- Phone: (480) 507-2419
- Visit Website
based on 86156 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dodger was great.
The technician did a great job. Was on time as you stated in 3 hr window.
Thanks again.
the complete procedure was a very efficient and easy system. I haven't had it done for a couple of years and the new machine the young man was using does a fantastic job with a minimal effort deeded. the young man did a great job of explaining and doing the job needed.
Chris was friendly and professional.
The gentleman explained to me any wife the products used. Chemical free and no harm to our pets! Our experience was fantastic and I will definitely be using Zerorez for any future services we need for our carpets. Big thank you to the kind gentleman that came out to service our carpets.
The carpets did not get cleaned, left a bad odor. You can make it right by refunding the carpet cleaning charge.
I've used Zerorez in the past and the carpet stays cleaner much longer than with other carpet cleaners.
Andrew was efficient and did the job right the first time. We had our travertine done the grout in the kitchen was so dirty that I was skeptical it would even go back to its original state. Andrew not only made it happen however there was night and day results from the grout before and after.
The knowledge and experience our Tech had. And recommendations
Initially, I was a little disappointed that I could still see pet urine spots in a couple places so I called and they realized they had missed that I marked that there was pet urine in my original request (I wasn't home when they cleaned). They scheduled a visit the next day and came and cleaned those parts again and they are perfect now! I'm thrilled
The AI chatbot was a disaster to use. I didn’t know what size couch I had, so I asked it if I could upload a picture. It said yes. I did, it gave me a price and then when the tech actually came, he said it would be $50 more because of the size. I was also trying to use a promo from the local radio station I work with. The chat bot wouldn’t accept it. I had to call someone to get an actual appointment. Disappointing all around.
After my floors dried I noticed quite a few dirt spots that the tech should have been able to clean. The floors feel like they have some residue in some areas. For the amount of money that I paid to have my whole house cleaned; I would have expected a better cleaning experience.
The service provided and outcome were on point. Would definitely recommend and call again.
I feel my carpeting and chairs are really clean now. Spots I pointed out to Niko are gone! There’s no crunchy residue either.
Great customer service by the tech. Very thorough and helpful. Knowledgeable about what is needed to get the job done right, but wasn’t aggressive with the upsell.
Best job we have ever had done at our store!
They were prompt and performed a great job on my carpet. The price for what they did was very fair and not at all unreasonable. If I have a need to have my carpets cleaned again, I will most definitely use Zerorez to so the job.
The technician was knowledgeable and explained the processes to me. He walked me through what to expect and how to care for my carpet after
No crunchy carpets. Friendliest people.
Service is great, not here trying to sell you more products before they finish. Like how the carpet feels after it is cleaned by them.
The gentleman who came was pleasant, helpful, on time and efficient. I was impressed.
Luis C did an awsome job!
The person who cleaned our carpets did an excellent job. He communicated with us.We felt very comfortable with his work.
Mr McKinnon was fabulous. He knows his work and was very kind as well!
Tech was on time and did a great job.
He was very knowledgeable and helped make decisions on what was cleaned and the results expected . I liked that he was honest and told me that the shower door could not be cleaned due to the heavy water buildup here in Sun City Festival .
Good thorough cleaning
We love Zerorez because they don't use harsh chemicals. Our carpet always come out great! Quinn and Adrian just did our last cleaning and they did an excellent job. They were very friendly and professional.
Luis, was awesome! Very attentive
ZeroRez always does a good job and this time was even better! You are known for not soaking the carpet and it was done perfectly. Not to mention the effort put into making sure the carpet was clean and met my expectations.