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based on 84364 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
That someone other than me does the work
I like my technician, Mike Powers. He tells me what he can do, and then he follows through. I will always be a customer because of him.
very good service tech nice experience we will ask for him again in the future [ mr. Z ]
Luis was here on time and did a great job. He cleaned a reclining sofa and an off white recliner and both looked great when he was done. He also made sure to mop up any over spray. My furniture looks better than it has in years. I would definitely recommend Luis and Zerorez.
High quality, fair price! Highly recommend!
I should have inquired but being an elderly person, I needed help with moving furniture. The gentleman kindly pointed out they don’t help with moving any furniture. I will have to hire a company that does, and if I have to move myself I probably will rent a machine and do myself
Very efficient, professional & friendly
We had the best techs clean our carpets and couch. Cody and Nick did a great job. They explained everything and were very friendly and professional. They did a great job on all of our carpets and made our couch look like new. On top of being great at their job they were nice guys to have around....very courteous, very helpful and very personable.
Prompt arrival of technician. Tech explained cleaning procedure and showed great pride in his work
No chemicals and black footprints showing on freshly shampooed carpets. Everything gets really clean!
The Team was helpful (educated me on topic), honest (by understanding process realistic pleasing expectations were set), and delivered on what we agreed upon.
Also the office team made administrative side easy.
We plan to have team back once house renovations are done to help launch our new home.
Quality, professionalism, and rep was informative about other services provided that would benefit me directly.
I had a great technician this time. Did a wonderful job with a recliner and a spot we had in our master bedroom!
I like that Zerorez does not use any soap
Joseph was awesome! He did a great job. So relieved that he revived all the pet stains!
Cody made sure he removed any stains on the carpets and there was no odour afterwards. Cody is a great asset to Zerorez; organized, knowledgeable, great customer service.
Everything!
Always on time and do a great job.
We were extremely pleased with the service we received. T was amazing. He was professional, courteous, knowledgeable and he took pride in his work. He worked very hard and we are happy with the job he did.
Andrew did a very nice job cleaning our carpet. It looks great! He was willing to take the time to answer any questions I had. I would definitely use Zerorez again.
Technician was friendly, knowledgeable efficient and did a great hob.
Michael, he does a terrific job last yguyd idnt know,anything, but I don’t write a report on him so it’s too late so we will let that go, but I will never have him again. I want Michael all the time he cleans the dog hair and does what he supposed to do. He’s a hard-working, very compatible ,friendly, guy, just can’t say enough good about him.
He was very nice to deal with and did a good job efficiently
Very clean
Our technician, David was very professional and kind. He did a wonderful job. Our carpet looks brand new!
Flexibility to re-schedule due to work at home. Person was friendly and detailed oriented.
Great service & technician.
The price changed when the employee got to the house, over double.
Everything was great

Good communication.
Technician was terrific.