Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86599 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 11, 2015 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

It was quick, worked great
Report a concern   July 11, 2015 — Rated 8 out of 10 by T.A.A.K. Zerorez Phoenix
What could we do to improve?

We need more time to evaluate longer term effectiveness of cleaning.
Report a concern   July 11, 2015 — Rated 10 out of 10 by Q.J. Zerorez Phoenix
What do you like about our products and services?

used for a second time great job hard worker great guy did the best possible job
Report a concern   July 11, 2015 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Awesome!!!
Report a concern   July 11, 2015 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Products seem great. Tile came out wonderful. I had some bad carpet stains that right after u did them they looked great. Now 2 days later they appear to b getting darker. The guys that came were great. The initial calls that I made to first set up the estimate for cost then the call back to dry up the cleaning were a bit frustrating Not sure if they were new employees or what. Thx for your quick turn around and thourough job
Report a concern   July 11, 2015 — Rated 8 out of 10 by T.M. Zerorez Phoenix
What could we do to improve?

The Tech that came out was very polite and worked well with me to get my carpets cleaned. There were some areas that did not get as clean as I would have preferred but the overall outcome of the carpet cleaning was good.
Report a concern   July 11, 2015 — Rated 7 out of 10 by M.A.B. Zerorez Phoenix
What could we do to improve?

Would you e-mail me an invoice.I need one for my records.
Report a concern   July 11, 2015 — Rated 7 out of 10 by R.A. Zerorez Phoenix
What could we do to improve?

The carpet felt starchy after it was cleaned. I'm not sure why but I don't like the feeling of it on my bare feet
Report a concern   July 11, 2015 — Rated 10 out of 10 by June Whisel Zerorez Phoenix
What do you like about our products and services?

This company does everything possible to accommodate the owner's wishes for their appointment time.
Report a concern   July 11, 2015 — Rated 10 out of 10 by Tiffany Begley Zerorez Phoenix
What do you like about our products and services?

Customer service of the technician Codie was spectacular! I will absolutely recommend them to anyone looking have their carpets cleaned!
Report a concern   July 10, 2015 — Rated 10 out of 10 by Maci Bottachiari Zerorez Phoenix
What do you like about our products and services?

I like how there are no soaps or detergents. Leaves the carpet soft and not crunchy!
Report a concern   July 10, 2015 — Rated 10 out of 10 by J.W.P. Zerorez Phoenix
What do you like about our products and services?

Technician was very organized and efficient. Previous cleaners left black marks from their hose on wall corners. Steve had none.

Carpet looks great.
Report a concern   July 10, 2015 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Representative (Codie H.) was pleasant, instructive and informed in the use of your products, communicated well throughout the process and made sure he was available and attentive to all of my questions. I especially appreciated that he took the time to test for color fastness and discussed options before starting. My furniture looks and feels great. I am very pleased!
Report a concern   July 10, 2015 — Rated 10 out of 10 by Susan Sharp Zerorez Phoenix
What do you like about our products and services?

Your people were not only on time, they were early. They got the job one in a reasonable amount of time and they did a good job. Floors looked great when they left.
Report a concern   July 10, 2015 — Rated 10 out of 10 by N.O. Zerorez Phoenix
What do you like about our products and services?

The tech was very polite and efficient. Sean explained everything and was very thorough cleaning the carpeting and the tile.
Report a concern   July 10, 2015 — Rated 10 out of 10 by A.J. Zerorez Phoenix
What do you like about our products and services?

service is great
Report a concern   July 10, 2015 — Rated 10 out of 10 by Eric Greene Zerorez Phoenix
What do you like about our products and services?

The technician did a thorough job cleaning the carpet. I would recommend Zerorez to my friends.
Report a concern   July 10, 2015 — Rated 10 out of 10 by Felicia Grabowski Zerorez Phoenix
What do you like about our products and services?

The technician who came to my house (Joe LaRussa) was very professional. He advised me on what could be done with the stains on my carpet, and what kind of results I could expect. Everything turned out better than I (and better than he) thought it would! I was very happy with the service and will definitely use Zerorez again. Thank you!
Report a concern   July 10, 2015 — Rated 10 out of 10 by Scott Brown Zerorez Phoenix
What do you like about our products and services?

The Tech's come in, look at carpet and decide on what treatments that might need to be done. The communicate to me ( the customer ) what options to do the job are available. Always get the best cleaning effort on my carpets. Great service and great results is a winner in by book !
Report a concern   July 10, 2015 — Rated 10 out of 10 by C.E.L.C. Zerorez Phoenix
What do you like about our products and services?

The gentlemen that came to clean our floors was very professional and very thorough. The carpets look amazing and he did not disrupt my staffs work at all. I was very impressed.
Report a concern   July 10, 2015 — Rated 9 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

The young lady who came to the house to do the job, was very professional and very friendly. She did an excellent job!
Report a concern   July 10, 2015 — Rated 9 out of 10 by L.N. Zerorez Phoenix
What do you like about our products and services?

It cleaned all the stains and the carpets looked practically new. The technician worked diligently and was very professional.
Report a concern   July 10, 2015 — Rated 0 out of 10 by K.C.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It does not look ANY different than prior. I was hoping I could get the carpet looking a little better. I think the 200.00 was not well spent. Friends told me about your company that is why I called. ;(
Report a concern   July 9, 2015 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

I really love how clean the tile and grout came out. It looks brand new again. Amazing.
Report a concern   July 9, 2015 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

There is no residue and they are actually clean!
Report a concern   July 9, 2015 — Rated 10 out of 10 by Laura Enterline Zerorez Phoenix
What do you like about our products and services?

Carpet was quite dirty and somewhat stained and yet it came out beautiful. Kevin, the technician, was friendly, yet businesslike. He certainly knew his product and performed to our complete satisfaction.
Report a concern   July 9, 2015 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

customer service
Report a concern   July 9, 2015 — Rated 10 out of 10 by Mike Crawford Zerorez Phoenix
What do you like about our products and services?

The service tech was so patient and did a great job. Thank you
Report a concern   July 9, 2015 — Rated 10 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

it cleaned my very dirty carpet - even the black came out and hopefully won't return
Report a concern   July 9, 2015 — Rated 9 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

On time, respectful of our rug

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