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based on 85671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No soap residue. Technicians are clean and efficient. Extremely easy to schedule.
The quality of service
Both techs were great and cleaned up after the job.
I have used zerorez for a long time now and they are consistently excellent. Always on time, great with communication and straightforward with pricing. My carpets look great when they have finished, even after puppies and toddlers they seem to be able to get them nice and clean. My favorite part is that there are no added fragrances, and the carpet is never crispy when they are finished.
The great job and service!
No chemical smell or crunchy carpet after.
Michelle was very good and pleasant. She explained everything that she used and all options for extra services that were available to me.
I would you zerorez again and will be recommending them to family and friends.
They always do a great job.
I only have Zerorez clean my carpets. Every tech is on time, professional, kind, knowledgeable and does such a great job! My carpets always look amazing! I highly recommend them!
The two people who came to my house to clean were so informative and courteous. Thank you for a job well done.
All good
The technician was thorough and quick. Our carpets looked great!
Used you folks before, through my remodeling business, and appreciated the professionalism from the technician who serviced me. Although you apparently have a policy about moving furniture, I was a bit dismayed when requesting ( a little help ) to move a piece about 5 ft in order to create much more ease with their process. The Piece was much more awkward than it was heavy, in addition to my very recent surgery which disabled one of my arms... otherwise I would have easily moved it out of their way. Although your policy is understandable, under the conditions - some common courtesy would be in order. Instead, it created a little 'stink' to the overall experience.
Our tech Mario was great! He was on time, communicated the job clearly and was quick and efficient. He went above and beyond for us! 10 out of 10! Would recommend!
Your company does a great job every time! Will continue to have you back!!
Great service. Our carpets look new again!
Enrique was polite, professional and made the experience a positive. I will recommend this company to my friends.
Zerorez has what it takes to remove cat urine smell!!!!! Great technicians who care and do the best job ever!!!!!!
So clean and smelled so good.
Your technician was excellent! He was very thorough and meticulous, as well as courteous.
On time and did great work. Told me every thing that was happening.
Quick, great service!
I don't like sending negativity.
Professional, thorough upholstery cleaning
the tech did a great job
Great service, friendly and fast! Carpet looks amazing definitely needed the clean!
My stairwell landing too 5 days to completely dry... and that is with a giant fan that we had to have blowing on it from day 2. All the carpets that were done were "crispy" even after vacuuming several times. I am not impressed. And the smell.... I know I did not use deodorizer, but I had to sprinkle baking soda mixed with essential oils to pull the "off" odor out. My carpets are not that old. Less than 4 years. Make it right? Do others a favor and make sure your techs are appropriately and thoroughly extracting the water they clean with out of carpeting.
Rob was efficient, polite and did a wonderful job on my carpets.
Hard working and very polite staff.
it was an awesome experience

Amazing customer service was provided by Zerorez from the easy booking system,detailed information on what to expect to the completed cleaning of our carpets.
Cory was an absolute pleasure to deal with. He communicated clearly and concisely. He was on time, worked diligently and was very respectful of our property.
We would strongly recommend Zerorez for your carpet cleaning needs.
Zerorez thank you for your commitment to customer service!