Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85671 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 13, 2026 — Rated 10 out of 10 by Fran Cuglietta Zerorez Phoenix
What do you like about our products and services?

Amazing customer service was provided by Zerorez from the easy booking system,detailed information on what to expect to the completed cleaning of our carpets.
Cory was an absolute pleasure to deal with. He communicated clearly and concisely. He was on time, worked diligently and was very respectful of our property.

We would strongly recommend Zerorez for your carpet cleaning needs.
Zerorez thank you for your commitment to customer service!

Report a concern   March 13, 2026 — Rated 10 out of 10 by Jeffrey Krause Zerorez Phoenix
What do you like about our products and services?

No soap residue. Technicians are clean and efficient. Extremely easy to schedule.

Report a concern   March 13, 2026 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

The quality of service

Report a concern   March 12, 2026 — Rated 10 out of 10 by Angie Viland Zerorez Phoenix
What do you like about our products and services?

Both techs were great and cleaned up after the job.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Joanna Brown Zerorez Phoenix
What do you like about our products and services?

I have used zerorez for a long time now and they are consistently excellent. Always on time, great with communication and straightforward with pricing. My carpets look great when they have finished, even after puppies and toddlers they seem to be able to get them nice and clean. My favorite part is that there are no added fragrances, and the carpet is never crispy when they are finished.

Report a concern   March 12, 2026 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

The great job and service!

Report a concern   March 12, 2026 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

No chemical smell or crunchy carpet after.
Michelle was very good and pleasant. She explained everything that she used and all options for extra services that were available to me.
I would you zerorez again and will be recommending them to family and friends.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Jane Jadlot Zerorez Phoenix
What do you like about our products and services?

They always do a great job.

Report a concern   March 12, 2026 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

I only have Zerorez clean my carpets. Every tech is on time, professional, kind, knowledgeable and does such a great job! My carpets always look amazing! I highly recommend them!

Report a concern   March 12, 2026 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

The two people who came to my house to clean were so informative and courteous. Thank you for a job well done.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Georgia Jost Zerorez Phoenix
What do you like about our products and services?

All good

Report a concern   March 12, 2026 — Rated 10 out of 10 by Jackie Murphy Zerorez Phoenix
What do you like about our products and services?

The technician was thorough and quick. Our carpets looked great!

Report a concern   March 12, 2026 — Rated 7 out of 10 by R.R. Zerorez Phoenix
What could we do to improve?

Used you folks before, through my remodeling business, and appreciated the professionalism from the technician who serviced me. Although you apparently have a policy about moving furniture, I was a bit dismayed when requesting ( a little help ) to move a piece about 5 ft in order to create much more ease with their process. The Piece was much more awkward than it was heavy, in addition to my very recent surgery which disabled one of my arms... otherwise I would have easily moved it out of their way. Although your policy is understandable, under the conditions - some common courtesy would be in order. Instead, it created a little 'stink' to the overall experience.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Tricia Tousignant Zerorez Phoenix
What do you like about our products and services?

Our tech Mario was great! He was on time, communicated the job clearly and was quick and efficient. He went above and beyond for us! 10 out of 10! Would recommend!

Report a concern   March 12, 2026 — Rated 10 out of 10 by D.C.F. Zerorez Phoenix
What do you like about our products and services?

Your company does a great job every time! Will continue to have you back!!

Report a concern   March 12, 2026 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Great service. Our carpets look new again!

Report a concern   March 11, 2026 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Enrique was polite, professional and made the experience a positive. I will recommend this company to my friends.

Report a concern   March 11, 2026 — Rated 10 out of 10 by Cheryl Gamel Zerorez Phoenix
What do you like about our products and services?

Zerorez has what it takes to remove cat urine smell!!!!! Great technicians who care and do the best job ever!!!!!!

Report a concern   March 11, 2026 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

So clean and smelled so good.

Report a concern   March 11, 2026 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Your technician was excellent! He was very thorough and meticulous, as well as courteous.

Report a concern   March 11, 2026 — Rated 10 out of 10 by Anita Monroe Zerorez Phoenix
What do you like about our products and services?

On time and did great work. Told me every thing that was happening.

Report a concern   March 11, 2026 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Quick, great service!

Report a concern   March 11, 2026 — Rated 8 out of 10 by J.M. Zerorez Phoenix
What could we do to improve?

I don't like sending negativity.

Report a concern   March 11, 2026 — Rated 10 out of 10 by V.H. Zerorez Phoenix
What do you like about our products and services?

Professional, thorough upholstery cleaning

Report a concern   March 11, 2026 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

the tech did a great job

Report a concern   March 11, 2026 — Rated 10 out of 10 by Samantha Jansen Zerorez Phoenix
What do you like about our products and services?

Great service, friendly and fast! Carpet looks amazing definitely needed the clean!

Report a concern   March 10, 2026 — Rated 0 out of 10 by T.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My stairwell landing too 5 days to completely dry... and that is with a giant fan that we had to have blowing on it from day 2. All the carpets that were done were "crispy" even after vacuuming several times. I am not impressed. And the smell.... I know I did not use deodorizer, but I had to sprinkle baking soda mixed with essential oils to pull the "off" odor out. My carpets are not that old. Less than 4 years. Make it right? Do others a favor and make sure your techs are appropriately and thoroughly extracting the water they clean with out of carpeting.

Report a concern   March 10, 2026 — Rated 10 out of 10 by Jeanne Biever Zerorez Phoenix
What do you like about our products and services?

Rob was efficient, polite and did a wonderful job on my carpets.

Report a concern   March 10, 2026 — Rated 9 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Hard working and very polite staff.

Report a concern   March 10, 2026 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

it was an awesome experience


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