Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85154 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 13, 2024 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Our technician, Jeff Klaus was great!! He did a great job and was flexible.

Report a concern   April 13, 2024 — Rated 10 out of 10 by J.C.P. Zerorez Phoenix
What do you like about our products and services?

Technician was really nice, helpful and professional. Did an excellent job!!!
Results were better than I expected. My first time with the company but definitely not my last!!

Report a concern   April 13, 2024 — Rated 10 out of 10 by M.B.N. Zerorez Phoenix
What do you like about our products and services?

They did a very nice job. The carpet dried nicely and it wasn't crunchy. They were very courteous and mopped up the water that spilled unto our flooring after steaming the carpets. I was extremely satisfied.

Report a concern   April 13, 2024 — Rated 10 out of 10 by E.K. Zerorez Phoenix
What do you like about our products and services?

Outstanding. Sofa looks new.

Report a concern   April 13, 2024 — Rated 10 out of 10 by C.O. Zerorez Phoenix
What do you like about our products and services?

The gentleman that came was very professional friendly and did a great job. My carpets never looked better!

Report a concern   April 13, 2024 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Always have had a great experience with Zerorez and love when my carpets are clean and not sticky!

Report a concern   April 13, 2024 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

My couches were completely dry when you left. I have never experienced that before. No chemicals are used and love that. The guys are amazing friendly and did a great job.

Report a concern   April 12, 2024 — Rated 10 out of 10 by Elaine Moeller Zerorez Phoenix
What do you like about our products and services?

The technician arrived at the time he was scheduled. We went over the areas to be cleaned and he didn’t add additional charges. He did a thorough job. My friends said my carpet looks brand new. He was polite and courteous. I couldn’t be more pleased.

Report a concern   April 12, 2024 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Excellent results. No harsh chemicals. Pleasant and polite employees. Careful in our home. Outstanding.

Report a concern   April 12, 2024 — Rated 10 out of 10 by Angela Miller Zerorez Phoenix
What do you like about our products and services?

Very friendly, competent and professional workers. Spent the necessary time to get my carpets looking almost brand new!

Report a concern   April 12, 2024 — Rated 10 out of 10 by James Duffy Zerorez Phoenix
What do you like about our products and services?

Our service was well done. The technicians were professional, efficient and on time.

Report a concern   April 12, 2024 — Rated 10 out of 10 by Bruce Havens Zerorez Phoenix
What do you like about our products and services?

Personnel are very friendly, curteous and professional. I am pleased with the results of having them clean our carpet.

Report a concern   April 12, 2024 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Rugs are cleaned with no residue, fast dry time and look great. Austin was courteous and timely.

Report a concern   April 12, 2024 — Rated 9 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

The carpet feels and look super clean

Report a concern   April 12, 2024 — Rated 0 out of 10 by S.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech was great and professional, but the carpet now has dark spots where there weren't any before! And some stains look darker, that were treated!

Report a concern   April 12, 2024 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

I like the zero smell when the technician is done and how clean the carpets are.

Report a concern   April 12, 2024 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

They got my carpet really clean!

Report a concern   April 12, 2024 — Rated 10 out of 10 by Karol Priester Zerorez Phoenix
What do you like about our products and services?

We are thankful for the personal referral to Zerorez by friends. First of all we were very impressed by our technician, Darius. He was courteous, respectful, knowledgeable, efficient and most of all a delightful and warm personality. As seniors, we have had to depend on various vendors and it's such a blessing to not only receive quality service (the carpets look great) but to have that service provided by someone like Darius is truly a win, win.

Thank you
Karol Priester

Report a concern   April 12, 2024 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Our rugs look great every time I have Zerorez clean them. The employees are very professional. I highly recommend them.

Report a concern   April 12, 2024 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

I was able to add more to the order when the tech got to the house. (2 bedrooms with carpet and another piece of carpet to be cleaned was my original request) but I decided to get the ceramic tile floors in the entire home cleaned because there was no furniture moved in yet. The kitchen tile was extremely dirty, but it cleaned up beautifully. The service man, Ryan, I think his name was, was a very nice fellow and worked really hard. I've also used Zerorez when I lived in MN. They always did a great job.

Report a concern   April 12, 2024 — Rated 10 out of 10 by Janet Oken Zerorez Phoenix
What do you like about our products and services?

This company has been nothing but professional prompt, and excellent service! I’ve use them many times with my real estate clients and just use them today for my grout and tile travertine floors. The floor is being 25 years old. I didn’t expect much but I was so pleasantly surprised. My tech, (I don’t know how but I forgot his name!) Was awesome. Thank you Zeroez!

Report a concern   April 12, 2024 — Rated 10 out of 10 by V.S. Zerorez Phoenix
What do you like about our products and services?

The person who was assigned to my home was extremely professional, polite, and thorough. He responded your company very well.

Report a concern   April 11, 2024 — Rated 9 out of 10 by C.O.G.G. Zerorez Phoenix
What do you like about our products and services?

I rhought they were knowledgable , courteous and professional.

Report a concern   April 11, 2024 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Great service and my chairs and carpet are beautiful!

Report a concern   April 11, 2024 — Rated 10 out of 10 by N.D. Zerorez Phoenix
What do you like about our products and services?

Cyril work ethics and great products.

Report a concern   April 11, 2024 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

Guys were very efficient and polite. Did the job quickly and were very informative.

Report a concern   April 11, 2024 — Rated 0 out of 10 by I.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your technician damaged my furniture when I called and spoke to Candance. She told me that someone was supposed to call me back named Steve from wood furnishings or something like that. I haven’t had any callback. She also wasnt that concerned when I told her my furniture got damaged. Almost everyday since Monday I have called to speak to her or someone hire up and I keep getting an excuse that they are to busy and will call me back later. I’m very disappointed and I will never use you guys again. I do want my furniture fixed so I do want a call back asap.

Report a concern   April 11, 2024 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Our tech was amazing

Report a concern   April 11, 2024 — Rated 10 out of 10 by Paula Beaulieu Zerorez Phoenix
What do you like about our products and services?

The great customer service and the thorough job the service reps do. I switched to Zero Res several years ago and would never switch back to your competitors.

Report a concern   April 11, 2024 — Rated 10 out of 10 by Carole Schroeder Zerorez Phoenix
What do you like about our products and services?

They do the job they are made fot


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