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based on 84367 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dodger gave me the best customer service and did a complete, outstanding, phenomenal job. We talked through some of the time he was here and felt like I we weren’t just talking business but as if we were talking as good friends. The previous company that I used didn’t get any stains out. Not only did Dodger get all stains out but he also got all the heavy traffic marks out as well!! I’ll definitely stick with this company for the long run!
Service was great, they were able to get me scheduled the next day. Ty was friendly and great at explaining the process. He is a great asset to the zerorez team. Would highly recommend him for my next service.
Service and product was exceptional.
Pleasant and knowledgeable staff. Good products.
that it’s non toxic and the person cleaning did a great job
Carpet looks great.
The young tech you sent to clean the carpets was very knowledgeable and explained all your services completely before he started. When he finished he explained all he had done and answered all my questions. Excellent service!! Thank you, Andrew.
Customer service. I feel like they care about my home and ensuring they take the precautions to protect it! The carpet cleaning service itself is tremendous… better than its very well known competitors! I’m very happy and will have them out again!
Chelle was delightful, professional and did a great job! She explained everything before she did it and educated us on the process. She listened to our needs and provided an excellent service
Good product and service
Technician Rob, provided as fast, friendly and most professional service experience ever !
We will definitely use Zerorez Services once again.
Serda Family
service was great the teck was wonderful . made sure we were happy
I love the fact they do not use a lot of chemicals in their cleaning. They are very professional when they come to do the work and make recommendations they think will help, but do not pressure you to do upgrades thy recommend.
He was on time, and did an amazing job. There were different stains and they are all gone. I would definitely recommend them.
I like how clean my carpets are after the service, and how quickly they dry.
DJ was great and very professional. The vintage chair that I had cleaned looks and smells good as new.
Tech on time and did required work very well.
Prompt and good service.
Always professional and good quality job
Carpet was more wet than usual when finished and took an entire day to dry. Tipping is also strange when you definitely make more than minimum wage. It wasn't like this when I first started using zerorez. Maybe pay your employees more?
Competent techs and good customer service.
My couches and rugs are spotless and smells amazing! My technician Andrew was amazing! No one has cleaned my couches and carpet this well ever! I’m so grateful with the results and I will definitely be a regular customer.
Tile was simply not done well, at all. Carpet near walls had hair all along the edges, and it was dry about 6 inches off the wall, as if it had. It been attempted.
Professionalism of technician, Michelle Valentine. She was thorough and took care to ensure corner of walls were protected. Did a great job!
Easy and flexible scheduling; on time service l; and professional and courteous employees.
Very good tech and please with product.[
The technician did an awesome job!.
He was on time, very courteous and efficient, the carpet looked great when he was done.
Zerorez is the only company that we will ever use to have our carpets cleaned.
Variety of Service
Knowledge of Technicians
Positive Customer Service
Ease of Scheduling
Quickness
Availability of Calendar
Very efficient and professional.

Maybe have the technician wear booties because when tech left my floor was dirty from his shoes. You can see his foot prints