- Phone: (480) 507-2419
- Visit Website
based on 84423 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Keith was friendly and informative did a great job, dried fast and no residue, thanks again
Zerorez!
I like the total that Zerorez and in particular, your Arizona company, has toward customer satisfaction.
I liked that you don't use chemicals.
Fantastic service and great quality
Our service guy was a really nice guy. The house looks great!!
Technician was very experienced, efficient and knowledgable. The product works well.
Courteous service rep and good job.
the technician was very nice and friendly. It was comfortable to have him in my home.the carpet came out cleaner than I expected. If I am so happy with the job that was completed at my property.
did a fantastic job on 21 year old carpet. very impressed overall and will use again
Zerorez was great, the before and after was truly amazing, I'm so please with the job they did. Our technician, Dillon was superb!!! Thank you, I will be recommending your services to as many people as I can!
Albert my technician, did a great job of cleaning my couch. Very thorough !
The whole experience
I would recomend zerorez to my firends and family. Also, I would like to give a 10 to myTechnician Tyrone Winston. He knew what he was doing and
made sure that I was happy with the service. My husband was very impressed, also.
The service tech was great - on time - even arrived early - good personality - explained the process but I felt like it was a little rushed - not saying he wasn't thorough but I wish he had taken a little more time in each room - he was in and out - I had heard the rave reviews on KFYI - perhaps my expectations were too high? Carpet had a little bit of a funny texture when it dried...I will vacuum again tonight and Im sure that will make it feel better to walk on....
Codie was exceptionally meticulous at explaining the products and services for ZeroRez. We started out with only cleaning carpets in 3 rooms and woundup also doing all the tiles and furniture Based on the quality of work and his personality.
we have had many other companies perform this service but Codie and ZeroRez exceeded all of out expectations
Albert was professional, polite and a did an excellent job.
I liked the idea that you do not use harsh chemicals as well.
Thanks
The floor was beautiful when finished, and the tech was very friendly and personable.
I bought the cleaning spray, and love it.
My only disappointment was the large discrepancy in the quote we got over the phone and the actual cost of the job. I understand complete accuracy over the phone is difficult to achieve, but the actual bill was I believe double what we were expecting. We have been put in a difficult situation as we do not own the home or pay the cleaning bill, and are quite uncomfortable presenting this bill to the people who do pay for the cleaning.
Love the service and the outcome. Wish we had a little more control of the time window. It is difficult to reserve an entire day until just 2 days before. It would be nice to schedule the time ahead and know that it will work out. I called a month ahead of time and still did not end up with a window that worked well for me.
I understand my carpet is old, yet your process was able to get it clean in a streaky kind of way. So my path way is streaky clean.
The product cleans better than any I have every seen. The technician did everything he could to make sure that I was happy.
I had hoped to get all the tracked dirt out. Its as clean as when I have had the regular cleaning done. Time will tell with the re-soiling issue said to occur due to residual soap in the carpets. It smelled as if I had it cleaned by the other cleaners. Perhaps this is residual soap? I may do another cleaning with your company just to see but I don't want to pay $186! I think your 3 room special of $129 is more in line with the value I received. I won't need to do the guest room again for awhile since is gets very little use.
I do appreciate the time Keith spent on cleaning the carpets.
No chemicals, clean and dries fast
Two hour window, technician arrived about 10 minutes prior to the initial window, service and product was excellent.
was here on time
very courteous
went right to work worked till the job was done
did a very good job
did what he said he was going to do
I liked that there are no chemicals being put into the carpet that we walk on. Especially for our children who play on the carpet daily.
good job cleaning the carpets; arrived when scheduled
Carpet always looks clean, never any hassles dealing with Zerorez, and there is never any pressure to buy extra services.
Very reliable. You do a good job. Your employees are very professional.
You did a great job