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based on 87016 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great job and on time
Fast, friendly and great prices!
ZEROREZ does an amazing job! I am a realtor & recently hired them for one of my clients. They were very nice professional and did an excellent job!
Rob was our tech yesterday and what a great guy, HONEST, fast and high quality job. We have always been elated with ZeroRez services and they’re fortunate to have such a solid guy on the crew! Thanks Rob and ZeroRez!
Great service
My technician did an excellent job cleaning out stains. He did a fantastic job!
Time frame if technician is running behind. Customers wait but my tech was friendly and informative
Excellent customer service whenever I needed to reschedule my appointment, and Rob did a fantastic job! He was professional and courteous and really cleaned up our carpets (even the pet issues!).
The carpet cleaning was so thoroughly done, and we had exceptional service. We were so impressed!
The Tech was very nice & did a super job
I would love to have been able to give you a 10 on this service date, but your technician had told my wife about a soda stain or tea stain on the carpet in the master bedroom and it was faint and I figured that it would be taken care of. After the carpet dried the stain was there, well the carpet is 100% polyester, which should not retain the stain once it’s clean. I sprayed on some Folex and was able to get rid of the stain in seconds. I’m not sure why the tech was not able to get it out, but I got it out which is why I only gave you a nine. As far as what I love about the Services, there’s no soap or chemicals which can actually do damage to carpet fibers. Other than that, I would highly recommend your company to friends, family, and associates.
No soap is used. 3 step process and tech was very knowledgeable and did a great job our rugs look great!
I don’t think there is anything they cannot make like new! My rugs look beautiful!
Great service! They got our carpets looking like new!
Easy to schedule. Arrive on time. Excellent results, even on older carpet or carpet tiles!
Excellent job!!
On time friendly service
No chemicals
Seamless scheduling process and technician was great!
He was Excellent!
Love the fact that there are no chemicals used, just specially treated water as the cleaning agent. We were very impressed with Mike Power's work (our carpet looked really good after his cleaning) and his educational information regarding your product/services. We will be calling on Mike again soon for additional cleaning services.
We had a great experience with Zerorez from start to finish. The entire process was incredibly easy. They came out to our facility, gave us an estimate, and when we were ready to move forward, scheduling was literally one quick phone call.
They checked in with us before arriving, showed up as scheduled, and did a very thorough job. Everything looked super clean when they were finished, and we were really happy with the results.
Professional, easy to work with, great communication, and excellent work. We would definitely recommend Zerorez and will absolutely use them again!
INCREDIBLE! QUALITY PRODUCTS & TECH (T) WAS AMAZING! HE WAS PROFESSIONAL-POLITE-THOROUGH & VERY HARD WORKING!!!!
Technician was professional and did a great job.
no sticky cleaner though there was some smell
Mike was helpful and knowledgeable
Lawrence was great during the cleaning process. He made sure to notify me ahead of time as he was heading to the property and ensured the service that was requested was done on a timely matter and very effective! Thank you, Lawrence for your professionalism!
Always feel the carpet really gets clean
On time, efficient and excellent field tech who performed very well!
Great way to clean rugs. And the upholstery protectant they put on our dining room chairs was amazing. Within a few months had a party, friend spilled red wine on one of the chairs, we all looked in shock, I grabbed a damp cloth and all the wine disappeared. Never knew anything happened. So happy with that.
We have our carpets cleaned every 6 months, doing for many many years. Highly recommend.