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based on 84364 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I HAVE USED ZERO RES FOROVER 15 YRS N ONE IS ALLOWED TO TOUCH MY CARPETS BUT THEM. IS ALL THEY SAY IT IS. DO NOT USE SHAMPOO
Zero Rez uses their own processed water, no harsh chemicals, no shrinking of rugs or fabrics, including synthetics & wool.
Responsible, polite, thorough. Thank you
They are prompt and did a very good job of cleaning the carpet in my apartment and cleaned up after him self .
I have had Zerorez clean my carpets 3 times and all the 3 times I was very happy. Good prices and all of the techs that came out to do the cleaning were exceptionally nice.
Easy to make appointments, receive complete instructions on how to prepare rooms for cleaning. The service provider show up at the designated time and does a thorough job.
Technician was very good and personable and knowledgeable.
However, we have hardwood floors, and you guys did not provide anything to keep the hoses from leaking water onto the hardwood floors
Another suggestion is you guys need bumper guards to protect the corners as you’re dragging hoses through the house
Would be interested to see if this is something you provide our technician didn’t know what a bumper guard was
Friendly thorough service, low price. The protectant helps with spot cleaning between services. The Zerorez solution gets all kinds of stains out of the carpet and clothing… I know because I have 3 dogs. Highly recommend.
ZeroRez has always delivered great results. My technician Joshua does a fantastic job each time he comes out. I will continue to use ZeroRez for my carpet cleanings and will request Joshua if able.
Our technician, Mike, was on time, friendly and very efficient. He was able to get us a pretty large stain in our guest bedroom. We will definitely refer Zeroez to our friends and family. In fact, our daughter has already contacted you to do her carpets next week.
The tech was extremely nice. But…Not sure what product you use, but it doesn’t clean well. I see lots of spots although I always pay extra for the protection spray.
There were a few places where spots were not cleaned sufficiently.
no further comment
Joseph was great cleaning my carpets; just as Cody was the last time. Great employees.
We used a 3 room promotion at a great price. The results were excellent. We also really liked the technician. He accommodated everything we asked.
Shaun was awesome. Did a great job.
Great technician
Left my carpets like new!!!! Nice and fluffy not crunchy like other carpet cleaning products
Service was great and would keep coming back.
Zerorz was awesome, and the tech, Shawn C., was knowledgeable and did a thorough job cleaning the carpets and upholstery. Would highly recommend their services.
Andrew cleaned our carpets and performed an excellent job, and in a timely manner.
Plus the carpets were dry before the end of the day.
Thank you
Brandon Campbell was very professional. He asked questions and we walked each room to inspect before he started. Looks great, smells great and feels great! I highly recommend! i use Zerorez every year
The technician who did our carpet cleaning was polite, efficient and did a great job. He clearly explained all the associated costs.
Very helpful and kind technician
Easy to schedule appointment. Showed up on time. Did a great job
Professional, quick and painless.
Prompt and professional service. Products work in cleaning carpets, tile and grout
The tech was 100% customer service. He was on time and polite. He addressed all my questions and concerns, excellent service.
Since ZeroRez was purchased by a non-local corporation, my cost of doing the same rooms, for years, is NOW DOUBLED!!! I won’t even begin to go into how you are treating the employees that made this company a viable purchase for the new owners. You will not succeed by striping away all of the incentives these employees had to succeed financially and provide a quality of life that they were willing to work hard for. Greed is not a virtue! You have lost me as a customer and I will share my experience with the many referrals that I have given to the previous owners of ZeroRez. Name removed, Owner, A Place In Time LLC.
Paul technician was outstanding
The quality of the work seems fine but the cost keeps climbing. In 2023, for the same exact job, I paid $325. In 2025, I paid $517 which is a 60% increase in 2 years. Next year, I'll shop around.