- Phone: (480) 507-2419
- Visit Website
based on 84355 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician did such a great job, and was very kind and professional.
cleaning service for 3 rooms and we got a quote for $248. But the staff manipulated my tenants to let them clean the entire house. The bill I paid for $534, but I didn’t agree to do the additional service. I don’t mind to pay for the additional fee, but they should confirm with me first because I’m the person who is paying the bill!!!
The carpet in one room had a small area that has been damaged by the tools causing it to look different than the rest of the carpet. . The tech dodger came back and said he never has seen that before and for us to contact the office. Yet when we got online to review comments we see this had happed to other customers We can not get a manager to return our calls. I would attach a picture but it will not paste. . . We are so disappointed that your office will not acknowledge us and our disappointment. You have a 30 day guarantee not sure that is just a gimmick because clearly you don’t stand by this. We will be taking further steps if we can not get this resolved.
I got the special and he tried to tell me it would be and extra $800 over the 4 room special for spot treatment. I spent $700 before and found no difference. He then seemed rushed and it took him less than 40 min to clean 3 standard and one master bedroom.
Great work and excellent service! Job well done!
Quality of work
I HAVE BEEN USING ZERORES FOR SOMETIME NOW . HAVES ALWAYS BEEN SATISFIED
I was very happy with the cleanliness of the carpet after your service.
I would like the techs name. He was excellent and i would specifically request HIM again. He is pleasant, professional, with a smile and very thorough- and i had a disaster for him! He made it look its best and i was actually shocked when i saw end results.
Easy to schedule, easy to change the schedule, courteous employee.
The booking of the appointment was very handy. I had to reschedule a couple of times, and they handled it seamlessly. My technician, Dodge was also very helpful and thorough.
The technician was great and the floors look awesome!
Fast, friendly respectable service.
The carpets came out beautifully and thank you very much!
Quick apt made
Used a pet sanitizer
Thank you!
First, my house smells clean and looks amazing. Our tech did a great job.
Love the text option to schedule, techs are helpful and easy to work with, result is good.
Great technician and carper very clean.
I thought our technician did a wonderful job. She made sure to explain everything fully and that we understood everything that was being done. She gave us the opportunity to ask any questions and I didn't feel as if she was trying to just push additional services on us. She was extremely polite and professional and I would gladly have her come out again.
Technician was very professional and walked us through the cost of cleaning. He did an outstanding job
Clean professional service
Recent technician was great. Wish we could request him next time
I like that no harsh chemicals are used
Our service person was very nice and knowledgeable
Colton is the Best! My carpets are spotless
What a great asset he is to Zerorez
Need to explain that spot cleaning costs extra when making a new appointment
I am always happy with zero rez!!! Never disappointed ever cleaning the techs are helpful, polite and informative!! Keep up the good work.
We really like the technician who was here. He explained everything he was doing. We really needed the more intense cleaning but couldn't afford it. We chose the topical that was a little over $500 for three rooms.
Our living room and dining area look good but can still smell some of the urine smell. The bedroom that was cleaned there are still pee stains on the floor after the carpet dried.I also feel a residue left over on some of the carpet.
The carpet is much better than what it was so I'm happy about that, just wish you can't see the pee stains.
I did recommend Zerorez to my neighbor.
On time, professional, answered all my questions. Friendly and courteous. Highly recommend !
Chris our technician was amazing. The carpet and floor look great!
Thanks Great service tech was so kinda and did a great job! Will be back.