Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85067 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 14, 2026 — Rated 10 out of 10 by Nathan Dellamonica Zerorez Phoenix
What do you like about our products and services?

Excellent service and Anthony was awesome. Carpets look good as new!

Report a concern   January 14, 2026 — Rated 8 out of 10 by H.F. Zerorez Phoenix
What could we do to improve?

Lower the price

Report a concern   January 14, 2026 — Rated 10 out of 10 by Gaye Snyder Zerorez Phoenix
What do you like about our products and services?

I regret forgetting the two individual’s names who cleaned my carpets but they were great. They were nice, considerate, and did a wonderful job.

Report a concern   January 14, 2026 — Rated 7 out of 10 by S.C. Zerorez Phoenix
What could we do to improve?

I used to recommend you 10 out of 10 but now if someone recommended me another carpet cleaning tile cleaning company that use really good water I might actually try them

I remember when it was just a guy and his son that cleaned our house and they got every stain out and everything looked amazing

Now I find unless I have Robert I don’t get that care. Joshua is your second best but he kind of drives me crazy so I don’t like using him. I have it in my file to only send Robert yet. I keep getting sent to other people and they have to come back because they don’t do as good as a job.

I just had my carpet and tile cleaned along with my master shower steamed. It was OK nothing to be too super excited about.

Report a concern   January 14, 2026 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Attention to detail. Offered upselling but didn't push it

Report a concern   January 14, 2026 — Rated 6 out of 10 by S.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I don't believe the cleaning was "deep" enough. Previous cleanings were better.

Report a concern   January 14, 2026 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

The products are clean!

Report a concern   January 13, 2026 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

When they have specials like they did, I avail myself of them. They are courteous and polite, and do the job satisfactory.

Report a concern   January 13, 2026 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Setting appointment was a breeze

Report a concern   January 13, 2026 — Rated 10 out of 10 by Mary Bell Zerorez Phoenix
What do you like about our products and services?

Andrew, your technician represented your company well. He worked efficiently and respectfully and worked hard to make sure the job was above my expectations.

Report a concern   January 13, 2026 — Rated 9 out of 10 by Allen Hancock Zerorez Phoenix
What do you like about our products and services?

Quick and does a great job!

Report a concern   January 13, 2026 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Water based system. Joshua G. Was on time and gave adequate notice of when he would arrive. He was very thorough and spent time making my carpets look bright and clean again.

Report a concern   January 13, 2026 — Rated 7 out of 10 by T.L. Zerorez Phoenix
What could we do to improve?

Cleaning was standard,

Report a concern   January 13, 2026 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals, cost

Report a concern   January 13, 2026 — Rated 6 out of 10 by J.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpets are still wet and a few spots were missed

Report a concern   January 13, 2026 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

It was excellent service and my carpets look great

Report a concern   January 13, 2026 — Rated 10 out of 10 by Nancy Jarman Zerorez Phoenix
What do you like about our products and services?

Great customer service

Report a concern   January 13, 2026 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Friendly tech and pulled a lot of dirt out of a filthy rental property tile!

Report a concern   January 13, 2026 — Rated 8 out of 10 by S.C. Zerorez Phoenix
What could we do to improve?

A list of options and a list of how much the cleaning cost

Report a concern   January 12, 2026 — Rated 10 out of 10 by Frances Fugate Zerorez Phoenix
What do you like about our products and services?

Service was excellent! Carpets Looked Great!!

Report a concern   January 12, 2026 — Rated 10 out of 10 by Jonny Diaz Zerorez Phoenix
What do you like about our products and services?

Tech was friendly and got my house done quickly and it looked great

Report a concern   January 12, 2026 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Excellent service and a very good job.

Report a concern   January 12, 2026 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Great job and tech was very professional and knowledgeable.

Report a concern   January 12, 2026 — Rated 10 out of 10 by N.G. Zerorez Phoenix
What do you like about our products and services?

Great service from scheduling to delivery. Our Rep Dodger was very helpful!

Report a concern   January 12, 2026 — Rated 10 out of 10 by Debbie Sturdefant Zerorez Phoenix
What do you like about our products and services?

Great service and our offices smell and look 1,000 times better. Your technician was very professional and thorough. Thank you so much.

Report a concern   January 12, 2026 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Loved the thorough inspection and quick clean! Very personable and helpful with any questions.

Report a concern   January 11, 2026 — Rated 5 out of 10 by S.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The guy said he got all of the stains out of stairs, charged me extra to scotch guard but stains are all reappearing as carpet dries.

Report a concern   January 11, 2026 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

The carpet (and upholstery) comes out so clean, without a damp, musty smell in the house nor the roughness or “crunch” that detergent leaves behind. Also, it’s safer for pets, children and allergy sufferers.

Report a concern   January 11, 2026 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Worker efficiency

Report a concern   January 11, 2026 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

I forgot his name, but then man that did the work was very nice, very respectful.


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