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based on 86598 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There is no residue, the employees are polite and efficient and the carpet feels great to walk on when cleaning is completed and carpet is dry.
Your great technicians and the magic they perform when cleaning my carpets.
My rugs did not get clean. It looks like you just pushed the dirt around. Places that weren't dirty now look dirty. I am very disappointed in the service I got.
Very simple! They work. My carpets are 18 yrs old and now they look 18 years NEW!
Dependable. Fast. Efficient. Honest.
The customer service was terrific! So easy, professional and friendly!!
Good clean floors
I was not called before they arrived and there was still stains left in one of our rooms
Need to spend a little more time on soiled areas.
The care and concern they gave me. Fewer the urine stains did not come out
Most stains came out but we're there was more walk threw can still see deep stain
Shorter drying time. Everything is now 100% clean and no crunchy soap. The technician was on time, curteous and gave us feedback how to main the clean like new carpet.
There is no leftover stiffness or residue in carpets, like we've had when using other cleaners. They smell and feel clean again.
Trey was incredibly helpful! Also,he was very informative! The rugs/couches were Perfect! Kudos to Trey! (Next time I will request him)
Clean. No smelly odors. No crunchy carpet.
Everything
The tech - Trey Rogers - was very informative without being so pushy that we felt obligated to purchase more services then we originally ordered. Also, the appearance & feel of the carpet within 24 hrs was like it is brand new when it's actually 3 years old. We will definitely use your company again for carpet cleaning & plan on having our time cleaned before the end of the year.
Excellent service...rep was very good!
Very quick, effective and tech that came out was a pleasure to work with. Thank you for a great service.
Carpets felt crunchy after it was dried, made me feel like it was still dirty.
Your technicians really know what they are doing.
Did a great job!!!
Service was great but the online appointment request didn't work. I had to Last name removed for an appointment after not hearing back from the online request. Not a big deal, but if you're going to advertise the ability to make an appointment request online, it should work.
The fact that it is natural and does not use chemicals.
Your service men are very professional and do an outstanding job. You have a wonderful business model and I love recommending and using you.
Great work and technician was very very nice
Very good technician. Turned out he went to grammar and middle school with my younger son. He did an excellent job with removing stains I thought would not come out. Very polite young man! Craig was his name.
Great service and results.
Great experience