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based on 84400 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your tech was very good at communicating and did a great job. It was a lot for one man to do in an afternoon. Thankyou
No smells
Really good people
Knowledgeable
On time
Listeners
Get the job done right
Good quality, fair pricing, rep was fantastic!
They called and said could come earlier. Worked out great for me.
Cesar checked out what I wanted done. Made recommendations, got to work and
my carpet and grout look great.
Thanks zerorez.
Rob did an Excellent job! Thanks!
Easy to schedule, professional crew does a great job 👍
Seth and his partner, I think Joseph were great, fully explained and cleaned up when done!
Good customer care.
Eric was the best. Professional and personable
Good tec and good job
Eric was great!! The company not so much!
The technician was knowledgeable and did an excellent job
Knowledgeable techs and fragrance free.
Eric seemed knowledgeable about his craft and was quite personable.
I swear Carly was such an Angel. She took her time and taught me how to get my carpet from having any thing come back up. My carpets look new and they are 6 years old. I like that it is just water making your carpet soft and clean feeling. They protect the corners of your walls. I have used Zerorez for at least 6 years. Many of my family and friends are happy I told them about Zerorez. Thank you Carly and Zerorez
We had to call to get time frame for the service the day before. Carpet very very wet. Still drying.
No residue. Pleasant, professional staff, excellent quality of work!!
Should have warned me about buckling. My carpet looked like it had been stretched out everywhere.
I was told possibly too much water was used and that it would go back to the way it was. It did.
Great communication and results!
Just the best. Thank you!
A spot came back in bedroom. disaapointed it did.
Called us and had an earlier cancelation. Took it. He was a very nice young man. Did a great job.
You did an amazing job on our carpet!
serviceman was helpful and polite.
The carpets were still wet the next morning. The job was completed at 4 pm. When the tech arrived, he realized he had to empty the dirty water tank and left to do so. I think this added to his time to his schedule so he was rushed in the primary bedroom. There are stains that were not removed.
I have used ZEROREZ before and am always happy with the outcome and service.
The service tech was very nice however he was rushed due to the unplanned full tank.
Schyler arrived on time and did great 👍 job.
I was happy with the technician and his attention to detail.
The service and the way you clean carpets
Service was prompt and efficiently done. I was scheduled for the 12:00-2:00 PM slot but received a call asking if the technician could come earlier. That worked out very well for us!
On time, efficient and thorough. The technician was very professional.
The floors are still really bad in the bathrooms and around all cabinets.
My 3 bathrooms sre no different then when you came. They are also the least used. 1 is barely ever used. Definitely will not recommend the company..