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based on 84422 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Once again Zerorez did a fantastic job cleaning my carpeting and for the first time an area rug .
No sticky stiff fibers after cleaning, just soft CLEAN carpeting.
Alex and his trainee Tyler were very nice, very professional, and personable.
Bev
I like that my carpet isn’t crunchy after it’s been cleaned. Your staff is very professional
Very professional.
Carle
Effective cleaning with no residue. Value pricing
Beautiful results Carpets looks great. Thank you for your hard work
Nice work.
Very professional
Very quickly done
We had carpet and tile cleaned and sealed by two very friendly and efficient technicians. They did a great job and left our home in great condition. Price was very reasonable and carpets didn't take long to dry.
You guys are the Apple iPhone of carpet cleaning.
Ramon was very informative and knowledgeable explaining the service.
Carpet looks great 👍
Very professional and great at his job.
Prompt, professional, hard working, great job, only company to use! And Denarius did a great job as well. Super polite and very professional.
Ramon was FANTASTIC
Rep was nice and thorough. Great job and patient.
I like that your technicians are able to clean the carpeting thoroughly and don't have to use a residue to just push the dirt down but the system they use takes the dirt out of here.
product cleaned our carpet very well very pleased with service we've had our carpet done 5 times now with zero rez
Very good service, friendly prompt and thorough service.
Clean
Very courteous and thorough! Did a great job and there was no pressuring for more sales but still have quote in case I wanted it!
Great communications addressed the stains that I thought could not be removed. The carpet looks like new.
Very affordable. Easy to schedule. Friendly staff all around! My house looks amazing, thank you!
Focus a part of your business on the upkeep of your equipment and fleet. This is the second time one of your trucks left oil stains on our driveway. SECOND Time! After the first I swore I would never use your company again and have used competitors on numerous occasions. However, your recent ad about adding tile cleaning caught my attention, so I relented and made an appointment for a small area to be cleaned - as a test case.
When Mojave arrived in a van with a broken windshield I had flashbacks of the first event and asked him if the truck leaked oil. He indicated they get a different vehicle each day and he was not aware of any problems, so I grudgingly agreed to let him park on the drive.
When he came into the house I told him up front I was a skeptic about the ability to clean the tile to the degree my wife would be satisfied. I had a test area laid out and told him to start there and we would see if there was any value in going further. My wife (the KEY) and I were blown away by what we saw after the test area was cleaned. WOW WOW. We added nearly the entire house to our work project and poor Mojave was here until after 7. He is a Rock Star!! Could not be happier with him or the process, but your vehicles are a disgrace. If you can't maintain your equipment, you can at least lay down a pad where the trucks park. Home office needs to get its "stuff" together to provide support to great technicians and what appears to be a good cleaning process. Our neighbors are asking how things went as they are looking for similar services. I highly recommend Mojave and the cleaning process, but you will need to park your shoddy vehicles in the street - or in the next neighborhood. Not sure your hoses are that long.
Very, very conflicted here - but for the multiple oil stains in our drive, this experience could have been a 10!!
Excellent service team!! Friendly, courteous. Treyvon and Darrel were excellent!!
Your technician Myrice T did a superb job, carpet and tile haven't looked better. We will be a repeat customer.
Jacob did an excellent job cleaning our carpets!
No soap and very friendly techs
Whether Zerorez is cleaning my carpets or my furniture, I know your employees will do an excellent job. I have used Zerorez for many years and will continue to use them.
Friendly guys and carpet looks great
We were hoping to get pet smells out of the carpet. We were warned it may not work and it did not. 3 days after the cleaning, when the smell still hadn't subsided, we ripped the carpet out.