Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85072 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 14, 2025 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Zerorez did a great job. Thank you

Report a concern   December 14, 2025 — Rated 9 out of 10 by L.E.X. Zerorez Phoenix
What do you like about our products and services?

Carpets came out amazing. Wish I could attach before and after photos. I wish that you could assist with my ving furniture. It is difficult to do on my own. Would also appreciate military or senior discounts.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Nicole Bishop Zerorez Phoenix
What do you like about our products and services?

Excellent service! Our carpets look and smell fresh!

Report a concern   December 14, 2025 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

The employees are always impeccably professional and attentive to the job and special needs.
They are on time, organized and thorough with the cleaning.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Jean Zatezalo Zerorez Phoenix
What do you like about our products and services?

Fabulous company! Very detail oriented, qualified and professional technicians. Timely service and overall satisfaction. Our carpets have never looked better. Would highly recommend this company and will definitely use them again!

Report a concern   December 14, 2025 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

The carpet cleaner “get it done”! The carpet is clean, smells good and is completed quickly.

Report a concern   December 14, 2025 — Rated 3 out of 10 by D.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We still had stains on the carpet even though we told the operator. He was certain they would be taken out. Carpet feels sticky

Report a concern   December 14, 2025 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

I could immediately see the difference after my sectional was cleaned. David did a great job! Very professional and addressed all of my concerns and made my wife and I very happy. David went above and beyond to ensure that this customer was satisfied! I wish all companies had clones of David on staff.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Dale Heine Zerorez Phoenix
What do you like about our products and services?

My old carpets look great ! Thanks

Report a concern   December 14, 2025 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

Good Customer Services, offered advise for future. Like the products used on my carpet.

Report a concern   December 14, 2025 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Dave was very thorough and friendly. We appreciated his attention to detail.

Report a concern   December 14, 2025 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Timely and great communication. Floors came out great.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Patrice Bonnell Zerorez Phoenix
What do you like about our products and services?

Very friendly and great job

Report a concern   December 14, 2025 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Great customer service

Report a concern   December 14, 2025 — Rated 10 out of 10 by Z.T. Zerorez Phoenix
What do you like about our products and services?

Great work

Report a concern   December 14, 2025 — Rated 10 out of 10 by Erick van Hofwegen Zerorez Phoenix
What do you like about our products and services?

Great company and customer service

Report a concern   December 13, 2025 — Rated 10 out of 10 by Lloyd Tarr Zerorez Phoenix
What do you like about our products and services?

Jeff did a great job cleaning our carpet, je even got a spot out that previous cleaners could not. He was very friendly and professional. A great experience.

Report a concern   December 13, 2025 — Rated 10 out of 10 by N.M. Zerorez Phoenix
What do you like about our products and services?

Your crew is very professional and kind.

Report a concern   December 13, 2025 — Rated 10 out of 10 by Ned Kelly Zerorez Phoenix
What do you like about our products and services?

1. On time
2. Clean water
3. Understanding of services

Report a concern   December 13, 2025 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Mike was very very thorough and took his time. Carpet looks really good. Thanks

Report a concern   December 13, 2025 — Rated 10 out of 10 by Ashley Dykeman Zerorez Phoenix
What do you like about our products and services?

Great products, quick but effective services. Smells clean without the perfume smells of other cleaners.

Report a concern   December 13, 2025 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Shawn was very helpful, polite, and did a great job.

Report a concern   December 13, 2025 — Rated 10 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

Great service technician

Report a concern   December 13, 2025 — Rated 10 out of 10 by A.N.A. Zerorez Phoenix
What do you like about our products and services?

My 20 yr old carpeting looks brand new! Service man was excellent - his name is Colin. He was very professional and did an outstanding job. I will request him for any future cleaning I would need. Give this young man a raise!!!!

Report a concern   December 13, 2025 — Rated 10 out of 10 by Kim Weber Zerorez Phoenix
What do you like about our products and services?

Zerorez did a great job getting all of our grout, tile and carpet clean!

Report a concern   December 13, 2025 — Rated 7 out of 10 by J.H. Zerorez Phoenix
What could we do to improve?

Your add says your tile/grout will be amazingly clean and bright, or something seller like that. YOUR manager said “WE DONT GUARANTEE PREEXISTING STAINS”. Hmm, why clean something, and pay a lot, if it’s not dirty/stained?

Report a concern   December 13, 2025 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Quick, efficient, and left our carpet feeling so clean.

Report a concern   December 13, 2025 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

I like the scent of the product & the process, our technicians have always been very good

Report a concern   December 12, 2025 — Rated 0 out of 10 by E.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Technician said it would take 4-8 hours to dry. It took over 24 hours including us getting fans on it. Carpet was very wet, and the result was that of extremely wet dog! It did not smell before zero rez, but not completely suctioned properly it seemed to smear stinky water throughout the entire carpet. Odor still persists even after it dried.

This failure needs to be corrected.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Joyce Gibney Zerorez Phoenix
What do you like about our products and services?

Courtesy and prompt, informative and careful
Professional appearance


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