Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84400 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 18, 2024 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

Always use Zerorez! Carpets look and feel so great!

Report a concern   February 18, 2024 — Rated 10 out of 10 by Cory Conway Zerorez Phoenix
What do you like about our products and services?

If I could give the technician an 11 I would. He was was full great information and was very methodical about his approach to cleaning our carpets.

Report a concern   February 18, 2024 — Rated 10 out of 10 by Debbie McCammon Zerorez Phoenix
What do you like about our products and services?

This is the 2nd time we’ve used ZeroRez for carpet cleaning and will continue to do so as they do a fabulous job.
We can’t say enough about Alex who did the carpet cleaning yesterday.
Courteous, helpful in giving us tips on how to maintain the carpet until next cleaning and did a thorough job.
We are happy campers!

Report a concern   February 18, 2024 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Always gets the job done. And your techs are very nice and professional.

Report a concern   February 18, 2024 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

Service person was very professional and friendly.
Price was reasonable.

Report a concern   February 18, 2024 — Rated 10 out of 10 by Phillip LeRoy Zerorez Phoenix
What do you like about our products and services?

We have been utilizing Zerorez for the last 7 years for their carpet, furniture and tile cleaning services. Scheduling online is easy, there is plenty of follow up reminders to ensure your needs are met and the professional technicians, such as Luis are prompt, courteous, informative and professional.

Report a concern   February 18, 2024 — Rated 10 out of 10 by Patrick Susan MacInnis Zerorez Phoenix
What do you like about our products and services?

Very happy with the service we received. The technician was polite, kind, skilled to complete the cleaning of our carpet. My husband and I are pleased with job well done

Report a concern   February 18, 2024 — Rated 10 out of 10 by Kyle McKinney Zerorez Phoenix
What do you like about our products and services?

Nothing else cleans like your process. The carpet doesn’t resoil quickly like other types. ❤️

Report a concern   February 18, 2024 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Amazing service

Report a concern   February 18, 2024 — Rated 9 out of 10 by Brandi Brown Zerorez Phoenix
What do you like about our products and services?

I like that everything is chemical free.

Report a concern   February 18, 2024 — Rated 8 out of 10 by N.V. Zerorez Phoenix
What could we do to improve?

Brady was very attentive to our needs and listened to my concerns.. He did a good job doing my tile. I would recommend him .

Albeit, at the end of my clean his truck had some mechanical / water leaks.. :( ? Which he handled with his supervisor.
nvb

Report a concern   February 18, 2024 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

The chemicals you use

Report a concern   February 18, 2024 — Rated 10 out of 10 by J.O.N. Zerorez Phoenix
What do you like about our products and services?

Technician was very polite, professional and quick!

Report a concern   February 18, 2024 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Ryan, was very helpful and accommodating to doing a great job!

Report a concern   February 17, 2024 — Rated 9 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

Great job as always.

Report a concern   February 17, 2024 — Rated 0 out of 10 by P.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Carpets were still wet the next day. We had to rent 2 floor fans to dry out. This was the 2nd time using Zerorez with 100% totally different results. Very disappointing for this service. Will not be able to leave a positive review for this services

Report a concern   February 17, 2024 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Early and on time, notified me of arrival, efficient, and cleaned up

Report a concern   February 17, 2024 — Rated 9 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

work was well done and as expected when finished...only problem was that the timing was late...supposed to be between 11:00 and 1:00 and didn't arrive until 12:30...not a huge problem

Report a concern   February 17, 2024 — Rated 10 out of 10 by Lisa Randall Zerorez Phoenix
What do you like about our products and services?

My tech Paul was amazing. He was incredibly knowledgable about our 30+ year old carpet!

He was kind, professional and personable.

I hope every time I book…I get Paul!

Report a concern   February 17, 2024 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

excellent service and good prices

Report a concern   February 17, 2024 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

Austin the technician was very friendly and informative. Explained everything well and worked quickly and efficiently. Very pleased with the work.

Report a concern   February 17, 2024 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

quick and professional

Report a concern   February 17, 2024 — Rated 10 out of 10 by L.Y. Zerorez Phoenix
What do you like about our products and services?

Had a very sick cat that left nasty stains on.my carpet. Zerorez managed to get the stains out. Did a great job.

Report a concern   February 17, 2024 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Always the best customer service. The technician did an awesome job.

Report a concern   February 17, 2024 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

First name removed was very good at his job and communicated well throughout the process. He even managed to get out the stains.

Report a concern   February 17, 2024 — Rated 5 out of 10 by B.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I am mostly happy with my service. The technician was friendly and helpful. However I specifically asked questions about a room that my dog had peed in. He used the black light told me it just needed a treatment. Well now the room smells TERRIBLE, worse than it did before I had you out.

I am very disappointed that he didn’t recommend a treatment that would handle this.

Report a concern   February 17, 2024 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Efficient and affordable prices

Report a concern   February 17, 2024 — Rated 10 out of 10 by Patricia Petromilli Zerorez Phoenix
What do you like about our products and services?

Your service technicians were top notch! Courteous, professional, helpful.
My cousin was here from Seattle and was also impressed. They will use ZeroRez up their way, too!

Report a concern   February 17, 2024 — Rated 10 out of 10 by Denise Zadwarny Zerorez Phoenix
What do you like about our products and services?

You do great at carpet cleaning

Report a concern   February 17, 2024 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

no after smell !!


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