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based on 86599 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
After cleaning, the house smelled very bad for over 24hours. The carpets looks great, however the smell
Made it very hard to be in the house.
No stinky chemical residue
Technician was awesome.
Nontoxic, fast service, on time, fast drying, friendly staff
Lower the price. The service was excellent
Didn't clea n what I wanted cleaned
Fair price combined with quality work.
on time, great job
I think you are too expensive. Other services I have had do not charge extra to treat specifically stained areas. i have never before been charged a 14 environmental fee. Your service man was a nice youg earnest working young man.
they are soap free
Your fair pricing, extremely competent friendly technicians. My Carpet looks beautiful.
White carpet is always a challenge.
The technician was very professional and friendly. He did a great job and my carpets/tile looks amazing! I will definitely use Zerorez again!
Service was excellent, on time and pleasant.
Did a good job. The carpet looks almost brand new. The tech was courteouus.
Third time I have had them.
Everything
courteous technician and good carpet cleaning job
I love Zerorez and recommend you all the time. My carpet was really dirty this time and he did a good job considering. Thanks, First name removed
It's good.
Our technician was the absolute best. Roy explained everything about the special water and left our carpet and rug immaculate.
Very quick but very clean!
Not only do my carpets and tile look amazing, but Cody was extremely professional and efficient in doing the cleaning. I am way more than just pleased. Thank you for the wonderful service. I will recommend you to everyone who need cleaning done. My home feels truly clean now.
Technician was very friendly,polite, and informative. He also did a fantastic job.
Your customer service was beyond my expectations very courteous very knowledgeable. Your prompt phone calls reminding me of the appointment, your service staff was on time with a call did a tremendous job I certainly would tell people have told people about your company and I will continue to use your service. Thank you
the clean product and professional process
The technician had a an attitude and we have two year old carpet and he still didn't get wear patterns out even though your ad says it is possible. The cleaning also left a wet shoe odor in my 8 year old daughters room. That has never happened before either. I love the idea of zerorez but really wish the technician had more experience. I was very disappointed and it was the most expensive carpet cleaning I have had done yet.
Service man courtesy.... But hate the on hold silly voice messages
It's not you, it's me; I don't know a lot of people to whom I could recommend your services. There's not really anything you could do to improve except maybe invent a way to restore the stain proofing of the rug.
People are very friendly, while making the appointment and the technicians. Quality product.
Empower Water for cleaning its the best. Makes any job easier

There were still some areas that did not come out as clean as I had hoped. I thought that Zerorez was new and better. Maybe my expectations were to high. The service tech was very nice and very polite