Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85075 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 19, 2026 — Rated 10 out of 10 by Laurel Rowe Zerorez Phoenix
What do you like about our products and services?

Zerorez has cleared our capets, tile and grout. They employ people who are knowledgeable, hard working. They contact me before they get here, took about two hours to do two different jobs on two different occasions. I would recommend this company.

Report a concern   February 19, 2026 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

I had a great experience with ZeroRez. My carpets look and smell fresh and clean. My technician, DJ, was extremely courteous and professional from start to finish. Highly recommend!

Report a concern   February 18, 2026 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

I am so happy with how my tile cleaning turned out. The technicians were great, professional, and communicated well. I have already recommended to friends and family!

Report a concern   February 18, 2026 — Rated 7 out of 10 by T.C. Zerorez Phoenix
What could we do to improve?

The operator on the phone said the tech would be able to get all "dirt stains" out. That was not the case as the tech explained to us. So my expectations were not managed well. Tech did as good a job as he could.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Renee Jones. Zerorez Phoenix
What do you like about our products and services?

I only use Zerorez for all my floors. Best product for carpet and hard floor surfaces.
Everything is fresh, carpets dry quick and no sticky residue.

Highly recommend their service, Technician, Enrique was amazing and very considerate for all cleaning service!

Report a concern   February 18, 2026 — Rated 10 out of 10 by Susie Carter Zerorez Phoenix
What do you like about our products and services?

Zerorez is a very professionally run business. My tech Josh was friendly, knowledgeable and timely. He even arrived earlier than expected which worked out great and is rare occurrence. I will definitely request him again. As for the cleaning quality it was great. I wasn’t sure some of the ugly stains would even come clean, but they did and I am extremely happy. I utilized a special they were running which made it very reasonably priced. I will definitely be calling them next time I need a carpet cleaning and would recommend to anyone needing cleaning services. Thank you.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Carol Brennan Zerorez Phoenix
What do you like about our products and services?

My girlfriend Janet Waibel recommended your company, and it was the first time I had used your services.

Mario did an excellent job in explaining the product and my husband and I are very pleased with the results.
He also suggested that we do the "bath" process on our beautiful (but filthy) large woolen area rug. Reason being is that would be the only way to get the dog stains out of it, so they won't want to use it again as all of their smells were removed.

Matthew just delivered it and its perfectly cleaned--Yay!

Thanks again to the whole team at Zero Rez!

Carol & Tom Brennan

Report a concern   February 18, 2026 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

The guys were pleasant, neat and did a good job.

Report a concern   February 17, 2026 — Rated 10 out of 10 by P.P. Zerorez Phoenix
What do you like about our products and services?

Josh did a great job! Fast, friendly, great value!

Report a concern   February 17, 2026 — Rated 10 out of 10 by Patricia King Zerorez Phoenix
What do you like about our products and services?

Glad that I made the appointment with this company.

This man was pleasant, knowledgeable and efficient - The carpet looks like new.
Will definitely use Zerorez for next year's carpet cleaning and recommend. Patricia King

Report a concern   February 17, 2026 — Rated 10 out of 10 by D.U. Zerorez Phoenix
What do you like about our products and services?

Excellent Service and reliable.

Report a concern   February 17, 2026 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Left our carpet looking like new and took under an hour to clean and very short dry time. Highly recommend using Zerorez.

Report a concern   February 17, 2026 — Rated 10 out of 10 by William Cardwell Zerorez Phoenix
What do you like about our products and services?

On time, professional tech, quality work, long lasting

Report a concern   February 17, 2026 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

carpets look better than ever! third time using Zerorez. think it is truly best product out there

Report a concern   February 17, 2026 — Rated 10 out of 10 by Jose Arreola Zerorez Phoenix
What do you like about our products and services?

Guys were very professional and did a good job. I would definitely recommend them to anybody.

Report a concern   February 17, 2026 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule. Thorough website. Serviceman incredibly timing and polite. Excellent cleaning. Keep up the great work.

Report a concern   February 16, 2026 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Zero residue. The staff are always super friendly and do a great job.

Report a concern   February 16, 2026 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Prompt services and satisfied service

Report a concern   February 16, 2026 — Rated 10 out of 10 by Linda Rindema Zerorez Phoenix
What do you like about our products and services?

We were very happy with their service. It was easy to make an appointment online. The gentlemen arrived on time and got to work right away. They did an excellent job on some very dirty carpets. We were very pleased with the results!!

Report a concern   February 16, 2026 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

It seems cleaner (less residue) than other companies.

Report a concern   February 16, 2026 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

Quick and easy. Associate was nice.

Report a concern   February 16, 2026 — Rated 4 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Water was left all over our tile, footprints from the tech all over the tile, didn’t use corner guards for the hose, left carpets crunchy.

Report a concern   February 15, 2026 — Rated 10 out of 10 by Sierra Ramon Zerorez Phoenix
What do you like about our products and services?

Quick, thorough and effective! It’s not just a treatment and then leave like most carpet cleaners. They actually pick up the grossness so the carpets are clean and there’s no type of film left behind. Definitely recommend.

Report a concern   February 15, 2026 — Rated 10 out of 10 by N.T. Zerorez Phoenix
What do you like about our products and services?

Efficient
Good job
Pleasant

Report a concern   February 15, 2026 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Service Techs are knowledgeable and polite

Report a concern   February 15, 2026 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Anthony was professional and friendly. I appreciated his knowledge about the product and how it actually works.

Report a concern   February 15, 2026 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Staff professional. Great customer service. Very knowledgeable. Walked us through the various steps of cleaning the carpet

Report a concern   February 15, 2026 — Rated 0 out of 10 by C.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpet is still wet in several areas 29 hours later after leaving the fans on, left windows open during the night, and kept doors closed so we all stay off carpet for drying. The carpet is now darker than before and still crunchy after I just vacuumed it (after 29 hours). I think the water was applied but not throughly sucked back up. Not impressed Zerorez.

Report a concern   February 15, 2026 — Rated 10 out of 10 by Brenda Grant Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   February 15, 2026 — Rated 10 out of 10 by C.O. Zerorez Phoenix
What do you like about our products and services?

Honesty


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