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based on 87016 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez has always done a great job for us.
Our carpets were thoroughly cleaned by our tech who was very friendly and professional!
It looks great
Nikko did a great job cleaning the carpets and informing us of different services that they offer, I will be definitely calling him back out for the furniture cleaning since he did amazing!
On the job on time and completed work requested.
Pompt timely service and a great job done by the service attendant.
Prompt response, very detailed in explaining the process. Excellent jo. Very friendly
The young man who did our cleaning was very polite and personable which we appreciated very much. Our rug still showed a little bit of traffic stains after cleaning. Hopefully next time it will come out. We rotated the rug on the floor so it is not that noticeable. In my initial review, I mentioned it and was offered a retreatment, but we leave for the summer so it didn’t work out.
But where the hoses were left in our front hall left a white-ish residue ??? This didn’t happen the last time my rug or tile were cleaned. What do you think that was? Where the tiled was cleaned in the kitchen came out sparkling clean. Thank you!
Person who did our cleaning was professional, knowledgeable and efficient.
I like that my carpets aren’t soaked with water when finished.
We’ve been Zerorez customers for years. Nobody is better!!
Reasonably priced, professional staff, great results
Sean came in yesterday and did an amazing job on our carpet! He was pleasant and very respectful. Thank you, Sean!
carpet cleaning was fabulous--thanks
Was caught off guard with our small area rug pricing. DJ was friendly but missed a spot we pointed out to him and instead of bringing out the machine to clean it, he did it by hand. Something I could have done myself. Also there is an area in the master bedroom that has track marks from the cleaner. Never seen anything like that before. Also the "tip" screen made me uncomfortable. We have been going with Coconut cleaners for the past several years and tried you guys again. Will go back to Coconut cleaners. They clean our area rugs for one price and never measured. $99 for one small area rug is outrageous.
Nico was the best!! The whole experience was smooth. He called ahead, explained the process and completed the work quickly. He was very polite and courteous.
Thorough, efficient, friendly, and reasonably priced. Luis was great!
The carpet just wasn't as clean as I expected.you can tell still where higher traffic area are. I wasn't expecting that. I will have to try to get the spits clean myself
Mr. T was excellent!
Reliable. Gives us a piece of mind!!
Hired to clean our dryer vent, expecting to find a very dirty duct. The pipe had been painted shut for over 5 months. Fortunately, that wasn’t the case. It was squeaky clean. Since it wasn’t much work for the guys, they offered an HVAC misting treatment at no charge.
Great customer service!
Zero rez always makes my carpet look and feel incredibly clean with no residue. The technician was friendly and professional.
Great technicians. The products seemed to work well too!
Very friendly and professional. Extremely thorough. I would recommend to everyone
Knowledge of technician and thoroughness of cleaning carpets
Paul was excellent. Explained the cleaning process very well. Made suggestions to what was needed and did an excellent job with the entire cleaning process.
Professionalism, great communication, they are very quick to do the job.
Luis, fast, very clean work. Will buy again.

I was quoted one price over phone and when tech got to house ended up paying $150 more than quoted. Would like to have known upfront price before