Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84418 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 18, 2023 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Technician was very courteous and efficient. Very pleased with appointment and carpet cleaning experience.

Report a concern   September 18, 2023 — Rated 10 out of 10 by George Wegmann Zerorez Phoenix
What do you like about our products and services?

Carly was awesome. She was on time, very knowledgeable, super friendly and all around just a pleasure to chat with. Definitely recommend Zerorez

Report a concern   September 18, 2023 — Rated 10 out of 10 by Melissa Kohler Zerorez Phoenix
What do you like about our products and services?

Our tech Nathan was very knowledgeable and friendly. He shared some tips with us on keeping our carpets looking their best. He completed the job in a timely manner and would love to work with him again in the future.

Report a concern   September 18, 2023 — Rated 10 out of 10 by Carolyn Butler Zerorez Phoenix
What do you like about our products and services?

Great quality & reasonable prices!

Report a concern   September 18, 2023 — Rated 10 out of 10 by Sheryl Maffie Zerorez Phoenix
What do you like about our products and services?

My son bought a house that had previously been rented by tenants who abused the carpets and tile flooring. Knowing that Zerorez has built a reputation for cleaning without leaving a residue I decided to give them a call. Charles was extremely thorough and helpful as we discussed room dimensions and what I wanted done. He also reassured me that the process was safe for pets.

We scheduled the tile first. Frankie arrived on time and was very thorough as well double checking dimensions etc before beginning the work. Frankie was quick, professional, and did a fantastic job especially on the ugly discolored grout. I paid extra to have sealant applied. The tiles look wonderful. I can’t wait for my next scheduled appointment for Frankie to return and clean the carpets. I’m confident I will be just as pleased with the result.

Report a concern   September 18, 2023 — Rated 10 out of 10 by J.I. Zerorez Phoenix
What do you like about our products and services?

Great service!

Report a concern   September 17, 2023 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Carpets look and feel fresh!

Report a concern   September 17, 2023 — Rated 10 out of 10 by D.K. Zerorez Phoenix
What do you like about our products and services?

The rugs turned out amazing!

Report a concern   September 17, 2023 — Rated 10 out of 10 by H.K. Zerorez Phoenix
What do you like about our products and services?

Low chemicals, alkaline water, good job.

Report a concern   September 17, 2023 — Rated 7 out of 10 by S.A. Zerorez Phoenix
What could we do to improve?

Technician did not cover his shoes while cleaning carpets.

Report a concern   September 17, 2023 — Rated 10 out of 10 by Pepper Roady Zerorez Phoenix
What do you like about our products and services?

No crusty feeling on carpets. No smell. Technicians always professional and friendly. Bryan did our last job and couldn’t have been nicer. Did a great job. Thanks Bryan

Report a concern   September 17, 2023 — Rated 10 out of 10 by Chris Lindsay Zerorez Phoenix
What do you like about our products and services?

I like that the tech informed me on what my best options were and presented me with all my pricing options without surprising me

Report a concern   September 17, 2023 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, showed up right on time and did a great job!

Report a concern   September 17, 2023 — Rated 9 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Ruth who set up my appointment was kind & helpful. Jesse cleaned my carpet and was conscientious and efficient. A nice experience and my carpets look so much better.

Report a concern   September 17, 2023 — Rated 8 out of 10 by J.N. Zerorez Phoenix
What could we do to improve?

Well honestly I loved how wonderfully great my title looks!

The only thing I would suggest is to be more clear about is pricing in site.

When my husband requested “sealing of the tiles”. He walked into the other room came back to see the tiles were not sealed only the grout lines. Not cool. Especially since I had specifically had that conversation with the customer rep ahead of time. She said normally we can only do the grout but the guy will see when he gets there based on the material.

Since he said it was a composite not natural stone (obviously we are not flooring specialists) it could be sealed.

Anyway it made the price so very high.

That confusion cost us a lot more than what he thought he was getting.

I have shared your company info with at least 3 others because of the cleaning that is so beautiful but really that sealing info should be adjusted.

Looking forward to using you in the future!

My clients already have used your company 😎

Barb (realtor here in the valley)

Report a concern   September 17, 2023 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Great job, friendly person, carpet looks great

Report a concern   September 17, 2023 — Rated 10 out of 10 by Mark Solie Zerorez Phoenix
What do you like about our products and services?

The tech, Austin was courteous and thorough. He let us know he was on the way, and the took the time to explain what he was doing in each room and how long it would take. Carpets look great.

Report a concern   September 17, 2023 — Rated 10 out of 10 by Adria Haefs Zerorez Phoenix
What do you like about our products and services?

The technician was great! He was on time, very friendly & answered all my questions. I love using Zerorez.

Report a concern   September 17, 2023 — Rated 10 out of 10 by Holly Eslinger Zerorez Phoenix
What do you like about our products and services?

I like the staff and the product of Zerorez and will only use them for the carpet cleaning.

Holly Eslinger

Report a concern   September 16, 2023 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

I get the service done for my tiles every sept...The guys are always great and professional..Great work.

Report a concern   September 16, 2023 — Rated 10 out of 10 by Anthony Engelstad Zerorez Phoenix
What do you like about our products and services?

Excellent professional service great results!

Report a concern   September 16, 2023 — Rated 10 out of 10 by P.J. Zerorez Phoenix
What do you like about our products and services?

Very professional and knowledgeable. We’ve had the carpet and then then our tile cleaned and both times they did a fantastic job!
Cody did a great job and gave us some good advice for caring of our floors

Report a concern   September 16, 2023 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Love your service and the gentleman who did our cleaning was very good at explaining what was going to happen. He was very thorough with our job and his work was the best. We've used other cleaners and the first time Zerorez cleaned our carpets we knew they were our answer and we still know that's true. From the service to the people, Zerorez you're the best. Thanks again.

Report a concern   September 16, 2023 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

They came early and finished very fast and the carpets look great.

Report a concern   September 16, 2023 — Rated 0 out of 10 by C.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Guy who cleaned our couch did a terrible job. Actually made the couch look worse.

Report a concern   September 16, 2023 — Rated 10 out of 10 by Jordan Adkins Zerorez Phoenix
What do you like about our products and services?

You did a great job cleaning my place.

Report a concern   September 16, 2023 — Rated 10 out of 10 by Theresa Bess Zerorez Phoenix
What do you like about our products and services?

The clean, soft carpet!

Report a concern   September 16, 2023 — Rated 10 out of 10 by Janie Riddle Zerorez Phoenix
What do you like about our products and services?

Carpet always clean and soft. Not harsh

Report a concern   September 16, 2023 — Rated 10 out of 10 by John Lee Zerorez Phoenix
What do you like about our products and services?

He did a great job.

Report a concern   September 16, 2023 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

They are effective leaving the carpet soft.

MaryJane is phenomenal


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