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based on 84423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was great and very friendly, and normally we are very pleased with Zerorez, however this time the results were par at best.
Very clean product. No crunchy residue. Very knowledgeable technician.
Exceptionally friendly technician and great cleaning.
The commitment from the company for the customer. Also your tech was very professional & hard working.
The technicians care about your floor/walls and put booties on and corner protectors.
Your rep Zack was wonderful and accommodating! I love that you don't use chemicals.
carpets soft,and smell clean
Troy was awesome, explained everything & was very helpful with questions I had. I am extremely happy with the results. Thank you
I like the way you stand behind your products I like the way the carpet feels with no chemicals. I I am very happy with your work.
your quick action
Tech was very friendly & explained everything before & while he was doing the work.
Took pet stains out
Arrived even before my appointment time! My serviceman was very professional and thoroughly explained his work before starting and allowed me the time to assess his work before he asked for payment. He was very kind and did a wonderful job.
Good job
Andreas was very courteous and professional. The carpets look clean and fresh. The odors are gone. We're very pleased.
Your cleaning is by far the best of any carpet cleaners your employees are friendly and very professional and your prices are reasonable
Tyrone was fabulous! Polite and professional!
Products are not harsh and time was spent doing the job until the customer is happy.
Tyrone was very good!
Fast service. Can't believe how clean you got my carpet!
Zerorez has cleaned our carpet 3 times and tile once. With previous carpet cleaning services, the carpet appeared dull and dirty a few days after cleaning. With Zerorez carpet does not appear to have residue on it. Last year I purchased the mop and water and that's all I use now. My husband discovered a couple of days ago that there is no streaking when he used it on the checkerboard tiled floor in his garage!
As for the tile cleaning we had done a couple of years ago, I was amazed by the way it looked when it was cleaned. We have the old style tile with the wide grout lines and it looked almost new after it was cleaned. I don't remember the tech's name who cleaned it but he said something to the effect that he was not able to get it as clean as he would have liked. I was shocked because it looked practically new to me!
I have referred Zerorez to friends. When I do so in the future, I will recommend they ask for Troy. Troy did not rush through the job. I saw that he went over the soiled traffic areas more than once. He also explained things about the carpet such as pooling that I had never heard of. Took the time to chat with us and that meant a lot to me.
Good job!
very clean
The first time I had your company clean my tile I was so impressed. It was squeaky clean. That was the first thing I noticed this time, it was not squeaky clean this time. Later I noticed areas that looked dull. I got down and felt the area and it was dull and sticky. I cleaned that area with a damp cloth and it was better. I just don't think it was cleaned well.
The clean grout in our tile makes it look like a whole new floor! Love it!
Very professional job done. Made carpets look like new, smell fresh and clean
The closet in the master was not cleaned, was disappointed when I walked back myself after the technician left.
Your service representative was top notch and the service itself was outstanding.
The cleaning process used seems very effective.
chemical free, friendly service and carpet usually dries very quickly and is soft (not crunchy) afterwards!
I like the fact that you use no harmful chemicals, and that no residue is left when you are finished that might attract dirt.

Good cleaning results. Professional employees. Easy to do business with.