Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86260 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 16, 2026 — Rated 10 out of 10 by Shallon Tims Zerorez Phoenix
What do you like about our products and services?

The carpet Tech was polite and did the job in a timely fashion.
My carpets came out nice.

Report a concern   April 16, 2026 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

David was very knowledgeable about all of the products and services. He did a great job cleaning and sealing the kitchen tile and grout.

Report a concern   April 16, 2026 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez for many years. They always do a great job.

Report a concern   April 16, 2026 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

David was thorough. He explained everything and provided me with options. He was pushy and left decisions up to me. The carpet looked great when he finished.

Report a concern   April 16, 2026 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Quinn was fantastic. He was very informative but didn't make me feel uncomfortable or pressured. Great service and communication and my carpets look fantastic!

Report a concern   April 16, 2026 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Fast and very efficient. Technician were great. Miichelle V and Trenton G. very courteous and friendly. They did a great job. Carpets look good.

Report a concern   April 16, 2026 — Rated 10 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

My technician David, was very thorough, helpful and professional. He did a great job!

Report a concern   April 16, 2026 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez on more than one occasion. I must say I was very pleased with David Castro as the Technician. He was very informative and explained in detail what he was doing. You are fortunate to have an excellent employee like him.

Report a concern   April 16, 2026 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Luis is the best!

Report a concern   April 16, 2026 — Rated 9 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

Technicians were on time, very professional and thorough. I will be requesting these men again the next time we need our carpets and/or tile cleaned.

Report a concern   April 16, 2026 — Rated 10 out of 10 by Lisa Douglass Zerorez Phoenix
What do you like about our products and services?

Story dries quickly

Report a concern   April 16, 2026 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

They get my carpet very clean

Report a concern   April 16, 2026 — Rated 9 out of 10 by Brian Ramey Zerorez Phoenix
What do you like about our products and services?

On time. Worked hard. Very clean.

Report a concern   April 15, 2026 — Rated 5 out of 10 by R.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Technician was very professional and careful. Carpet looked good when he left. It took forever to dry and the stains are already coming back. Not happy.

Report a concern   April 15, 2026 — Rated 10 out of 10 by Bonnie Rine Zerorez Phoenix
What do you like about our products and services?

I so appreciated the personable and professional care of our
service cleaner.

Report a concern   April 15, 2026 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule .. professional technician and excellent results! I love my clean floors!

Report a concern   April 15, 2026 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

The men were Professional and prompt…The job was completed successfully…..I will call you again in the future…Bud Last name removed

Report a concern   April 15, 2026 — Rated 10 out of 10 by D.E. Zerorez Phoenix
What do you like about our products and services?

Our tech was on time, did a great job and everything dried in a timely fashion. Thank you. I refer you to others.

Report a concern   April 15, 2026 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

I thought that your carpet cleaning service was very good. Your technician was very professional and answered all my questions. He did a very good job on our area rugs.

Report a concern   April 15, 2026 — Rated 10 out of 10 by Sam Murik Zerorez Phoenix
What do you like about our products and services?

Very thorough job well done!

Report a concern   April 15, 2026 — Rated 10 out of 10 by David Covert Zerorez Phoenix
What do you like about our products and services?

Great staff and quality service.

Report a concern   April 15, 2026 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Response time.

Report a concern   April 15, 2026 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

DJ did an excellent job.

Report a concern   April 15, 2026 — Rated 10 out of 10 by Y.T. Zerorez Phoenix
What do you like about our products and services?

Fast response time, reasonable price.

Report a concern   April 15, 2026 — Rated 10 out of 10 by Cynthia Brewer Zerorez Phoenix
What do you like about our products and services?

I've had sed Zerorez for 24 years and have never been disappointed. They are so good! My Berber carpet looks new. I especially like the carpet protector. If there's a spill, it's easy to it it up. Spills and clean up are explained for better in home clean up results. Zerorez is my choice unconditionally!

Zerorez is the BEST!

Cynthia B.

Report a concern   April 15, 2026 — Rated 10 out of 10 by Joann Acosta Zerorez Phoenix
What do you like about our products and services?

We were satisfied on the Job that Cree did, he cleaned the carpets well they smelled and felt clean. He was personable and had great customer service skills.

Report a concern   April 14, 2026 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

All turned out really nice!

Report a concern   April 14, 2026 — Rated 10 out of 10 by Shelly Schaff Zerorez Phoenix
What do you like about our products and services?

Joshua was in time and did a great job. Our carpet looks new again.

Report a concern   April 14, 2026 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Easy. Good price. No issues

Report a concern   April 14, 2026 — Rated 4 out of 10 by B.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Can’t make it right at this point but I was under the impression maybe that when you cleaned carpet it would dry faster and more water would be extracted. I had it done over 24 hours ago and some areas are still damp. The man who did it said it’d be dry in 4-6 hours, if I heard him correctly, but I did notice it was really wet all evening. Also, with other cleaners I’ve had, their machines left carpet looking like it had been deeply vacummed, but in the case of my bedrooms it was really clumped together in rows and I didn’t want it to dry like that so I raked it out. It still had darker spots on it in several walking areas and last time I got it done with another service, it really looked almost new. So, I just wasn’t impressed. I did show the man who did it all the areas that needed special attention beforehand and I assumed he treated it and tried, and maybe the carpet is just getting older, but I just found better results with another service I used. Sorry, it was worth a try based on what your website said, but I just wasn’t real happy with the results. I didn’t pay a lot so I’m willing to live with it.


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