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based on 87016 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time
Very professional, on time, and effectively removed stains!
Great service provided by your tech!
The tech showed up on time and was very thorough in explaining the process for the cleaning which I appreciated.
He was able to finish in a timely manner.
Excellent work.
Professional and on time
I was very satisfied with the carpet cleaning that Colten did for us he explained everything before and after the job, he is very customer focused as well. I also like the fact that no strong chemicals are used, I was very pleased.
Excellent service! Carpets look great!
Service personnel were very courteous and professional! Carpets look great.
I had a coupon for $119 for 3 rooms, so I paid the $119 but when I saw my invoice after they left, there was a three room special for $99 dollars and they added one room for $20 to make the invoice $119. If they had a three room special, why didn't they offer that to me?
We have used ZeroRez carpet and tile cleaning services at four different private residences and continue to tell our friends about the excellent results. The most recent home to be cleaned belongs to friends who had to vacate quickly in order to secure their preferred space in a new location. The traffic patterns in their light-colored carpeting in six carpeted rooms were virtually black from years of foot traffic. Ryan focused on those areas and the whole-house overall results were very good! I am pleased to continue to recommend ZeroRez.
Los cojines de los sillones del jardín quedaron manchados, no se ven realmente limpios.
Communication. Carpet looks great.
Very friendly and communication was good. Carpets looked great.
Wow what an amazing product. Chris England and his partner did such a great job they were professional, informative and so courteous. The product speaks for itself in the performance that it gives, absolutely an amazing transformation.
The guys were on time, and very professional. They did a great job.
Anthony was friendly, informative and efficient. All stains were removed from my couch and ottoman! They look brand new and there is residue to attract dirt. The whole process was seamless. I will use this company again and will recommend them to others!
You make my floors look so clean. I appreciated the helpful training I received from your tech.
Our tile and carpet came out beautifully clean and the tech was friendly, efficient and respectful of our home. We really appreciate the fact no soap is used, so there is no sticky residue.
I have a 30 year cream colored carpet. Although it used to come out much cleaner than it does today especially in the high traffic areas. I like that it takes less time and dries faster than other companies that I’ve tried in the past before Zerores. I’m happy with the service.
Price was ridiculous, I paid $540 for 75 min of work . Carpet looked great , tile grout was pretty good but not great .
Probably not using again based on cost per time actually working
We have used Zerorez for several years. Chris England cleaned our carpet. He was professional yet friendly and helpful. Our carpet looked great and I would recommend him AND Zerorez to anyone!
Our tech was professional and did an outstanding job.
Carpets are clean
sofas are clean
Rug is clean
My carpet is over 20 years old. Zerorez has been the only carpet cleaner I have used. I trust their method of cleaning.
Professional and expedient.
On time, thorough and informative....also, Sean answered all questions and was very professional.
Carpets are never crunchy. Tile & grout always look new. Air Ducts no longer smell of extreme smoke.
I liked just how clean the carpet came out— all deep stains were removed
Prompt, professional and detailed in the technicians service.
Clean, professional, hard working crew did a great job cleaning the HVAC ducts on my newly purchased home in which the HVAC ducts had probably never been cleaned in the homes 30 years of existence. The ducts were thick with dust and lint before, but like new after the service.
This is the second time I have had my carpets cleaned by ZeroRez. I am very happy with their knowledgeable technicians and the results I get from their thorough service. The reason I only gave them a 9 was they were late on my appt time. My appt was 8 to 11 on a Friday morning. The technician was delayed at a previous appt and didn't arrive until 2pm. No one called to let me know of this delay. and even after I called them, they seemed unaware of this problem!!