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based on 87016 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech did a great job. There is no chemical smell afterwards ,just clean.
Customer service is excellent
The people you have cleaning carpets are very good. They are pleasant, knowledgeable and efficient.
Super easy to make an appointment. Technician Zach was extremely professional and efficient!
Unfortunately, the truck broke down and/or ran out of the necessary supplies, which resulted in us waiting several hours for a replacement truck to arrive. The issue took more than three hours to resolve, and we ultimately had to cancel dinner plans with guests because of the extended delay.
I even suggested that we simply finish the half-completed service the following day. However, the technician opted instead to have someone else come out to assist well after 5:00 p.m. This only prolonged the disruption & inconvenience.
Fast, professional service.
Nikko was super helpful and clearly cares about his work!
Fair price and nice crew
I like the fact there is not a strong cleaning solution smell. I appreciate the carpet is not soaking wet when the job is done.
Our technician Josh was helpful, fast, and efficient with steam cleaning our carpets. After the drying process, our carpets looked beautiful! Thanks Josh
Your efficient, professional, and honest workers really sold it for me.
Most, I like that they don't leave soaps or residue in my carpet. The price is right and the technicians who have done my home are cautious and professional. They care for my home.
All the other times I have had my carpet cleaned with you it felt soft after but this time it feels crunchy this time and I was disappointed:(
The push to pay the invoice while I was in a meeting was very off-putting.
Upselling dislike
Ryan did an awesome job cleaning my carpet! The few spots are gone. Te carpet was dry in about seven hours. He was very professional.
The special pricing was an incentive to get the job done.
I most definitely will be recommending Zerorez to others.
Professional
The clean v process uses non toxic products
Fast, easy, and got the job done right.
Great service, Jacob was very professional and did a great job
I was happy to have Zerorez come and clean out our very dusty vents. I had so much trouble trying to keep the house clean because of the blowing dust out here and how much of it gets into the AC system, then into the house. I no longer have to dust two or three times before the guest come.
I wish I remembered our Techs Name.... He was a Great Guy, Super Hard Worker and took his time and did a Ton of work on both our tile and carpet. He should seriously get an Award or a Bonus, he is a Valued Employee... Best Zerorez experience I've Ever had.
We have been customers for many years and have never been disappointed in Zerorez’s service.
Chris England was personable and knowledgeable about the safety of my furniture and carpet cleaning. He took the time to discuss the process.
The rep seemed clueless and you claim that the carpets would be soft after and they are crunchy and stiff. I truly believe that the gentleman didn't know what he was doing and he was on the phone the entire time with his supervisor trying to figure out what to do. Way overpriced and undelivered.
Great service employees.
Efficient and thorough
Darin was so meticulous and professional! My carpets and my furniture look and smell beautiful~~as if they were brand new! I appreciate the care and effort that went into my cleaning!!
Ryan was on time, explained the carpet cleaning service. He was friendly yes professional. He went through the 3 processes and the carpet looked great.
Carpet looks beautiful. Ryan was professional. Great experience.

Still have dark spots on carpet Service was efficient and pleasant but could not remove spots on 3 year old carpet. Only dirt not any chemicals, urine, etc.