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based on 85055 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have used these services for many years and they have always done a good job.
I started using Zerorex because they advertised their product and service as no residue operation. I have been using their services for 10 + years and have not ever been disappointed.
I recently had one of their servicemen ' Ryan' clean two rooms, two area rugs, a 7' couch with 9 pillows and four upholstered dining chairs. I was given a window as to his arrival. He called to let me know he was on his way, and was very courteous,
and nicely dressed. He also offered helpful suggestions, got started right away, cleaned up any water on floors and left promptly when he was done.
I will use Zerorex for al my floor and upholstery cleaning needs. 5 star rating by me!
Rugs and tile floors are fresh after cleaning by Zerorez. Employees are courteous and professional.
good job as usual
Fast dry time. No residue
Great customer service and professional cleaning job!
Timely, efficient, do a good job
Jose was kind, thorough and knowledgeable!
Fast, friendly, good
Great tech!
I liked Rob's customer service
The technician was very friendly and respectful of my home.
Michael was an amazing technician! Thank you for working so hard to make our studio sparkle!
Chris was wonderful
No chemicals used, and very professional, knowledgeable and friendly technician.
Technicians are professional. Carpets look great! Drying time is not too long.
The technician was very professional and did a great job. The chairs look like new.
I like the fact that chemicals are not used.
I was very pleases with the job that Nick did on my carpet. I will request him the next time I have my carpet cleaned.
Good job. Nice operator.
The bedrooms where I spent loads of extra money to get rid of pet urine still smell like pet urine.
I bought the special buy 2 rooms get 2 free and a halland originally was quoted $130. When the guys got here they said it was extra to do pet pee stains! $75 a container. All of a sudden he was quoting me $700. That’s a huge difference I wasn’t expecting!!! I think you need to warn the customer that there will be additional charges. I thought the special including everything!
Colin was extremely polite, very professional and knowledgeable. We enjoyed working with him to clean our tiles.
They now look so much better.
Thank you Colin.
He did a great job, and I will use your service again.
Products aren't strong or fliwer after work.
The best part was the great look of the carpet, stains were taken care of.. Drying time wasn't bad.
I have used Zerorez for several years and have been satisfied with the service. Jonathan was our technician and he and his apprentice, Xavier I believe did an excellent job. It feels so good to have the house so clean and fresh. I mentioned to Xavier that he was lucky to have such a good teacher from which to learn.
Theoretically, this sounds great; great for the environment, pets, etc. but this system does not work effectively for stains, which is why your co was contacted. General use and dirt removal is probably very responsive to your system but stains?.....not so much. The service person communicated well, and respected my time with excellent communication curtesies but the stains in my rug are not any lighter than when I attempted to clean the problem areas myself. Maybe a more aggressive repeat on the stains would be effective but so far....I'm not buying into the system. Sorry.
Efficient and thorough and friendly.
He was very thorough and pleasant!
Everything was amazing.
Great customer service and product for the price.