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based on 84482 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional and knowledgeable staff. No residue or odors. Helpful pre-planning email instructions
Great professional service
Steve was knowledgeable. courteous and efficient. Good service.
The carpet was well cleamed but several wall corners were scraped by the hoses and a wooden chest chipped badly on the bottom.
Service was great and Products seem to be ok. Rugs look great.
I have used your company a few times now, very pleased with the outcome. Unfortunately this last time my carpet had a few hard crunch sopts a the pet stains i paid xtra for were back the very next day.
Not soaking wet
Great service and great job!
Just not satisfied with the way the cleaning of the carpets came out. You can hardly tell they were cleaned.
Scheduling was easy, work was done on time. Good cleaning overall, my carpets were pretty beaten up. Thanks.
The people are very friendly and the fact that no chemicals are used.
The technitian who did the job used too much water, damaged area rug, walboard and counter.
It appears you are a well run company and you care about the customer. Your ontime and I like the 2 hour window and the phone call when the service truck is on the way. The products seems to work well and it will be interesting to see if I can keep my floors cleans with you water product. I had you come out a second time and I was very satisfied with the results. It obviously need 2nd dose.
Excellent customer service always checking throughout the process to confirm customer approval of outcome
Very clean. Very quick. Very effective
dries fast
missed a spot
The company did not, in fact, stand behind their work and clean up after themselves. I was very disappointed and will tell everyone I know not to use Zerorez, including many in the real estate business. Talk is nothing - actions speak much louder than words when it come to customer service.
Got the job done, professional, liked our carpet tech, and very reasonably priced!
Quick response and courteous service.
I like the fact that it is odorless, clean and good for my home. The man who cleaned my rugs was well spoken, considerate and took time to explain what he was doing and how to take care of my carpets going forward. And my rugs now look great!
Easy to schedule, on time, professional, quick, and carpets turn out great. Thanks!
Preston worked really hard to get our carpet clean and it looks great!
No smells, no crunchy feeling afterward.Steve K gave great service
Fast and efficient.
My technician was honest and upfront with everything. I was concerned that some traffic patterns on my carpet wouldn't be remedied and my technician was very helpful and educated me on what the outcome should be. Very pleased with the service and will be using again.
Friendly, thourough, showed they cared.
Get the carpet cleaner
Your teck was fantastic
I qAS TOLD NOT TO USE SOAP ON MY TILE FLOORS..THE MAN TOLD ME TO USE ONLY IODIZED WATER..I NEED TO KNOW WHERE I CAN BUY SOME OF IT FOR MY FLOORS..?? First name removed LAMPHEAR