Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84423 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 4, 2014 — Rated 5 out of 10 by J.P.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

A couple of areas still have noticeable spots.

Report a concern   November 3, 2014 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Your staff is great! I love the"magic water" and have used it for years all over my house.

Report a concern   November 3, 2014 — Rated 10 out of 10 by Kathy Karrasch Zerorez Phoenix
What do you like about our products and services?

Absolutely everything I heard on the country station I listen to is correct. My technician was very presentable and professional. I received a call indicating he was on his way and an ETA was given. There was no extra "hard sell". I actually added extra areas to be cleaned. My tech explained the process to clean my tile floors and my area rug. The fees charged were very reasonable.
I couldn't be more pleased with the whole experience.
Thank you!
Katherine Karrasch
Mesa, AZ

Report a concern   November 3, 2014 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

No residue

Report a concern   November 3, 2014 — Rated 10 out of 10 by V.S. Zerorez Phoenix
What do you like about our products and services?

the end product is that our rugs do not have the crunchy, sort of "oily" feel and attraction of dirt as they do when cleaned by conventional means.

Report a concern   November 3, 2014 — Rated 10 out of 10 by Susan Vaillancourt Zerorez Phoenix
What do you like about our products and services?

The technician did a great job ! Carpets are good as new .

Report a concern   November 3, 2014 — Rated 9 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

they clean well and technician was very professional.

Report a concern   November 3, 2014 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Andrew was great. Explained everything very well, offered me options without any pressure to purchase or making me feel like I should have paid for more. The carpet looks great and I love how it feels to walk on now.

Report a concern   November 3, 2014 — Rated 10 out of 10 by Ellen Holmes Zerorez Phoenix
What do you like about our products and services?

Infomative on the phone and in person. WEre right on time and the job was well done. The two people who were here are very polite and performed well.

Report a concern   November 3, 2014 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Fast and efficient and well done.

Report a concern   November 2, 2014 — Rated 7 out of 10 by S.S. Zerorez Phoenix
What could we do to improve?

I was not told while scheduling the appointment my closet would be included with the master bed room. Had I known I would have had everything off the floor. Also, The carpet feels a bit crunchy in some areas like maybe the area didn't get rinsed well or something.

Report a concern   November 2, 2014 — Rated 10 out of 10 by Lisa Cruickshank Zerorez Phoenix
What do you like about our products and services?

Our carpets look great! We like that there are no chemicals in your cleaning products. Tyrone Winston did an awesome job; he was very thorough, friendly and professional!!! Thank you Zerorez!

Report a concern   November 2, 2014 — Rated 5 out of 10 by M.Y. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Some areas of carpet dried A little crunchy. It may have been residue left over from other carpet cleaners in the past but I was under the impression that It would be removed. I was not completely disappointed with appearance of the carpet but just expected better results.

Report a concern   November 2, 2014 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

My carpet and couches have never looked cleaner. I have no idea what you use or how you do it but I have used two other companies and have never had the results look like this.

Report a concern   November 2, 2014 — Rated 10 out of 10 by R.V. Zerorez Phoenix
What do you like about our products and services?

The tile cleaning came out great. The tech was professional, through and a pleasure to work with. Nice job.

Report a concern   November 2, 2014 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

I like how fast it took. The friendliness of the technician was great too. The service was all around good.

Report a concern   November 2, 2014 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Fast, efficient and the rugs and tile are like new!!

Report a concern   November 2, 2014 — Rated 10 out of 10 by J.J.G. Zerorez Phoenix
What do you like about our products and services?

Products and service was awesome

Report a concern   November 2, 2014 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Great job

Report a concern   November 2, 2014 — Rated 9 out of 10 by Kristina Mahan Zerorez Phoenix
What do you like about our products and services?

The 2 techs that came and did the floors were really nice. They told me what was gonna happen how long it was gonna be to do my tile and grout. I asked if I should seal the grout after and they said they could do that for me, since I don't have much time I took the offer. The loved the way it made the living room smell. Even the next morning....it smells clean! It has that "new car smell". It smells like a new house and floors look great, and with 2 kids and a dog that's saying something!

Report a concern   November 2, 2014 — Rated 0 out of 10 by G.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your company could not give me a real price, your tech said my place smells of pee from my dog. My dog is not use my house as a bathroom!!! I smell the floor before and had other people in my home and never complain of this smell. Your tech told me he was coming from a home that had a lot of pee and said mine smelled the same. He was trying to raise the price on all the time. first you gave a price of $143.00, I was ok with that then you gave me a price $263.00 for the pet treatment that I did not need. I will not come back to you and or recommend you to any!!!!! Pisss offff you loosers!!!!!!!!!! scamer im soo tick on how I treated!! Sticking wit SANELY STEAMER FOR LIFE YOU JERKS!!!!!!!!!!!!

Report a concern   November 2, 2014 — Rated 10 out of 10 by R.J. Zerorez Phoenix
What do you like about our products and services?

The carpets look like new after cleaning,

The technician is friendly and does a great job.

Report a concern   November 2, 2014 — Rated 10 out of 10 by E.S.H. Zerorez Phoenix
What do you like about our products and services?

Prompt, courtious, service and clean carpets.

Report a concern   November 2, 2014 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

You took a seemingly destroyed carpet and returned it to nearly new appearance. Simply amazing!

Report a concern   November 2, 2014 — Rated 10 out of 10 by Jennifer Corder Zerorez Phoenix
What do you like about our products and services?

Great! Loved it!

Report a concern   November 2, 2014 — Rated 10 out of 10 by Maryanne Moore Zerorez Phoenix
What do you like about our products and services?

I love the brand new look and feel of my carpeting. Thank you!!

Report a concern   November 1, 2014 — Rated 8 out of 10 by Y.D. Zerorez Phoenix
What could we do to improve?

The affordability of the extra services.. like stain removal or protective spray.

Report a concern   November 1, 2014 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Its quick, efficient, and drys fairly quickly. This is the second time I've had the service and both techs have been very courteous and helpful.

Report a concern   November 1, 2014 — Rated 10 out of 10 by Edward & Edyta Grimm Zerorez Phoenix
What do you like about our products and services?

First of all I believe your company is the most professinial company I have ever had the pleasure of doing business with. I have had other companies out to clean our carpets, but after your servIce the carpet looks brand new. The tech you guys sent out was very polite and professional. I have already told my entire family and quite a few of my friends about your service. Your company will be the only company that I will allow in my home to clean the carpets. Thank you very much

Report a concern   November 1, 2014 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Everything


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