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based on 86599 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician did a great job and carpets look great.
You didn't disappoint me just not sold you are any better than Coit / Stanley Steamer etc...
You state you are GREEN and then charge an $14.00 Environment fee ?????? (strange) I saw it on the web site - knew about the fee - but why ????
The cleaning was great and so thorough. Our representative showed that he was dedicated to making sure the house was cleaned to our satisfaction
Shawn did a great job. He was very efficient.it left the carpet soft and clean.I have already told people about you thank you very much.
Got the job done quickly and for an affordable price. Plus they got the pet stains out of my carpet!! Very satisfied.
We are extremely pleased with the quality of the work done and the friendliness and professionalism of the two guys who did the work!
Make sure your quotes are more accurate by providing information that could lead to a change in price.
Timely, professional and thorough! Made good recommendations for continued maintenance!
Professional
The guy who did the work was extremely polite and professional. It looked great when it was done! I will for sure be using you again in the future and have already recommended you to a friend!
1. No harsh chemicals.
2. Amazing results.
3. No sales pressure. Helpful suggestions made; questions answered.
4. Friendly staff.
Reputation I can trust. Courteous and professional service.
Your service does not leave any residue. Everything dried quickly and the clean surfaces were evident immediately.
I was very happy after Eric completed the carpet cleaning. My carpets look GREAT! Eric was professional and explained what he was doing and I loved the fact that he did an area and showed me what the difference was and if I wasn't happy he would leave but the difference was outstanding ..... Carpets are CLEAN! Will use ZEROREZ again.
Your products are safe and do an excellent job cleaning the carpet. Your service tech was very professional and did an excellent job
No residue
Clean carpets, thorough job, no soap, very polite techs.
fast and effective
The carpets look great after they are cleaned with the Zerorez system.
Joe did a very nice job and he was very considerate. I would ask for him again to do the next time
I would schedule and appointment.
Great service on the phone and in person - carpets always look great!
I have been out of town so that I did not get a good look at the floor when finished. There are dark spots in the grout and the technician told me he could not get them out, but my husband scraped on one of them, and it started coming out. I know the technician did not do any "manual" work to lift those stains, and I also found some corners that were not touched. Otherwise, he was very pleasant and a very nice man. I am somewhat disappointed that extra time was not spent trying to get out the stains.
Got the heavy stains out that I didn't think would come out.
Very knowledgeable and informative tech's.
Representative arrived timely, gathered the information he needed to properly clean the carpets and went to work. Based on my review of the job, it was done very well.
Trey, our service person was knowledgable and efficient while also being friendly. This is our second time having the carpet cleaned by ZEROREZ and we are very satisfied.We like the product and the method. Count us in as "regulars".
Technical was thorough, professional, informative. Everything was perfect.
Friendly technician. Dried quickly, added sectional cleaning & am happy with the results.
Everything! The tech (s) were really thorough with their presenation on how ZeroRez water works and the carpet protector and also the products! I really liked that Robert had some help with the cleaning as this gave me the opportunity to finishy errands sooner!

My carpets stay cleaner longer. Very efficient and courteous staff.