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based on 85059 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Outstanding service! Michele briefed us on what to expect before she started the cleaning process and despite our house losing electrical power for about 20 minutes, she improvised and continued the job.
Your team was fantastic, they were very nice and did a great job. I will recommend them to my friends.
Dan
Excellent product and very competent rep
Eric and Daniel treated our home with care. Both before, during and after their work done. They put the house in the condition they found out.
It's healthier environment because of their work.
It’s healthy and safe for everyone!
Fast cleaning process, low moisture, dries fairly fast
Friendly, explained procedure fully, very efficient and quick. Would use your company. Again and make referrals. Thank you.
Our technician did a great job, he was on time and very courteous!
Trayvon and Jonathan did a great job! I would have given a score of 10, but only did 9 because it took 48 hours for the carpets to dry. We had ceiling fans, portable fans, and the heater going and it still took a very long time to dry.
Very professional and efficient
They do great work , reliable and quick
Excellent service from start to finish! They were very thorough and professional.
professional and courtesy
Was quick and neat about this service , the carpet looks and feels great will have him back in a few months. Believe I’ll try the hard surface cleaner and have a couple chairs cleaned before spring. Would really appreciate the young men to carry a card with name and company numbers. Thank you First name removed. Last name removed
On time and new what they were doing.
I had my carpets cleaned and Mike did an amazing job. He was professional, careful and just did a great job!!!!!!
No soap, quick drying, staff is friendly and knowledgeable.
Very professional, knowledgeable, and friendly
We had to have our carpet pre treated for pet stains. And it's taking longer to dry then expected.
Everything else was great.
Tech was courteous, knowledgeable and did a great job on the stained carpets.
Very professional and competent.
Michelle was very pleasant and professional. She had a very calm way about her, explaining what she was going to do and the order she was going to perform the cleaning. She recommended upgrades but was not pushy about it as some companies are and that turns me off. I like that you don't use harsh chemicals to clean the carpet and tile and it doesn't leave a sudsy after effect.
Great customer service
Ezekiel did an excellent job! No chemical smell and everything is so clean!
The Zerorez team member showed up on time he was polite and professional he took care of every room without issue he even handled my special request without hesitation the carpets have not been cleaned in over 5 years and look amazing!
Timely and cleaned well.
Knowledgeable technician.
Care in set up, respected residence.
Clearly explained service, cost and additives.
Your aervice is excellent. 2nd time using Zerorez and both times the work has been beyond expectations. Cleaned large downstairs area almost all tile, bedroom, two area rugs, stairs!
Services on time and the technician did a fantastic job. His name was Colin and he kept me up to date with what was going on and what needed to be done and he was the most friendly guy I've seen in a long time. Thanks for a great job Colin I hope you get this.
Zerorez always has great Techs.