Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86599 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 26, 2015 — Rated 5 out of 10 by K.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There were still some areas that did not come out as clean as I had hoped. I thought that Zerorez was new and better. Maybe my expectations were to high. The service tech was very nice and very polite

Report a concern   April 26, 2015 — Rated 8 out of 10 by Z.M. Zerorez Phoenix
What could we do to improve?

After cleaning, the house smelled very bad for over 24hours. The carpets looks great, however the smell
Made it very hard to be in the house.

Report a concern   April 26, 2015 — Rated 10 out of 10 by R.Z. Zerorez Phoenix
What do you like about our products and services?

No stinky chemical residue

Report a concern   April 26, 2015 — Rated 10 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

Technician was awesome.

Report a concern   April 26, 2015 — Rated 10 out of 10 by M.D.Y. Zerorez Phoenix
What do you like about our products and services?

Nontoxic, fast service, on time, fast drying, friendly staff

Report a concern   April 26, 2015 — Rated 8 out of 10 by A.M. Zerorez Phoenix
What could we do to improve?

Lower the price. The service was excellent

Report a concern   April 26, 2015 — Rated 1 out of 10 by J.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Didn't clea n what I wanted cleaned

Report a concern   April 26, 2015 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Fair price combined with quality work.

Report a concern   April 26, 2015 — Rated 10 out of 10 by C.Z. Zerorez Phoenix
What do you like about our products and services?

on time, great job

Report a concern   April 26, 2015 — Rated 4 out of 10 by J.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I think you are too expensive. Other services I have had do not charge extra to treat specifically stained areas. i have never before been charged a 14 environmental fee. Your service man was a nice youg earnest working young man.

Report a concern   April 26, 2015 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

they are soap free

Report a concern   April 26, 2015 — Rated 10 out of 10 by B.O.C. Zerorez Phoenix
What do you like about our products and services?

Your fair pricing, extremely competent friendly technicians. My Carpet looks beautiful.
White carpet is always a challenge.

Report a concern   April 26, 2015 — Rated 10 out of 10 by Kristi Hanosh Zerorez Phoenix
What do you like about our products and services?

The technician was very professional and friendly. He did a great job and my carpets/tile looks amazing! I will definitely use Zerorez again!

Report a concern   April 26, 2015 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Service was excellent, on time and pleasant.

Report a concern   April 26, 2015 — Rated 10 out of 10 by V.A. Zerorez Phoenix
What do you like about our products and services?

Did a good job. The carpet looks almost brand new. The tech was courteouus.
Third time I have had them.

Report a concern   April 26, 2015 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   April 25, 2015 — Rated 9 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

courteous technician and good carpet cleaning job

Report a concern   April 25, 2015 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

I love Zerorez and recommend you all the time. My carpet was really dirty this time and he did a good job considering. Thanks, First name removed

Report a concern   April 25, 2015 — Rated 10 out of 10 by E.E.V.E. Zerorez Phoenix
What do you like about our products and services?

It's good.

Report a concern   April 25, 2015 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Our technician was the absolute best. Roy explained everything about the special water and left our carpet and rug immaculate.

Report a concern   April 25, 2015 — Rated 10 out of 10 by Jessica Leadingham Zerorez Phoenix
What do you like about our products and services?

Very quick but very clean!

Report a concern   April 25, 2015 — Rated 10 out of 10 by Vicki Boley Zerorez Phoenix
What do you like about our products and services?

Not only do my carpets and tile look amazing, but Cody was extremely professional and efficient in doing the cleaning. I am way more than just pleased. Thank you for the wonderful service. I will recommend you to everyone who need cleaning done. My home feels truly clean now.

Report a concern   April 25, 2015 — Rated 10 out of 10 by C.V. Zerorez Phoenix
What do you like about our products and services?

Technician was very friendly,polite, and informative. He also did a fantastic job.

Report a concern   April 25, 2015 — Rated 10 out of 10 by L.P.M. Zerorez Phoenix
What do you like about our products and services?

Your customer service was beyond my expectations very courteous very knowledgeable. Your prompt phone calls reminding me of the appointment, your service staff was on time with a call did a tremendous job I certainly would tell people have told people about your company and I will continue to use your service. Thank you

Report a concern   April 25, 2015 — Rated 10 out of 10 by Lorraine McClure Zerorez Phoenix
What do you like about our products and services?

the clean product and professional process

Report a concern   April 25, 2015 — Rated 1 out of 10 by C.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician had a an attitude and we have two year old carpet and he still didn't get wear patterns out even though your ad says it is possible. The cleaning also left a wet shoe odor in my 8 year old daughters room. That has never happened before either. I love the idea of zerorez but really wish the technician had more experience. I was very disappointed and it was the most expensive carpet cleaning I have had done yet.

Report a concern   April 25, 2015 — Rated 10 out of 10 by H.F. Zerorez Phoenix
What do you like about our products and services?

Service man courtesy.... But hate the on hold silly voice messages

Report a concern   April 25, 2015 — Rated 7 out of 10 by D.D. Zerorez Phoenix
What could we do to improve?

It's not you, it's me; I don't know a lot of people to whom I could recommend your services. There's not really anything you could do to improve except maybe invent a way to restore the stain proofing of the rug.

Report a concern   April 25, 2015 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

People are very friendly, while making the appointment and the technicians. Quality product.

Report a concern   April 25, 2015 — Rated 10 out of 10 by Regina Arthur Zerorez Phoenix
What do you like about our products and services?

Empower Water for cleaning its the best. Makes any job easier


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