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based on 86598 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the fact that my carpets always look so good when you are done and they stay that way much longer than when I have used other companies. I also love the Zerorez water for many cleaning chores around the house.
carpets had residue, tile cleaning left streaks on the floor. Having work re-done
every aspect...service, technition, every part
I love you guys! My carpets are clean and look great!
No chemicals . Sean Hankins ( I believe that was his name) was very knowledge to the products and worked very hard.
My carpet just doesn't look much different at all! I don't feel you can tell I had it cleaned, I was expecting better results. Thanks
All work was done better than I thought it possible.Carpets and furniture look great.
Travis was very efficient I like the way he did the walk through explaining everything.
Very pleasant hard worker. Takes pride in the job he does.
Your customer service is awesome and my carpet tech Hayden was very professional and informative.
Kevin was very professional and thorough in his cleaning. He made some recommendations and was very polite. My carpets look great! Thank you
It was fast and easy to book an appointment and he arrived early. My carpet and sofa looked great when he was done.
You do a great job, kept me informed, and arrived on time. I have recommended you to several friends.
carpet clearning was fantastic. tile steam cleaning wasn't something I'll likely do again. grout didn't seem to clean up much, dampness/water on the floor after steam cleaning left spots/marks that I mopped up afterward.
I'd recommend the carpet 10/10, steam cleaning of tile probably not ...
We were extremely happy with the technician and the cleaning. Our dissatisfaction involves the billing. When making the appointment, I gave explicit instructions for my credit card to be billed, not my niece's, whose carpets were being cleaned. The technician returned to my nieces home to collect payment about 30 minutes after he left. My niece said "it was evident the instructions from the office about the billing were unclear". She paid him (which I explicitly told the phone representative when I made the appointment I DID NOT want her to do). I had to call twice to receive email confirmation the charges were voided from my nieces credit card. Even the invoice the office emailed me had the wrong customer name, twice!! The invoice showed my niece's first name and my last name. Unfortunately the fantastic cleaning and technician were greatly diminished by the poor office experience. Thank you for listening.
We were so impressed with the customer service from the first phone call through the service. Our carpets and tile look amazing!
Price wAs as quoted.
Carpet not crunchy.
Carpet dried fast.
Kid was very nice, very efficient.
Thank you.
Scheduling was easy and she was informative. No hidden fees! They showed up on time and were very professional. My carpet looks brand new and it was bad!
Kevin was extremely professional and courteous. He did a wonderful job protecting my home while cleaning. We are very happy with the job he performed.
I liked the promptness and honest advice of the technician.
Tech was very efficient and professional. Cleaning solutions and equipment high quality. Why because of exceptional results.
Carpet feels brand new. Very professional staff. Thank you so mcuh!
Clean carpets no dog smell after
The carpet is not wet for days. The only thing I would like a little better is the time frames. I called well in advance to book my appointment so I could be the first appointment of the day but when the day came I was put on the schedule for 10-12 time frame. Other then that I am very pleased with your company. Thank you!
The service we received.
Technician was polite, took care in our home, and very efficient..
The service was great but If your carpet looks as bad as mine I would just recommend replacing it rather than spending the money trying to clean it.
I have had other companies come in and clean my carpets before. The stains usually came back up. I was waiting to see if smells or stains would surface. Thankfully no stains that we didn't discuss came back. Sean Hankins was extremely helpful and professional.
Carpets are very well done. Staff are friendly.
Carpet was left with some sticky like residue and didn't come as clean as I would have hoped. A monetary refund of part of the charge would be nice.
Carpets look fantastic. Tech was professional, friendly and quick.
They did an excellent job of cleaning our tile.