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based on 85071 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great product and our technition did a fabulous job
The tech was on time and very professional and friendly. He followed all my instructions and my home smells and looks great.
I thought it was really weird that the cleaning professional had no booties and refused to remove his dirty shoes while cleaning our house. Never before have I had a Carpet Cleaning company that has discontinued booties as part of their services. Overall, my carpets are clean, but I found that whole experience very strange.
Cleaning worked great and technician was so great!
I love the way my carpet looks and feels!! My technician, T was communicative, friendly and professional!! Highly recommend!!
I like the fact that the process does not have a high odor, and dries quickly without leaving the carpet crunchy from chemicals.
Always excellent work, efficient and helpful technicians. Effective cleaning and I appreciate the lack of dangerous chemicals, relatively quick drying time, and the self sufficient trucks with water etc. that easily access my second-floor unit.
Great service, fast & polite. Carpet are clean!!!!
I can still smell the pee spots. I paid extra for the extra clean for these spots. Didn’t seem to work.
Easy from start to finish. I loved the reminder email, online scheduling from there was a breeze. Got lots of reminders. Our cleaner, Joshua, was kind, respectful, educational and discussed options for our issues. Wonderful service! Thank you!
The techs are always nice and the carpet is soft not crunchy
Technician was kind and informative and carpets look great!
Chris was so nice , efficient, , clean and knowledgeable.
Grout not clean. Have someone else come out from your team and clean it.
The business smell and look so clean, and the stains gone in the carpet
Cody did a good job cleaning the carpet.
This was a mistake. I tried to put in a 10 but after the number 1 it did not let me put in the 0. We were very satisfied with Zero Res.
Enrique was very knowledgeable, professional and friendly.
Knowledgeable staff do a good job
Great looking carpets after treatment
No chemicals
The "special sales offers" are basically bait & switch. New customers beware....read the fine print and know they do not measure square feet actually done.
My carpets were left very wet. I feel they could have done a much better job of extraction. Very disappointing.
On a positive note, the two techs were polite & honest. They accidentally broke a yard light & let me know right away & reported to their management.
Clean carpets
Your tech didn’t tell us the cost for cleaning the area rug before he did it. We wrongly assumed it wouldn’t cost much. We did three rooms for $129 and then we were charged $140 for an 8x10 rug. The rug only cost about $150 to begin with- a simple very low pile cheap rug. Then he left some equipment on our front porch and when I texted him that he left it and to come pick it up, he didn’t. It’s still out there. The carpets in the bedrooms also don’t look much cleaner. I had a MUCH better experience with zero rez the first time I hired you guys well over a year ago. I could actually see the carpet was cleaner then. I don’t know how it didn’t look better this time.
The techs showed up on time, were couteous and did their job diligently.
My carpet looks wonderful. Tech was very professional and worked very hard
The technicians were great and the carpets were crystal clean afterwards. I highly recommend them
Service was on time, very effective and quite affordable. Would recommend without hesitation.
Very pleased with the whole process once again.
Zerorez arrived within the given time band.
The whole cleaning process was completed very promptly with detail accuracy.
Thanks again.

Price for deodorizer was $140 and price of cleaning was &129 for two rooms. I was a little shocked at final invoice.