Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 83660 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 17, 2025 — Rated 10 out of 10 by D.K.M. Zerorez Phoenix
What do you like about our products and services?

Tech on time and did required work very well.

Report a concern   October 17, 2025 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Prompt and good service.

Report a concern   October 17, 2025 — Rated 10 out of 10 by Janie Riddle Zerorez Phoenix
What do you like about our products and services?

Always professional and good quality job

Report a concern   October 17, 2025 — Rated 7 out of 10 by M.B. Zerorez Phoenix
What could we do to improve?

Carpet was more wet than usual when finished and took an entire day to dry. Tipping is also strange when you definitely make more than minimum wage. It wasn't like this when I first started using zerorez. Maybe pay your employees more?

Report a concern   October 17, 2025 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

Competent techs and good customer service.

Report a concern   October 16, 2025 — Rated 10 out of 10 by April Monaco Zerorez Phoenix
What do you like about our products and services?

My couches and rugs are spotless and smells amazing! My technician Andrew was amazing! No one has cleaned my couches and carpet this well ever! I’m so grateful with the results and I will definitely be a regular customer.

Report a concern   October 16, 2025 — Rated 5 out of 10 by D.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tile was simply not done well, at all. Carpet near walls had hair all along the edges, and it was dry about 6 inches off the wall, as if it had. It been attempted.

Report a concern   October 16, 2025 — Rated 10 out of 10 by P.J. Zerorez Phoenix
What do you like about our products and services?

Professionalism of technician, Michelle Valentine. She was thorough and took care to ensure corner of walls were protected. Did a great job!

Report a concern   October 16, 2025 — Rated 10 out of 10 by Melanie Wempe Zerorez Phoenix
What do you like about our products and services?

Easy and flexible scheduling; on time service l; and professional and courteous employees.

Report a concern   October 16, 2025 — Rated 10 out of 10 by R.A. Zerorez Phoenix
What do you like about our products and services?

Very good tech and please with product.[

Report a concern   October 16, 2025 — Rated 10 out of 10 by Steve Bernard Zerorez Phoenix
What do you like about our products and services?

The technician did an awesome job!.
He was on time, very courteous and efficient, the carpet looked great when he was done.
Zerorez is the only company that we will ever use to have our carpets cleaned.

Report a concern   October 16, 2025 — Rated 10 out of 10 by Ken Crabtree Zerorez Phoenix
What do you like about our products and services?

Variety of Service
Knowledge of Technicians
Positive Customer Service
Ease of Scheduling
Quickness
Availability of Calendar

Report a concern   October 16, 2025 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Very efficient and professional.

Report a concern   October 16, 2025 — Rated 10 out of 10 by Brian Hollister Zerorez Phoenix
What do you like about our products and services?

Issac was very professional, knowledgeable, and efficient! I’d say he is overdue for a raise $$

Report a concern   October 16, 2025 — Rated 9 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Technician was polite, careful and efficient.

Report a concern   October 16, 2025 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

On time. Great job .

Report a concern   October 16, 2025 — Rated 9 out of 10 by P.F. Zerorez Phoenix
What do you like about our products and services?

Creed did a great job. Thank you.

Report a concern   October 16, 2025 — Rated 9 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Michelle was very thorough in clean or sectional and area rug.
Very nice person.

Report a concern   October 16, 2025 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

No soap

Report a concern   October 16, 2025 — Rated 9 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Friendly,professional offered suggestions and solutions. Attention to detail and did a very good job. I would use Chris anytime.

Report a concern   October 16, 2025 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Like that they don’t have harsh chemicals

Report a concern   October 16, 2025 — Rated 4 out of 10 by R.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

None of the areas on my couch or loveseat appear to have been properly cleaned or stains removed not sure if the chemicals or the age of these items were a factor and My aerial rug does not look like it was properly cleaned as well. The bedroom carpet was appropriate due to its age.

Report a concern   October 16, 2025 — Rated 10 out of 10 by Erick Lindstrom Zerorez Phoenix
What do you like about our products and services?

This is the second time I've used Zerorez and I'm really happy with the results.

My technician, Eric, did a fantastic job! He was friendly and made my carpets look like new. All of my walls were protected, there is no stiffness, no residue, no "scent" and everything was dry with four hours.

Eric also provided information on a couple of other services offered by Zerorez (without pressure)...I'll certainly consider in the future.

I'd highly recommend this company and it's process to anyone.

Report a concern   October 15, 2025 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

My carpet is actually clean!

Report a concern   October 15, 2025 — Rated 10 out of 10 by Bryan Schletel Zerorez Phoenix
What do you like about our products and services?

Really works!

Report a concern   October 15, 2025 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Our technician, Anthony, was knowledgeable, professional and friendly. I would definitely have him back at our home.

Report a concern   October 15, 2025 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Great friendly tech!!!

Report a concern   October 15, 2025 — Rated 10 out of 10 by Nancy Pitts Zerorez Phoenix
What do you like about our products and services?

My carpet looked great once they were done cleaning it. The prior company I hired before Zerorez didn’t do a great job, so I’m grateful that they were able to get my carpets looking better.

Report a concern   October 15, 2025 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

I love the clean of my Zerorez service! My old carpet looks great after a freshening

Report a concern   October 15, 2025 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

Always do a great job and very professional


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