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based on 85065 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and technician was so kind and professional.
I love the results of your product and your personnel are always courteous and helpful. I would recommend Zerorez to anyone who needs this cleaning service.
Very good worker , very clean and the carpet drives quick and looks good
David did a great job. Friendly, informative, came short notice. Thank you David
So far, the carpets look great and the stains haven’t returned. Very happy so far. Thanks!
I think they went alittle to fast . Right after they left, I took a white wash cloth and rubbed it on the carpet and it came up dirty.
I have been a Zerorez customer for many years and wouldn't go anywhere else for my carpet maintenance. Your service is second to none. My carpet is always in great shape after a Zerorez cleaning and the personnel who do the work are the best in the business. Your technicians are courteous, efficient and across-the-board professional. I thank you from the bottom of my heart for being such a terrific business.
Services are prompt and effective
I like that the carpet looks new when they are done and smells good! We used Zerorez when we lived in Spokane, WA as well. We love it!
I was not on scene when they came to clean the house. However, I want to recognize the tech who came. He called ahead of time since he was actually ahead of schedule. He made sure it was ok to come early. He called back with the updated cost. He made sure I was able to make the payment online without issue. He called back when finishing to make sure I got the pictures and that everything looked good before he packed up to leave. He was polite & made sure that he did everything to ensure my satisfaction. Being that I am in Illinois & the house is in Arizona, I appreciated his efforts. I’m sorry that I don’t remember his name but I hope this gets back to him as he did a good job!
I think they do a great job on cleaning the carpets
Zero Rez did a great job cleaning our carpet. Thank you. See you again.
Good Service Provided for Our New House. Competent worker and pleasant to talk with.
Was very through and efficient.
Very professional and David did a fantastic job
Prompt and able to get to job within 2 days after setting appointment which i needed for task to be done as soon as possible. They delivered.
Zek was very wonderful. He is very friendly and professional.
Your technician was very kind and capable and did a good job.
Great customer service and carpet that dries quickly because of products used. Colton, the technician, explained everything including the process for the rug to be cleaned off site. Just waiting to hear back when it’s ready.
great staff - the cleaners. professional, polite, thorough...did a great job. Shawn, the "senior" guy was very good at training Xavion, the "new" guy. he gave clear instructions & demonstrated to ensure they were understood and followed. old carpet but it looks great.
No chemical smell.
Carpet does not get crunchy when dry.
Drys fast.
Looks great.
I asked for the same guy that cleaned my rug last time, he did a fantastic job. I didn't get him, and my rug doesn't look good. So disappointed, especially because I know it can look good
Staff is friendly and knowledgeable. I have used these services for over 10 years.
They were on time and introduced himself upon arrival. He indicated how long the cleaning would take and how long to dry. He was done as expected. Friendly person.
My carpets haven't looked this good since the day they were installed! The results were truly unbelievable!!
Seems to be a large variability in the work the technicians do that actually clean the carpets
I appreciated Colton's professionalism in light of an unwelcome/tough verdict on my floor. He had me talk to Tommy in your office who was familiar with this problem and was an expert in the process. The carpets looks great!.
I appreciated his knowledge on how to clean my carpets and how quickly he cleaned them. Also how quickly he worked and finished the job so well.
Andrew did an amazing job of cleaning our carpet. Very professional and caring

Tech was on time was very careful moving about the house.Was very friendly & professional. Did amazing work, job well done.