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based on 87015 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Awesome job, the carpet looks amazing!!!
We had a really great experience with our tech! He did a great job explaining our options and helping us come to a decision that worked for us. He was thorough and efficient. Thank you all!
No residue left over
Reliable, dependable, consistent results, friendly technician
Scheduling was amazing and was able to come out the next day to clean our carpets. Ryan was polite, professional, and efficient in servicing our home. I have use Zerorez in the past with great success and that is why I requested them again. Thank you very much.
Thorough and friendly
You did a great job on cleaning a very deep stain in my carpet
There were a lot of soapy borders left around the perimeter of every room and on the stairs. There are also some deep dirt spots left in the path of where the hose was dragged through our house. It seems like a final step was missed. Once I vacuumed everything, it seemed better. However, our stairs were soaking wet until well into the day after the clean.
I will say the carpets look and feel good now. I was just surprised about the mess left after the service.
I would also like to say that the technician was very friendly.
David, the technician was wonderful. Very professional and positive
Ezekiel was quick and efficient with our carpets and brought my area rug back to life !!! Thank you so much for all your hard work!!
This was the refresh we needed (:
The tech was on time, called ahead, was respectful of our space, and got the job done in a timely manner.
Safe product.
I like that the carpet is not crunchy after it dries.
Incredible work from start to end. I’d bought a new house and wanted the carpets cleaned before moving in and now I genuinely would not have picked anyone else. 100/10
The service was very good and I believe the cost was quite fair.
The service was excellent by Colton! And we love how clean out carpets are. Thank you.
Local company - really like no residue after carpet cleaning!
Your provider was very friendly and knowledgeable. He did a great job cleaning our carpets and tile. We are very happy to have clean floors with no harsh chemicals.
Excellent technicians and very good results.
The man who cleaned our dryer vent stuck with it until it came out, and it was really bad. He and his helper were nice and helpful. And they kept at it even in the awful heat and having to go in and out several times. Great job!
Our carpet got even cleaner than I hoped for! It looked like new and our technician was very knowledgeable and kind.
Quality cleaning solutions with thorough application & treatment by Mike the Tech
Always use Zerorez for great service and friendly technition.
Wes called me at 1:45 saying he would be her in 15 minutes for our 2:00 appointment. He never showed or called back. At 2:45 I called the office. The dispatcher contacted Mike who showed up at 4:10. Mike was great and did a great job. I was disappointed that if I had not called back at 2:45, no one would have shown up at all.
After measuring our rooms Mike gave me an estimate. I was responding to an email offer saying 2 rooms for free if we purchased 2 rooms for $139. Mike told me that our family room measured closer to 400 sq ft and that would count as 2 rooms.
Mike then told me that a couple of years ago, 1 room was defined as 300 sq ft, then later one room was redefined as 250 sq feet and now one room is defined as 200 sq ft, I was surprised to hear this and I think that this is a very deceptive pricing practice. Our family room is a fairly standard size and the area being cleaned did not include the area under two couches which we did not move.
In the future, I will reconsider using your company because of what I feel are deceptive pricing practices.
Tech was great but in the past for the same area I was paying 150 for what I thought was odor removal etc..it was just a clean. This was a small area. So none of that was ever done by the other techs.
You don't use alot of chemicals.
The carpets look great! And the whole house smells so clean.
Awesome tech who takes pride in their work
The carpet looks worse. I now have to take time out of my weekend to have them come out again. No one wants to have a job done wrong the first time
My carpet looks great reasonably priced I used a coupon for a summer special that they emailed me. No odor left ...no upselling I recommend zerorez.