Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87016 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 8, 2026 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Clean fast drying carpets. Friendly technicians

Report a concern   July 8, 2026 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

David did a great job!

Report a concern   July 8, 2026 — Rated 10 out of 10 by Don Barnes Zerorez Phoenix
What do you like about our products and services?

Everything it just great all around 👍😉

Report a concern   July 8, 2026 — Rated 10 out of 10 by Joy LeFevre Zerorez Phoenix
What do you like about our products and services?

Explanation was very thorough and the job was well done. I will definitely use them again.

Report a concern   July 8, 2026 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

Great cleaning.

Report a concern   July 8, 2026 — Rated 8 out of 10 by L.S. Zerorez Phoenix
What could we do to improve?

all was good

Report a concern   July 8, 2026 — Rated 10 out of 10 by Steve Schultz Zerorez Phoenix
What do you like about our products and services?

The Zerorez operator (Travon?) was very efficient and personable. He was able to do my carpets in a very reasonable amount of time and was pleasant to talk to. I would recommend Zerorez to others.

Report a concern   July 8, 2026 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Your crew is always on time and they obviously take pride in their work. I have used your service yearly for the past 4 years and will continue to do so.

Report a concern   July 8, 2026 — Rated 10 out of 10 by E.O.B. Zerorez Phoenix
What do you like about our products and services?

very good job

Report a concern   July 8, 2026 — Rated 10 out of 10 by WendyKay Gewiss Zerorez Phoenix
What do you like about our products and services?

Shawn and the team were fantastic.
Fast, knowledgeable, and my carpets have never looked better.
Thank you!

Report a concern   July 7, 2026 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Professional service!!

Report a concern   July 7, 2026 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Tommy was super helpful with the information he provided and the care he took to keep my walls/corners protected and checking for animal residue in the carpeted areas.

Report a concern   July 7, 2026 — Rated 10 out of 10 by Stacey Parker Zerorez Phoenix
What do you like about our products and services?

I was very impressed by your technician.

Report a concern   July 7, 2026 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

The service was great! The tech was on time and very professional! My furniture looked great after the service! I will definitely be using them again!

Report a concern   July 7, 2026 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Fast and courteous

Report a concern   July 7, 2026 — Rated 10 out of 10 by Grant Skinner Zerorez Phoenix
What do you like about our products and services?

The Tech was knowledgeable and friendly. The carpet looks much better than before cleaning.

Report a concern   July 7, 2026 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Mike was great. He communicared exremely well. Explained the process, and was timely. His service was excellent, the zero rez water appeared ti do a good job.

Report a concern   July 7, 2026 — Rated 10 out of 10 by Dora Wong Zerorez Phoenix
What do you like about our products and services?

Customer service was great from booking the appointment to the 3 service techs who were also professional, courteous, knowledgeable, and very helpful.

Report a concern   July 7, 2026 — Rated 2 out of 10 by R.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Every visit we had before this was great. This time it felt like one persistent upsell. The trainers did nothing "wrong" but the constant upsell made the whole experience one we don't think we want to repeat. We were caught off guard by the change from 250 to 200 square feet per room, but we understand your costs have gone up.

We will likely not use Zerores in the future.

Report a concern   July 7, 2026 — Rated 10 out of 10 by Richard Quiming Zerorez Phoenix
What do you like about our products and services?

Overall, I like your very proficient and knowledgeable technicians that you employ and come to my home. They are friendly and very respectful and know how to do their jobs efficiently and in the time they say they'll take to do a thorough job.

Report a concern   July 7, 2026 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Very thorough and friendly young man came to do the work.

Report a concern   July 6, 2026 — Rated 10 out of 10 by William Yackley Zerorez Phoenix
What do you like about our products and services?

Service and products have done a great job on our shower needs.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Irene Lunt Zerorez Phoenix
What do you like about our products and services?

Last week, Daren performed miracles in our home with his Zerorez cleaning. He cleaned our master bedroom and walk-in closet carpets, our family room carpet, a couch, a loveseat, and 2 living room chairs. He cleaned our high-traffic areas in the bedroom and the family room so they look almost new. He was good to take us in and show us what he was doing as he went along.

We didn't not know if he could clean the upholstery, because two of the pieces said they couldn't have water on them. However, Daren had dry cleaning formulas with him, and he was able to clean the couch and the loveseat so well and then to do the two living room chairs with the Zeroez cleaning. Everything looks great, dried quickly, and the carpets have a bounce in them like a new carpet. We are so appreciative that Daren did such a good job on our cleaning. We love Zerorez cleaning for our carpets and are glad they could do the upholstery, also. We would recommend Zerorez to everyone.

Report a concern   July 6, 2026 — Rated 10 out of 10 by H.C. Zerorez Phoenix
What do you like about our products and services?

The Zerorez tech called when he was on his way. He was curteous and was mindful of protecting the corners of doorways from being marked by his hoses. He worked hard and did a great job cleaning.

Report a concern   July 6, 2026 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Scheduling was extremely easy and I did not have to wait long at all for my appointment

Report a concern   July 6, 2026 — Rated 10 out of 10 by A.O. Zerorez Phoenix
What do you like about our products and services?

It was quick and carpets looked great!

Report a concern   July 6, 2026 — Rated 8 out of 10 by B.G. Zerorez Phoenix
What could we do to improve?

Offer shorter window times.

Report a concern   July 6, 2026 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Easy to book, great cleaning, reliable.

Report a concern   July 6, 2026 — Rated 10 out of 10 by Marina Mc Bride Zerorez Phoenix
What do you like about our products and services?

Jeremy was very professional and friendly. He showed that he cared about the customers satisfaction.

Report a concern   July 5, 2026 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

The serviceman that cleans my carpet was very polite. He was Straight forward and honest, regarding the cost. And what it entailed


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