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based on 84359 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great quality work!!! All I do is request Shawn and I only speak to Alice and they’re great!!! Great customer care
Creed was very informative and polite. I appreciated how he communicated with me and the work he did. Everything looked great at the end.
Pet friendly and all natural products.
Love it
I would like to add that the technician T did an exceptional job he answer my questions told me what he was doing and how the process works he was very efficient and very professional very pleased with his service also I'm going to add that I believe he deserves a raise he did a really really good job and I'm very pleased and I will be using your company in the future because of the exceptional service I received so thank you
The service technician was excellent
Although we have been a repeat customer for quite a while, this last clean was rushed, sloppy, and overall sub par. I reached out and was only given the choice to have the same technician with the same bad attitude come back and do it again. Why would I want that to happen?
Carpet looks really nice. Tech was friendly and did a good job!
Pricing and water
Not
Cleaned up outside the rooms that were cleaned.
The service was phenomenal. The attention to detail and time spent cleaning our furniture was exceptional and we will be using your service again!
Mike was wonderful! He did a fantastic job! I will definitely recommend him and Zerorez!!
Christian provided excellent service! He was on time and did a great job cleaning the rugs.
I was told my soil spots are damaged carpet which are damaged and cleaning won’t improve them. Thats mainly what I wanted cleaned and eliminated.
The carpets were not cleaned well. Many spots were left behind. It's too much work for us to clear everything out every time we need the carpet cleaned, so I'm not going to ask for someone to come back, but we're disappointed in the work. We will probably look for a different company next year.
job weir done
The technician was very professional and did a great job of cleaning our carpets.
Anthony was very professional & explained the process. He was also able to arrive a bit early for the appointment. The carpets turned out better than I had expected! I will definitly use Zerorez again!
The best knowledge and friendly.
Great Job!
very professional and great customer service
Service was great! Timely, efficient and carpet & furniture turned out great. Technician was helpful in pointing areas of excessive wear on the carpet.
The last guy at my house on Saturday was the best tech you have sent so far by a long shot! Please send him next time. !!!
Great service. Good quality. Service representative was very kind, conscientious ,and competent
Our carpets were left feeling fresh and clean not crunchy or coated
Prompt appointment, great results
It is a disappointment, everything is an upgrade and a gimmick. If I'm paying to get my carpet cleaned that what I'm expecting. The gentle man that did my cleaning was very nice but everything else cost money on top of the service. If you have a stain, it will cost you. So honestly, it's feels like im paying for someone to just come and wet my carpet, nothing is removed unless you upgrade. I belive my carpet cleaner does a better job at cleaning than this service. I perfer company's that are honest and tell you up front what you are paying for. If im paying for my clothes to get washed, I expect them to be washed not just rinsed.
We used Zerorez for carpet cleaning. Did a great job. Arrived on time and final price aligned with initial quote.
The operator was here a total of 30 minutes. He seemed to know what he was doing experience wise. Just disappointed the dirt didn’t come out. It is an older white carpet. No need to come back.
You do a great job. I'm quite please. I noticed this time you aren't using the corner protectors previously used to protect the wall corners as the hose is moved through the house. Is this a resent change?
I like that the carpets dry fairly quickly and are cleaned without chemicals.
Easy to schedule appointments
Technicians contact you before they arrive.
Technicians do an excellent job of cleaning different areas of the house. I have had 3 different jobs carried out so far, 3 rooms of carpet, all stone tiling in house, and 2 reclining armchairs.
I am delighted with all outcomes and your technicians are all very helpful and polite.
I would definitely recommend your company.
Price is very high. Good quality, though.