- Phone: (480) 507-2419
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based on 86599 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They did a great Job thank you
Very professional. They never try to up sell products within there being a valid reason for them. They never leave the job unless I am completely satisfied!!
There was a stiffness to the carpet after it dried
The process of cleaning was explained, the technician was friendly and clear about the estimate. The carpets were cleaned quickly and thoroughly.
i like the way they take there time to make shore its done properly
Well I heard good things about this place and with my situation I had to have them come back out to do a another clean bc stains were not gone but it was great bc they come out for free if you aren't completely satisfied with services I'd go with them again!
overpriced
false ad about the total price
terrible service
did not clean area requested
operator uninformed or didn't care
you tell me what you are going to do to make things right. It's your business.
Very nice and polite technician was sent out. They were very honest and up front with what the outcome would most likely be and gave us options before the actual cleaning started. I would definitely recommend in the future to family and friends.
Great product and even better people.
Kevin showed us before and after swatches and they were astounding!
Very quick and amazing clean love it!
Our carpet and tile looked great when it was done. Staff was very helpful and friendly.
Overall I was pleased with your service. We were in a desperate situation due to an issue we were having at our house and HAD to get our carpets cleaned. Because of the cost I probably won't be able to have you service our house again.
Our attendant was on time, friendly and helpful. He accommodated my moving the furniture around on sliders so that more of the carpet could be cleaned. There was no smell of chemicals either!
Staff great and carpets look great
See my previous input
Excellent service, professional and polite. Always makes floors in our multiple rental homes look exceptional.
On time and the carpets dried quickly. The Technician Troy was exceptional. He explained the process and then went about the work quickly. My time is important to me and I appreciate people being on time and working effectively.
Your products are clean, pet friendly and reasonable in price. Your technician Matt was helpful and very friendly.
Carpet stil smells like dog urine. Maybe soak the carpet longer with the cleansers to get rid of the smell down in the padding.
Fast. Shaun was awesome!
The gentleman that took care of us was really friendly and professional, and very efficient! They did our whole house in under 2 hours. Before having Zerorez come in, I was concerned I would need to replace the carpets. After, they look practically brand new! I couldn't be happier!
Brian was on time, introduce himself,very courteous , professional, asked what I needed done after I told him he explained what needed to be done and cost. After he was done it looked like a new carpet.The product he used worked on the stains After he was done he let me see the carpets and asked if I had any question . I have used other companies I really enjoyed working with Brian he is a hard worker.
The employees represent your company well and have always done a good job of cleaning.
Your Staff member was professional and very respectfull to the visitors. He also show prided in his work and ensured it was above standers.
First and foremost, the customer service level of Travis Nielson was amazing. He made appropriate recommendations for my carpet and didn't push when I said... not at this time. My carpets look amazing, thank you Travis.
I do need a recommendation for a carpet repair company, if you have one you have used and does an amazing "zerorez" job...I'd appreciate the contact information.
Name removed
The professionalism of the technicians, the walk through explanation of what they will do / did.
I love my clean carpets! All the old dirt and soap film is gone. The technicans worked hard and were extremely courteous, answered all my questions, were on-time and left in a timely manner. The agent who took my request was very informative, explained in detail all that was necessary and was very courteous.
Did a great job getting carpet clean it was very bad
They are chemical free and they work.