Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85069 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 31, 2026 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Prompt and courteous service

Report a concern   January 31, 2026 — Rated 9 out of 10 by Tien Le Zerorez Phoenix
What do you like about our products and services?

Easy scheduling

Report a concern   January 31, 2026 — Rated 7 out of 10 by J.V. Zerorez Phoenix
What could we do to improve?

Area rug was left damp on wood floor.

When I scheduled service, I was told I could add tile repair and color seal at time of service. Technician was not equipped for the service

Report a concern   January 31, 2026 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

The team sent was fantastic- did an exceptional job on the floors, very informative and helpful.

Report a concern   January 31, 2026 — Rated 10 out of 10 by Julie Johnson Zerorez Phoenix
What do you like about our products and services?

Tech was on time was very careful moving about the house.Was very friendly & professional. Did amazing work, job well done.

Report a concern   January 31, 2026 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Great service and technician was so kind and professional.

Report a concern   January 31, 2026 — Rated 10 out of 10 by Darlene Zehner Zerorez Phoenix
What do you like about our products and services?

I love the results of your product and your personnel are always courteous and helpful. I would recommend Zerorez to anyone who needs this cleaning service.

Report a concern   January 31, 2026 — Rated 10 out of 10 by Paul and Clare Craft Zerorez Phoenix
What do you like about our products and services?

Very good worker , very clean and the carpet drives quick and looks good

Report a concern   January 31, 2026 — Rated 10 out of 10 by Marsha Malsom Zerorez Phoenix
What do you like about our products and services?

David did a great job. Friendly, informative, came short notice. Thank you David

Report a concern   January 31, 2026 — Rated 9 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

So far, the carpets look great and the stains haven’t returned. Very happy so far. Thanks!

Report a concern   January 31, 2026 — Rated 6 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I think they went alittle to fast . Right after they left, I took a white wash cloth and rubbed it on the carpet and it came up dirty.

Report a concern   January 31, 2026 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

I have been a Zerorez customer for many years and wouldn't go anywhere else for my carpet maintenance. Your service is second to none. My carpet is always in great shape after a Zerorez cleaning and the personnel who do the work are the best in the business. Your technicians are courteous, efficient and across-the-board professional. I thank you from the bottom of my heart for being such a terrific business.

Report a concern   January 30, 2026 — Rated 10 out of 10 by B.H.O. Zerorez Phoenix
What do you like about our products and services?

Services are prompt and effective

Report a concern   January 30, 2026 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

I like that the carpet looks new when they are done and smells good! We used Zerorez when we lived in Spokane, WA as well. We love it!

Report a concern   January 30, 2026 — Rated 8 out of 10 by E.G. Zerorez Phoenix
What could we do to improve?

I was not on scene when they came to clean the house. However, I want to recognize the tech who came. He called ahead of time since he was actually ahead of schedule. He made sure it was ok to come early. He called back with the updated cost. He made sure I was able to make the payment online without issue. He called back when finishing to make sure I got the pictures and that everything looked good before he packed up to leave. He was polite & made sure that he did everything to ensure my satisfaction. Being that I am in Illinois & the house is in Arizona, I appreciated his efforts. I’m sorry that I don’t remember his name but I hope this gets back to him as he did a good job!

Report a concern   January 30, 2026 — Rated 10 out of 10 by A.J. Zerorez Phoenix
What do you like about our products and services?

I think they do a great job on cleaning the carpets

Report a concern   January 30, 2026 — Rated 10 out of 10 by Richard Morgan Zerorez Phoenix
What do you like about our products and services?

Zero Rez did a great job cleaning our carpet. Thank you. See you again.

Report a concern   January 30, 2026 — Rated 10 out of 10 by John Minks Zerorez Phoenix
What do you like about our products and services?

Good Service Provided for Our New House. Competent worker and pleasant to talk with.

Report a concern   January 30, 2026 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

Was very through and efficient.

Report a concern   January 30, 2026 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Very professional and David did a fantastic job

Report a concern   January 30, 2026 — Rated 9 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Prompt and able to get to job within 2 days after setting appointment which i needed for task to be done as soon as possible. They delivered.

Report a concern   January 30, 2026 — Rated 10 out of 10 by S.O. Zerorez Phoenix
What do you like about our products and services?

Zek was very wonderful. He is very friendly and professional.

Report a concern   January 30, 2026 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Your technician was very kind and capable and did a good job.

Report a concern   January 30, 2026 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Great customer service and carpet that dries quickly because of products used. Colton, the technician, explained everything including the process for the rug to be cleaned off site. Just waiting to hear back when it’s ready.

Report a concern   January 30, 2026 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

great staff - the cleaners. professional, polite, thorough...did a great job. Shawn, the "senior" guy was very good at training Xavion, the "new" guy. he gave clear instructions & demonstrated to ensure they were understood and followed. old carpet but it looks great.

Report a concern   January 30, 2026 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

No chemical smell.
Carpet does not get crunchy when dry.
Drys fast.
Looks great.

Report a concern   January 29, 2026 — Rated 0 out of 10 by G.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I asked for the same guy that cleaned my rug last time, he did a fantastic job. I didn't get him, and my rug doesn't look good. So disappointed, especially because I know it can look good

Report a concern   January 29, 2026 — Rated 10 out of 10 by Kathy Griffiths Zerorez Phoenix
What do you like about our products and services?

Staff is friendly and knowledgeable. I have used these services for over 10 years.

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.C.P. Zerorez Phoenix
What do you like about our products and services?

They were on time and introduced himself upon arrival. He indicated how long the cleaning would take and how long to dry. He was done as expected. Friendly person.

Report a concern   January 29, 2026 — Rated 10 out of 10 by Marilyn Wells Zerorez Phoenix
What do you like about our products and services?

My carpets haven't looked this good since the day they were installed! The results were truly unbelievable!!


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