professional. I would be happy to recommend to friends, family, and colleagues.
The Zerorez experience was fantastic. They did an amazing job very quickly and professionally. Everything looks great! I will definitely use them again.
Our service tech was amazing
Price was great, service was quick and quiet and serviceman was able to accommodate my needs for addition cleaning during the service call.
My technician was great, he explained everything before starting and my tile looks fantastic.
Great service
Great results after having our tile flooring cleaned. Luis C did a great job & completed the tile cleaning process in reasonable time.
My carpet had many little stains. Zerorez got them all out and my carpet smells clean and fresh. The tech was professional and did a great job.
Very professional did a great job
Our carpet cleaning technician COLIN DORR ,arrived on time between the time set by zerorez, he called me a half hour before arriving....Let me tell you about COLIN, this young man is an excellent employee to have on your team ,he is very polite, excellent manners 👍, he also is very smart ,he told me step by step on what was needed to clean our carpet,he completely told me everything involved, WOW ,I was really impressed by his knowledge of how the whole process works ,COLIN DORR, is an amazing person, we highly recommend zerorez and asking for COLIN DORR ,our carpet looked brand new ,we will definitely have zerorez and COLIN DORR, come back as needed for an awesome carpet cleaning experience 😀, please show this review to COLIN as he is excellent at what he does ,thanx COLIN, from Paul in Sun City West 😀
WE have used Zerorez for a number of years and continue to be pleased with their rug cleaning and our results.. Recommend them and also the person who did the work. have a nice holiday!! Mr Ravitz
Brandon was courteous and efficient and went above and beyond to get my carpets cleaned.
The service technician was very good. Extraordinarily helpful. His name is Chris England.
Wow!!
Shelly was excellent! We have a very high end home and I was concerned about getting the best carpet clyvompsny.
Your company is the best!
Thank you so much.
Eric was very professional and did a great job of explaining the work to do as well as other options that I might consider. Not pushy at all and great service and work!
Thorough, efficient, respectful, and the promo made it very affordable.
Online. Doing my own research
Our carpet always look good after a cleaning. The employees at zerorez are efficient and very polite.
Anthony was on time and worked carefully and conscientiously. He was friendly and answered all my questions.He cleaned my carpets beautifully and I was thrilled with the way my grout looked after he finished cleaning it. I will definitely use Zerorez AND Anthony again and recommend him to others.
Not as clean as what I would have hoped. While it is better in some areas, others seem worse. I'm waiting to see if it's the wetness or something else. Definitely not what I would expect from $1600.00 of cleaning. I would have chosen the original quote, but was told that the company wouldn't go broke by turning down the $670.00 job
Very clean. Tech very friendly.
My technician was terrific. He arrived on time , worked quickly and efficiently. He was a true professional. I want him every time. He did a thorough and excellent job.
They leave the carpets really clean and there’s no soapy crunchy residue. The technician was so nice and so good! Highly recommend. Called before the appointment and was prompt.
I liked the smell of the cleaner, speed of the process, Brandon was professional and thorough.
I’m not sure, but this cleaning might have darkened the carpet. After the carpet had dried 24 hrs, I looked behind a door that wasn’t cleaned in comparison to the area next to it.
Otherwise, pleased.