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based on 87467 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The price was great, service was good, and they showed up on time!
Tommy was fabulous!
There was an area around the walls that were missed by entry ways in 2 of the bedrooms.
Prompt service,able to remove the hardest stains. What more could anyone want!
Great quality. Good individuals doingbthe work
The ZeroRez dispatcher was able to get a technician to the house within hours of my call to handle a spilled milk on carpeting disaster. The technician did an amazing job, explained everything clearly, and was so thorough. So happy with the entire experience from start to finish!
Very courteous and knowledgeable about carpets
Quick to dry and gets the carpet clean
I really liked Colton. He was friendly and professional and did a great job.
Customer service and cleanliness
Carpets look great. I like that there is no residue. Also liked the Labor Day special price.
Very thorough cleaning all spots and carpet.
Super fast, friendly, and informative.
The carpets and recliner looked wonderful, a little disappointed in the captain's chair.But it is what it is, very prompt on time did a good job.
No chemicals left behind
I like using Zerorez because your product doesn't use harsh chemicals and the carpet doesn't feel crunchy when you walk on it.
My carpets and sofa look new again without chemical cleaning! The technician was very professional and nice to work with.
Great and great customer service
Stain didn’t come out
I still see some dirty spots.
Michelle V. was incredible! She worked hard and was very professional along the way. She kept me up to date as to the progress of the job as well.
I’m very happy josh was my technician. My carpets look great
Above and beyond professionalism! I was moving out of my townhouse and Josh D. Gave me a call to let me know when he would arrive, which he adhered to. He did a great job. He brought to my attention a misplaced earring from the closet. He knocked out the job perfectly and quickly. What really stood out was while leaving there was an aggressive and most likely intoxicated neighbor trying to intimidate and instigate Josh because the neighbor is nuts (part of the reason I moved) . Josh handled himself perfectly, represented ZeroRez perfectly. Josh deserves recognition, as he is a true professional.
The products used cleaned our furniture very nicely and looks like new furniture. Landon did a fantastic job! He was professional, knowledgeable and very pleased with his service. We would recommend Zerorez and Landon for our next service.
The quote pricing online I created included 4 rooms of carpet, 3 closets and 4 dining chairs. When the technician showed up, my quote increased $40 and didn’t even include my 4 dining chairs I wanted cleaned. I booked online because the pricing transparency was there- now it seems it changes when the technician shows up and now says “I don’t see that on your quote. But I see you added the carpet protection for every room.” Totaling disappointed, just adding on whatever to make more money. And I didn’t even get my dining chairs cleaned but spent more on something I didn’t even need. I couldn’t go back because he explained the pricing and services AFTER everything was done.
The tech was very friendly and professional. He was able to add a few items to the job without me having to set up another appointment. Did a great job and spent extra time on high traffic areas to make them look great.
the quality and professionalism and how long the feel a great look last
Great service! We love it! ! Highly recommend! 5 stars Will always use this company! Thank you.
Natural products
Technician was the BEST.