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based on 83663 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals.
Great tech - Sean
Great results
No harsh chemicals
When I called to schedule, they were very informative and asked good questions about what our needs were. The person that came to our house arrived on time, and explained the process. She was friendly, knowledgeable and considered our priorities. The dry time was a little longer than expected, probably because we keep our house temperature cooler than a lot of folks.
The price was in line with what I expected to pay.
Ease of. Scheduling,consistent communication,on time arrival of technician,great communication between tech and customer regarding scope of cleaning process and timely completion of task. Andrew was my tech and was very courteous as well as informative. He worked diligently on problem areas and completed the job efficiently and in a timely manner.Andew takes pride in his work and I highly recommend him.Tgank you ,Andrew for a beautiful job.
I was pleased and satisfied, the product delivered as advertised, The tech. worked hard and effective.
The service providers were on time, were knowledgeable about the products used and explained what they were doing and why they were doing it. They were efficient and didn’t waste any time. The end result was great and better than we could have hoped for…considering the carpet was over 27 years old. The stairway carpet looked brand new! The dry time was a bit longer because of extra treatment in certain areas, but we were informed of that. The CO2 monitor went off again later in the day, so we opened a window and turned on exhaust fans as well as our ceiling fans which we already had going to help with drying. I recommended Zerorez to my cousin!
Ty was awesome!
Great service every time.
Appreciate the professionalism and courtesy and the gentlemen that came to my house ( sorry I forgot his name) was pleasant and took good care of my house and my cleaning …. It was a pleasure!
Mario was teaching another man the right way to do each step of the cleaning process.
We had the carpets cleaned and then had them do one of our great room chairs.
Quality service… clean carpet.
The young man who came and cleaned my house was wonderful. He worked so hard to get out the stains in my carpet. He was polite and I was so pleased with his work. My husband and I will be asking for him every time we get our carpets cleaned.
Mr. & Mrs. Michael Last name removed
They did an excellent job. We're out the very next day and we're so professional and helpful.
The technician was friendly and efficient. My rugs and couches looked great!!
The techs were polite and knowledgeable. Very courteous.
They left with my carpets, tiles, and upholstery sparkling clean and smell fresh. Gotta love to come home to a sparkling clean carpets and tiles.
Thank you Zerorez!!
I’ve been using your company for years for the three room special. Now, it only applies to the first three rooms only. Up sale for everything else. I give a 10 for the technician. I’ll be looking elsewhere next time I need my carpets cleaned.
Punctual, great service
Tech was awesome
Wonderful service! Corey was right on time and did a great job cleaning both the floors and the couch and ottoman. He did a very thorough job!
My carpet and tile look great!!!
Fast friendly professional service
Good
your Service man did such a beautiful job that the carpet looks brand new.
You are professional, efficient and reasonable. Cant ask for better.
Please offer booties to your customers who will use them; that a nice gesture.
Or at the least, carry them and sell them to us at cost! that would help us with
guests.
Barbara K
Did a good job
Zerorez always does a great job. Brought my carpets back to life, they look great!!
Clean flooring.
Great experience as always. Prompt, professional and efficient.
Everything was fantastic except I don't understand the outrageous price for area rugs. Just put a few together and charge for another room. Geez, I've taken these out on the driveway and scrubbed them with a dish brush and Tide soap using a garden hose to rinse.
I will recommend your company for wall to wall carpet only
I have white carpets and a dog, you all make my carpets look fantastic!
You have been doing my carpets for over 10 years and I will never change!
On time, great results, quick drying and good price! Very much satisfied!!