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based on 86661 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guys did a great job
The color of my carpet (pale brown) did not, in my opinion change much
also the wear area was still there. I thought it would be considerably less after cleaning
Professional technician. The process to book online was quick and the time it took to clean was quick. Lead time to make appointment was way, way too long. Didn't like that quote online was not guaranteed - to be changed at time of appointment was concerning.
Service was performed very professionally
I don't like the crunch of the soap left in the carpet after a "normal" cleaning and I don't get that with your product. Your technicians are always on time and very professional.
My carpet came out very clean.
I liked the procedure used for cleaning our grout and the fact that it is non toxic. The service and results were very good and I will recommend Zerorez to my friends.
It has no chemicals! Therefore there is no smell or danger to your pets. The service was fast, friendly and thorough.
They cleaned our carpets extremely well - your service tech was very professional and did an excellent job. We will use Zerorez again.
Very professional, excellent service.
The techs were very nice.
They did a great job of cleaning my carpet. The two young men were very friendly and helpful.
I DONT HAVE IDEA FOR YOU RIGHT NOW
I told the tech that I heard the add on the radio for $119 for 3 rooms but he said that was withdrawn. I had heard the ad when I reserved my spot and then again the day before the cleaning.
Very thorough cleaning, and friendly staff.
My carpet has never looked better.
clean to the touch when you leave
We are dissatisfied with what we feel was misleading when we talked with the office when we set up the appointment. We explained we had a dog urine problem in one room. It was explained that you have a new solution and it only cast $25.00. This was misleading because the service agent further explained that it was not just $25.00, but $25.00 per 8 square inches. This amounted to a $150.00 to $200.00 for you $25.00 solution. I consider the conversation with the office during our initial call to be very misleading. In the future you should explain it $25 for every 64 square inches. As for the normal carpet cleaning and tile cleaning and sealing, this service was good. That's why we've used you the last three time.
Name removed
Your technician did a wonderful job! He was very efficient and we were so pleased with the results. The carpets looked great after he was finished.
Cleanest my carpets have been in years!!
Knowledgeable, friendly technicians and the fact that there are no harsh chemicals in the cleaning products
Courteous and efficient workers. Carpets look and smell great. Stains out that I didn't think would come out. Have used them before and will continue to rely on their service.
Well, to begin with, the final cost was out of sight: around $260 for a 400 square foot park model and only 60% of it was carpeted. Because of the high price you charged I would use extreme caution in recommending your service.
I guess what really disappointed me was the high score you were awarded by the Better Business Bureau.... I expected a service that wasn't kin to a "bait and switch".
Courteous and great job
didnt disapoint at all just expensive
I like the fact that there is no residues or soaps left to re-attract spots. The carpets look great and the service was exceptional. I will be looking into purchasing some of your cleaning products.
eveything
The technician Casey Jones, was so courteous and helpful. He was good looking too! I wouldn't mind having him again. I loved the green clean water! My carpets turned out great. Plus it was a quick dry time. Thanks Zerorez!!!!
No Chemicals, it cleans so well. Great service!
The tech, Levi, was very friendly and did a super job.
The tech,Levi, was very friendly and knowledgeable.
The results were very satisfying. The nap on the bedroom carpet was restored.

expensive!!!