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based on 86598 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
professional, fast, polite
Great customer service
Clean, fast and friendly
Professional and felt cleaned very well.
My dinning room has two spots that did not come out. The dinning room carpet needs to be redone. Scott was the technician and was very nice.
Our tech was wonderful!!!
The master bedroom carpet smells like dog, it didn't smell as bad before the cleaning, and as soon as it started to be walked on it still looks dirty. I understand that it may be a heavily travelled area, but it seems like the carpet stayed fresher for longer when using a different company on the past. I also ran into stiff carpet upstairs and I was led to believe your product did not do that from the advertising. Really pleased with the technician that came out, but for the price I expected a bit more.
Didn't like the bate and switch pricing. Advertise one price and then add a trip fee.
Abe1 was very nice. The carpets look great and I was happy with the results.
We were very pleased!
professional,knowlegable...friendly
The cost was reasonable, the service was performed in a very timely manner, the techs were on time and professional in their conduct, and I like the idea of a carpet cleaning service that leaves no residues behind since residual soap has a tendency to attract dirt to a freshly cleaned carpet.
Fast, clean, professional operation top to bottom
Pricing on tile. I was given one price over the phone, then received a different one when tech showed up. Called different company to have tile done.
very easy to schedule and the tech was very nice and polite
Very good job!!
Very thorough, technicians did not try to up-sell too much.
technician was great! carpets were cleaned very nicely
We have had great luck, service and overall satisfied with previous services performed. This is why I continue to recommend Zerorez. However the last service was not up to what believe to be Zerorez Standards. We had a couch and tile floor cleaned, the couch was sub par, and the floor didn't make me say oh man that's amazing like the first Zerorez cleaned. It still had a film when you walked across it and just didn't feel clean.
how fast the carpets dry
I liked Able. The guy was great and very professional. It was a pleasure to do business with zerorez. Wolfley is right! I even paid more but did not care because of the quality of work. Able even went out of his way to be respectful and extremely clean while in my new home. WAY TO GO ZEROREZ!!!!!!! I will for sure use and recommend ZEROREZ to my friends family and strangers. I work for Express Flooring and will be recommending you guys. Able was the key! Great Dude
Very thorough no soap residue courteous employees
Do a good job!
No high pressure upsales. Professionalism of the technicians.
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Very polite service people and when I wasn't satisfied the first time it was east to schedule a follow up to fix
The representative was on time, professional and did an outstanding job. My carpets haven't been this clean in over 5 years since I purchased my home. Thank you.
On time, clean carpets, not too costly, very nice tech (enjoyed the conversation and his knowledge of the product).
No smell, carpet felt clean
MAYBE OFFER A SCENT OR CARPET FRESHENER. AFTER MY CARPETS WERE CLEANED IT HAD A ODOR SMELLED DAMP