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based on 85084 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets are still wet and a few spots were missed
It was excellent service and my carpets look great
Great customer service
Friendly tech and pulled a lot of dirt out of a filthy rental property tile!
A list of options and a list of how much the cleaning cost
Service was excellent! Carpets Looked Great!!
Tech was friendly and got my house done quickly and it looked great
Excellent service and a very good job.
Great job and tech was very professional and knowledgeable.
Great service from scheduling to delivery. Our Rep Dodger was very helpful!
Great service and our offices smell and look 1,000 times better. Your technician was very professional and thorough. Thank you so much.
Loved the thorough inspection and quick clean! Very personable and helpful with any questions.
The guy said he got all of the stains out of stairs, charged me extra to scotch guard but stains are all reappearing as carpet dries.
The carpet (and upholstery) comes out so clean, without a damp, musty smell in the house nor the roughness or “crunch” that detergent leaves behind. Also, it’s safer for pets, children and allergy sufferers.
Worker efficiency
I forgot his name, but then man that did the work was very nice, very respectful.
My Cleaner was Cody. He was super professional, efficient and explained everything.
I’m definitely a ZeroRez fan now
Always a good job. Very knowledgeable and professional.
Good communication, friendly technician, he did a very good job on my sofa and rug.
Friendly and professional
Never got a receipt. Charged $150 fee and I can’t see the receipt. What gives? No protective booties to walk on the carpet. Lets me know other guys wouldn’t have taken the job, but he will do it. Let’s me know, not moving the car once he starts.
Excellent service and great job on my tile and carpet floors.
We appreciate that ZeroRez is safe for us and our pets. Always leaves the house smelling clean and fresh.
Well when he first started I clearly said I didn’t want anything put on the couches, just cleaning. He assure me your zerorez and that you don’t do that so I thought he understood. Then when he was finished he went around and sprayed some awful smelling stuff all over the cushions. My husband and I were not happy about this. It smelled horrible, not how you’d expect newly cleaned sofa to smell and while you say no rez.. there was something sprayed on there. Just ruined this for me and it wasn’t cheap $368!! He should have asked if we wanted the spray. I didn’t tip him and I hope he understands why. I thoroughly vacuumed it but still feel like I can smell it. VERY disappointing.
I felt like our house required two men . When the job was completely done, there was still water residue throughout the house . Where the carpet met the tile dirty water was soaked up on the edges - nothing was done about it . Your company just cleaned our carpets a month earlier 🙁
Very professional. I feel like my concerns were heard and my needs were met. I didn’t feel pressured into buying anything I didn’t need and the carpet has remained clean (no breakthrough staining).
Bedroom still smells. Couch and chairs came out nice but main bedroom after rugs dried smells still
My technician was prompt, courteous and did an amazing job.
Michelle was great!
We are very happy with how good our carpets look. We will definitely use Zerorez again!
No chemicals, cost