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based on 84422 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet always clean and soft. Not harsh
He did a great job.
They are effective leaving the carpet soft.
MaryJane is phenomenal
We paid for the pet enzyme treatment in two problem rooms, but it still smells like pee. Not happy about that since that was the whole reason for getting our carpet cleaned. But they did a great job on our sofa.
Jeff engenders a feeling of safety and trust which is a valuable asset when inviting a stranger into your home.
Do a great job on the carpets and doesn’t take a long time from start to finish. Very professional.
Your service technician are very good, helpful and considerate.
The products clean great with no impact on the environment; I’m surprised some huge cleaning product manufacturer hasn’t bought you out and buried the product.
My wife swears by this because she’s sensitive to chemicals and your product has no negative physical impact.
Fast, efficient & on time.
The gentleman who came was prompt and polite. He explained everything to me regarding the cost. Very pleased with him and his work.
Excellent Customer service
Jeff is our Technician. He does an AWESOME JOB! OUR CERAMIC TILE LOOKS WONDERFUL!
Bryan was informative and helpful. We are very happy with his work.
It would be great if you could give your technicians a portable credit card charger. The kind like they have in restaurants. I was unaware that you did not take checks. If you told me on the phone I did not remember. Your link was down the day you came out here and so the tech could not put my credit card info in his phone link. Which I was not thrilled about. I don't give my credit card number out. I feel that is unsafe. So I had to call your office and it took 20 minutes for anyone who could run my credit card to come on the phone. Meanwhile the tech could not leave. Very inefficient way to do business. Give your technicians credit card charges so we can watch them swipe the card.
Easy scheduling, arrived in time, tile looks great!
Get job !
I like using ZeroRez because there is no soap residue and my carpet feels very nice and clean👍
The tile cleaning process was very effective and my tile looks awesome! Especially the grout!
The young man who cleaned my carpet & tile did an excellent job, even wiping up excess water on my floors. He was very informative, meticulous and polite. I believe his name was Justin, but I'm not sure! Anyway, I hope to get him again next time!
Our tech guy, I’m sorry, I think his name was Frank, was great. Very polite and did a good job. As far as the cleaning goes, so far so good. I haven’t vacuum yet to see if all the spots that could be lifted did come out. But over all very happy with the service.
Our tech was friendly, informative, answered my questions and was timely.
The rep was knowledgeable and did a good job cleaning the carpet
It is a clean and efficient process
The person who cleaned my carpets was excellent and made goid recommendations for better care between cleanings
Good communication, very personable and efficient employee, excellent carpet cleaning!
Took about 15 hours to dry out
I need to change my email address to Name removed Email address removed
Excellent product, carpets look like new. And excellent service!
Tech was very professional and did a fantastic job couldn’t be happier!
Prompt, professional technicians who were attentive to detail, explained process and answered questions.
Excellent technician - competent and friendly
Worker arrived and his equipment broke. Worker was here 3 hrs waiting for a part to continue to work. His own supervisor couldn’t give him an eta or update for customer.
The clean, soft carpet!