Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84423 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 8, 2014 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Sense of humor, reliability, professionalism, and they did a good job.

Report a concern   November 8, 2014 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Your services are non-chemical

Report a concern   November 8, 2014 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Very professional, nice job

Report a concern   November 8, 2014 — Rated 10 out of 10 by Marcia Chrispen Zerorez Phoenix
What do you like about our products and services?

The attention and care to detail by your tech, Trey. He was very professional and friendly. Our carpets look amazing. Answered all my questions. Thank you!!!

Report a concern   November 8, 2014 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

carpets dry fast, feel soft, look great, stay clean longer.

Report a concern   November 8, 2014 — Rated 9 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

fast friendly and did a good job

Report a concern   November 7, 2014 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

I liked the fact that you do not use soap & chemicals. The 2 young men who were here were very accommadating and asked and listened to what I had to say and wanted.

Report a concern   November 7, 2014 — Rated 10 out of 10 by Janet Amaral Zerorez Phoenix
What do you like about our products and services?

Protected the corners with bumpers and carpets dried quickly.

Report a concern   November 7, 2014 — Rated 3 out of 10 by L.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The price WAS Too high. The tech did an excellent job but I felt like I was "nickel and dimed". $5 for each step is alot, plus I was charged more for having one double step. Come on.

Report a concern   November 7, 2014 — Rated 10 out of 10 by Julia Tobias Zerorez Phoenix
What do you like about our products and services?

Technician was prompt and very professional.
He explained the process and charges. He also
Did a wonderful job. Our carpet and tile looks
Amazing!

Report a concern   November 7, 2014 — Rated 10 out of 10 by Thomas and Janice Wheeler Zerorez Phoenix
What do you like about our products and services?

Carpets always come out clean and stay clean longer then any other carpet cleaning company or self carpet cleaning product we have used. The carpet is also soft and not crunchy like other company and products.

Report a concern   November 7, 2014 — Rated 10 out of 10 by Gary Gibson Zerorez Phoenix
What do you like about our products and services?

fast and you were efficient

Report a concern   November 7, 2014 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Friendly people both in the office & in the field. Tile & carpet cleaning results were fabulous.

Report a concern   November 7, 2014 — Rated 7 out of 10 by E.B. Zerorez Phoenix
What could we do to improve?

I had my floor tile & grout cleaned. Brian was very friendly and explained what he was doing. However, he kept saying that when the grout dried completely (up to 3 days, it would all be the same color. This is not the case, as some areas are definitely darker than others. The suction process also left pits in the tile in several places. I think it was where there was filler in the tile.

Report a concern   November 7, 2014 — Rated 10 out of 10 by Carolyn Hedrick Zerorez Phoenix
What do you like about our products and services?

Carpet tends to stay looking good a lot longer.

Report a concern   November 7, 2014 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

He was friendly and fast.

Report a concern   November 7, 2014 — Rated 9 out of 10 by L.P.S.K.P. Zerorez Phoenix
What do you like about our products and services?

No chemicals, and the workers are always very polite, conscientious and accommodating.

Report a concern   November 7, 2014 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Your employees were all very friendly and the gentleman who completed the service was very thorough as well as courteous.

Report a concern   November 7, 2014 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

The person performing the services did an excellent job. His name was Luis and he was extremely careful, hardworking, professional, receptive and courteous.

Report a concern   November 7, 2014 — Rated 7 out of 10 by D.L. Zerorez Phoenix
What could we do to improve?

I seldom recommend things to my friend and acquaintance.

Report a concern   November 7, 2014 — Rated 10 out of 10 by T.N. Zerorez Phoenix
What do you like about our products and services?

On time, and did a great job!

Report a concern   November 7, 2014 — Rated 9 out of 10 by A.M.D. Zerorez Phoenix
What do you like about our products and services?

No soap is used

Report a concern   November 6, 2014 — Rated 0 out of 10 by Y.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You want us to recommend friends and business associates, but we get nothing in return for do that. Want is our incentive to recommend people?

Report a concern   November 6, 2014 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Stains removed and they didn't return when carpet dried. Carpet was not water logged. Short dry time. Personable tech. Citrus treatment. Brought deep dirt and hair to the surface. Carpets look new. All in all I liked everything about your company and service. The method you use to clean carpets is nothing short of amazing. Thank you so very much

Report a concern   November 6, 2014 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Appreciate Casey and Jonathan were willing to clean the carpets with no reservation.

Report a concern   November 6, 2014 — Rated 10 out of 10 by Elizabeth Byrd Zerorez Phoenix
What do you like about our products and services?

My carpets look brand new!

Report a concern   November 6, 2014 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule service and job was done quickly but thoroughly

Report a concern   November 6, 2014 — Rated 10 out of 10 by C.A.E.H. Zerorez Phoenix
What do you like about our products and services?

High quality and reasonable prices.

Report a concern   November 6, 2014 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

No soaps or chemicals. Technician was very good and thorough.

Report a concern   November 6, 2014 — Rated 10 out of 10 by Alex Fielding Zerorez Phoenix
What do you like about our products and services?

Very professional and efficient workers


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