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based on 84364 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thorough, efficient, respectful, and the promo made it very affordable.
Online. Doing my own research
Our carpet always look good after a cleaning. The employees at zerorez are efficient and very polite.
Anthony was on time and worked carefully and conscientiously. He was friendly and answered all my questions.He cleaned my carpets beautifully and I was thrilled with the way my grout looked after he finished cleaning it. I will definitely use Zerorez AND Anthony again and recommend him to others.
Not as clean as what I would have hoped. While it is better in some areas, others seem worse. I'm waiting to see if it's the wetness or something else. Definitely not what I would expect from $1600.00 of cleaning. I would have chosen the original quote, but was told that the company wouldn't go broke by turning down the $670.00 job
Very clean. Tech very friendly.
My technician was terrific. He arrived on time , worked quickly and efficiently. He was a true professional. I want him every time. He did a thorough and excellent job.
They leave the carpets really clean and there’s no soapy crunchy residue. The technician was so nice and so good! Highly recommend. Called before the appointment and was prompt.
Thanks Great service tech was so kinda and did a great job! Will be back.
Our technician did such a great job, and was very kind and professional.
cleaning service for 3 rooms and we got a quote for $248. But the staff manipulated my tenants to let them clean the entire house. The bill I paid for $534, but I didn’t agree to do the additional service. I don’t mind to pay for the additional fee, but they should confirm with me first because I’m the person who is paying the bill!!!
The carpet in one room had a small area that has been damaged by the tools causing it to look different than the rest of the carpet. . The tech dodger came back and said he never has seen that before and for us to contact the office. Yet when we got online to review comments we see this had happed to other customers We can not get a manager to return our calls. I would attach a picture but it will not paste. . . We are so disappointed that your office will not acknowledge us and our disappointment. You have a 30 day guarantee not sure that is just a gimmick because clearly you don’t stand by this. We will be taking further steps if we can not get this resolved.
I got the special and he tried to tell me it would be and extra $800 over the 4 room special for spot treatment. I spent $700 before and found no difference. He then seemed rushed and it took him less than 40 min to clean 3 standard and one master bedroom.
Great work and excellent service! Job well done!
Quality of work
I HAVE BEEN USING ZERORES FOR SOMETIME NOW . HAVES ALWAYS BEEN SATISFIED
I was very happy with the cleanliness of the carpet after your service.
I would like the techs name. He was excellent and i would specifically request HIM again. He is pleasant, professional, with a smile and very thorough- and i had a disaster for him! He made it look its best and i was actually shocked when i saw end results.
Easy to schedule, easy to change the schedule, courteous employee.
The booking of the appointment was very handy. I had to reschedule a couple of times, and they handled it seamlessly. My technician, Dodge was also very helpful and thorough.
The technician was great and the floors look awesome!
Fast, friendly respectable service.
The carpets came out beautifully and thank you very much!
Quick apt made
Used a pet sanitizer
Thank you!
First, my house smells clean and looks amazing. Our tech did a great job.
Love the text option to schedule, techs are helpful and easy to work with, result is good.
Great technician and carper very clean.
I thought our technician did a wonderful job. She made sure to explain everything fully and that we understood everything that was being done. She gave us the opportunity to ask any questions and I didn't feel as if she was trying to just push additional services on us. She was extremely polite and professional and I would gladly have her come out again.
Technician was very professional and walked us through the cost of cleaning. He did an outstanding job
Eric was very professional and did a great job of explaining the work to do as well as other options that I might consider. Not pushy at all and great service and work!