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based on 84367 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Trayvon and Daniel were excellent - professional, courteous, efficient and pleasant. I was very pleased with the work. They explained exactly what they were doing.
Most importantly, the carpets look great.
T did a great job. He wa methodical making sure to clean all areas he could reach.
Friendly service from the technician. Hard worker.
I’ve been a customer for quite some time. The techs really know their business,and are attentive to any questions and concerns that I have. They are always on time and my stamped concrete floors look new after each visit. I try to schedule twice a year and the day and time is always available. I definitely would recommend their services,great job and,reasonably priced.
I like the ease of scheduling appointments and how friendly and knowledgeable technicians are.
Technician communicated well and was professional
The prices have gotten ridiculous, but my technician, Creed, was great! I really appreciated that he was willing to work with me.
I ended up spending about $600 that day… the carpet guy did a good job, but upsold me on a couple things that “ I needed if I want my carpet to last”. It added a couple hundred dollars to my bill.
Carpet was cleaned, easy to schedule and friendly and efficient technician.
Brandon did a great job, he was quick and efficient
Friendly and efficient
My carpet always comes out so clean.
The service provided by the tech was awesome. Very informative of what would be completed and very fast. He was finished much quicker than I thought he could. Great job.
Zerorez recently cleaned the tile in my whole house and it looks great and smells great. They took years of soap scum off my shower as well
Great service and great results!
The service man was very polite and did an excellent job. Thank you
Rosalie
Very knowledgeable. Extremely professional.
Explained everything in detail. Results were the best we’ve ever had, BY FAR! Thank you Eric.
I feel like you only wet my carpet. Several light stains that were on my carpet didn't disappear. Probably only 30-40% cleaner. Very disappointed. Will not use you again. Sorry for being so harsh, but I expected better results.
Excellent service and results! Professional staff!!
Mike the Service Tech was excellent. Knowledgeable, Courteous and him and his associate did a great job!
Service was fast and efficient. Worker was courteous.
On time.
Great explanation from Dodger on the procedure in our terms.
Great clean up.
No residue in carpet let behind.
Ryan Stevens was excellent & very professional! Highly recommend him!
Customer service was amazing. The work performed matched 10 out of 10 for me
Professional services.
The gal who cleaned my upholstered lounge chairs and carpeting did a fantastic job, and my carpeting looks like new -- even the really bad "paths" where we had dirt paths in the hallways.
The carpets came out super clean! The whole process only took about 30 minutes. Amazing customer service, very friendly!
Seth was awesome, however, he knocked out a driveway light upon entering our home with his hose wich exposed wiring, he put the light back int he ground best he could but its not fixed correctly and again, wiring is exposed. His co-partner (dont know his name)showed up with what I can only describe as the most foul smelling body odor we've ever encountered, within 5 minutes of him being in hour him I got a headache had to leave. Unfortunately, do to the duct cleaning process, the ac had to be off and our home got into the high 80's winch made this odor worst. I don't know that I would recommend Zerorez to anyone.
Efficient and thorougal.