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based on 85671 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
always very prompt....and the service tech.....Joshua was very personable and helpful with what we needed.
Effective and efficient. Your technicians are always helpful and courteous.
DJ was very not knowledgeable, polite and was very efficient in his work.
It’s clean
Dries Faster
Our carpet turned out looking great! Service tech was here on time and did a great job!
Friendly staff, on time, great results
i had a great tech and they did an amazing job!
Justin was professional and efficient. Very happy with results.
Great job on high traffic areas!
The guy told me the spots would not come back. The spots were back before it was totally dry. Not happy. I paid $100 for one room for nothing!
Professional, courteous and very thorough - much appreciated!
It was easy to get a quote, the quote was exactly where we had expected, and the service was prompt and professional.
The cleaning crew was very professional and explained the entire process. They were amazing people and enjoyed speaking with them. They were courteous and cleaned up after the jop was completed. Completely satisfied with their services.
Everything you guys did an awesome job
The carpet was not as clean as the last time and they never raked it
No chemical odor
Dries quickly
Very easy scheduling, timely arrival and appreciative of the tech giving me an estimate of how long it will take to complete service. Friendly guy-he was fantastic, explained everything, knowledgeable and kind. Appreciate the clean technique without a soapy residue and crunchy carpet. Great service!!
(I can’t recall our techs name he shared but really nice guy) We will continue to use ZR.
Eric was a fantastic person to work with and did a great job on my carpet!!
Friendly service techs, carpets are not saturated; dry quickly. Come to appointments on time. Ask if I have any questions before and after service.
I’ve answered this already in the survey, carpet looks like crap, grocery store rental machine does 1000 times better at a mear fraction of the cost, this cleaning 🤔 was huge mistake and waste of money and time
The purity in the cleaning process
Maybe have a harsher chemical that cleans the carpet to like new, but I know that is impossible.
The technician arrived within the timeframe as scheduled. He notified me when he was on his way.
I had all carpeted areas cleaned, as well as all floor tile surfaces cleaned. This is a new house to me therefore, I wanted to ensure all the flooring was clean.
The technician went over everything that he would be doing, and when he was done, everything he went went over was completed looking amazing and smelling fantastic.
Zerorez is the greatest carpet cleaning company I have ever used! Kelvin is the technical that cleaned my carpet this time! He is fantastic! He is very professional, and enjoyable to be around! He is great at making the carpet look like new! Thank you Kelvin! I look forward to having you come clean the carpets in my new home.
We had a wonderful experience with our service person and cleaning . He was very informative and thorough, and half way through our carpet cleaning, he had us come take a look. We had a large area, a big loft, stairs and a hallway done . Turned out very well considering our carpet was 20+ years old. He made it look new again. We'll definitely use Zerorez again for future cleanings!
We did have to call zero reds for a second technician to come and finish cleaning the living room room sofa and two chairs. Our wool area rug supposedly was to be done in a week and it is now longer than that and we’re still waiting for it. Later, perhaps we will hire zero Rez again to clean the grout in our tile. Apparently that is more their area of expertise.
Great, prompt, high quality service. We highly recommend.
The technicians are always very courteous and knowledgeable about their cleaning product. They are expedient and in and out of your house in a limited amount of time with a great instruction for the after drying.
Conner was on time, professional, and courteous. He did a really good job of cleaning up our carpets. Thank you for your service.