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based on 84423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Brian was such a great guy....friendly while still professional. The job he did on my carpet was unexpected. They were so bad and he had them looking like new (or as new as old carpet can look). I've already told several friends and strangers as well.
Friendly customer service and excellent results.
Great outcome, friendly service. The technician did a fabulous job!
Easy, quick, and the guy did a great job. So worth it, I will be calling again for the rest of the house.
Your technician was professional and on time. He was not pushy about additional services; he was informative and I did end up having an additional service performed. It was his professionalism that stood out.
Your process results in a much cleaner carpet. When we replace our carpet, we will use you exclusively.
Professional on time service. Your tech took the time to ask about our concerns and made sure we were totally satisfied before leaving. A job well done. We will certainly use your service in the future.
Great product, the tech was awesome, very friendly and helpful.
Fast, friendly service with no hidden fees. Our carpets dried fast with no "crunchy" residue you normally get from having your carpets cleaned.
Keith was a great help and went the extra mile. Explained the process clearly and answered all questions. Cleaning with empowered water works wonders!
On time, great recommendations, job completed efficiently, great services and looks great.
Keep notes on the houses you have already cleaned. I expected my house to be charged for the same number of rooms as last time with no hassle but when the technician arrived he had to re-measure one room he thought may be too big (it was not) then he was unsure if he could do my MB closet because it was separated from the MB by tile. We cleared that up with his manager. In the end I was charged the same but it was an unnecessary hassle.
I didn't feel the grout was cleaned very well and felt I could have done better myself.
the 2 guys were great & answered any questions I had. the carpet looks much better, thanks.
I like the ease of clean up and the no residue.
Fast service. Healthy for pets.
Price point could be lower.
No soap left on carpets - dry quickly
They WORK!!!! The service technician was wonderful, very thorough, helpful and did a GREAT job.
They dry right away, leave no unpleasant odor, very quick
We liked the clean, professional young men that came to our home. They were very nice, informed on their procedures, and helped my husband move the largest furniture pieces, tho we had moved all we were able. The carpet seems well cleaned and will, hopefully, stay that way. My husband is very pleased with the grout cleaning in our kitchen. We would recommend your firm, tho it is expensive, but worth it if it holds up over time, as much as is possible. Thanks for asking!
Always the tech is very informative and explains the steps as they go. Very clean and does a very good job at affordable prices. When my wife walked in she immediately noticed the cleaner tile and the fresh smell of Zerorez!
Nice job
Rugs came out beautiful. One area still seemed soiled after technician was finished. He then went back and did his best to clean it again. It was just a particularly soiled area. It came out better and I was pleased with the whole job.
There was no chemical odor and I could not believe how clean our tile/grout was when he was done. The technician was up front with me regarding a small stain in our bedroom. He said he was not sure he could get it out - I appreciated the up front notification.
Brain clearly explained the pricing.
Scheduling was perfect. The tech arrived at the time you said he would. He did his job well.
Setting the appointment was very thorough. I was told when the service tech would call and they did. The tech showed up when he said he would, he explained everything he was doing and did an excellent job for the price quoted.
LOVE! LOVE! LOVE! Zerorez!!! My home feels so much cleaner and the carpets look soooooo amazing after they've been to my home!
Shawnee
Mesa, AZ
the service was perfect, Luis was wonderful explained everything and informative.
We were extremely impressed with the way your product cleaned. It was very impressive!! but more impressive was Trey Rodgers the technician. He was unbelievable, he was driven to make sure we were happy with zerorez. He cleaned our carpet like it was his own home. If Trey is an example of the type of people you have working for zerorez then you have hit a grand slam!! I will come back and recommend zerorez and Trey to everyone I know. Thank you to Trey and zerorez!