What our clients think of us!

Quick, efficient, and left our carpet feeling so clean.

I like the scent of the product & the process, our technicians have always been very good

Technician said it would take 4-8 hours to dry. It took over 24 hours including us getting fans on it. Carpet was very wet, and the result was that of extremely wet dog! It did not smell before zero rez, but not completely suctioned properly it seemed to smear stinky water throughout the entire carpet. Odor still persists even after it dried.

This failure needs to be corrected.

Courtesy and prompt, informative and careful
Professional appearance

Joe did a great job. Will use them again. And recommend them to my friends

Flexible

Quality of work done

You assumed you disappointed, how sad.
I just don't make recommendations to anyone about anything.

However, I will recommend to you that you advise the size of the rooms you include in your offers. Some people have rooms larger than 200 sq ft.

Your staff is always nice and professional. The products used do a great job on the pet stains we had. The carpets always look great and smell clean.

Myke kept me informed. He was very pleasant and knowledgeable about the product he used to clean the carpets. The team cleaned up after themselves. The carpets look great.

oil on driveway from zerorez vehicle
hardwood floor scuffed from zerorez equipment

Very professional, carpet looks brand new.

My carpet comes out looking so much better after Zerorez cleaning. No stiff carpets and smells fresh.

Professional.

Technicians are on time and professional. I’m
Always happy with the results.
I use zerorez water to clean my home, too.

Good job!

No harsh chemicals.

On time, quickly got the job done, did a quality work.

Excellent results on my upholstery and area rug! Technicians are always friendly and professional.

I do have some comments about issues I've encountered with scheduling on your website, but that's minor compared to the excellent service.

The machine was not working. The tech was on the phone trying to resolve situation for quite some time. The tech was very apologetic and professional. He did get the machine working again. However, I have used your company quite a few times and my carpets always looked good and were dry after a few hours. My carpet does not look much better than before shampoo and they still weren’t dry when we went to bed last night. We had windows open and fans on. I’m not sure what the problem was but I probably won’t use Zerorez again

On time service

Your Team was great … however, it was the markups that leave me troubled. I expected to spend a couple hundred, but not 300-plus. I think your team did a very good job, but your company policies and markups will most likely keep me from using your company again.

Respectfully,
Name removed

The man Who came to clean our house was professional pleasant and very neat

Communicative. Followed through like they said they would. Showed up on time. Clean. Professional.

both the tech and the service is great!!!

Our technician, Brandon, was very professional, very clear in describing the process and I would ask for him again. The special 3 room pricing was great.

The gal that came to do our area rug was very friendly and knowledgeable on carpet cleaning.
She did a great job cleaning our area rug. It actually came out better than the first time they cleaned our area rug. I was very happy with the results. I'm sorry I forgot the gal's name.

He did a good job; the carpet was dry in about 5 hours. He also worked on the spots that I pointed out.

Clean, effective, polite, thorough and affordable 😁

The tile floor was mopped but it ended up leaving streaks and smudges instead of actually being clean.