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based on 84400 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet technician was very meticulous when inspecting the carpet, and provided options of service that were best for my needs. Extremely courtesy, cleaned up after work was completed. Carly was awesome and if I ever need the service again, I would request her.
Prompt, efficient service. Affordable
Technician was excellent. Not much flexibility considering I left furniture in the bedrooms which meant much less than 250 sq ft cleaned. Wanted area rug cleaned 9X12 estimate was $108!!!?? Bedroom was $43 ??? Probably won’t use them again.
The people were exceptionally professional
And did a great job
The person that did my cleaning was awesome, but there’s still an odor.
Ease of making an apppointment, emails reminding aboui upcoming appointments, tech calls beore arrivng, arrived within the time window, was mindfull of my home, pleasant, set right
to work & did a terrific job.
Our Tech arrived right when he said and began our carpet service. He was efficient & cleaned & protected our carpets. We are very happy with how our carpets look, clean & fresh.
Service was fast and carpet looks great.
Carly was amazing! She was friendly and professional. I complained about cat pee on my carpet and she literally got down on her hands and knees to find it, since it wasn't showing under black light. Talk about dedication! Carly deserves a raise!!
Carpeting dries much faster than other products. Your water is amazing at getting stains out of fabrics.
I often refer people to Zerorez.
I enjoyed working with the fellow. He had great ideas on how to Thoroughly clean the three rugs. I will definitely work with this company and their workers the next time I need my rugs cleaned.
Excellent staff! Prepared and efficient, very hard working. Gave an honest estimate and explained everything.
Very efficient and it appears very clean.
The technician was wonderful. Did a really nice job.
We are very happy with the entire job from start to finish. The process was explained and all questions we answered. Care was taken to ensure our safety, carpets were cleaned and look great. Austin, our technician, was very friendly and considerate. He cleaned up after he was done. Highly recommend.
Great experience from beginning to end. Alex is one fantastic tech. He knows what he is doing and explains every step he takes.
The overall product is great! I’ve been a customer of ZeroRez for 6 years. I love how the carpet feels and smells afterwards. There’s no chemical smell. Love it! The 2 guys that were here- Joshua and Alex were awesome too! As always great customer service! I really appreciated how they took their time to make sure every room looked great. Joshua also spent a lot of time with my husband and I talking about other areas of our house like the grout and how ZeroRez can help. We really appreciated everything! Thanks guys!
We are always happy with the job done and the service is wonderful
Great customer service, easy to use web site.
Xavier did a fantastic job. Even after scrubbing tile 4 six hours, he’s still smiling. You can’t teach that. Great job zerorez
Employees were very thorough and friendly. They explained the process very well before, during and after!
Flexible and thorough.
You do a great job, only carpet cleaner I trust
Zerorez has no hidden costs...pretty upfront transaction. The tech explained the process from start to finish, was friendly and professional and, did his work as he described. He had quite a task and I'd use them again!
We have used zerorez for at least six years…if not more!
The service we were provided this time far exceeding the great service we’ve had In the past!
Alex was so friendly, communicative and efficient! He spent quality time on the carpet, made sure we were on the same page about our cleaning needs and cares about his work! Our carpets look wonderful. The cost for carpet cleaning is good but I would pay for quality service over and over
You always do a great job and leave nothing behind.
You were able to get out a tough stain. Nice job!
Great Job!!!!
The process leaves my carpets clean and soft with no residue. And it dries quickly. I am very satisfied with Zerorez.
I really appreciate the professionalism! Your company's awesome!👍