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based on 86598 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
show p within the time that was given
Your service was great! The carpets came out great!
prompt, professional and great results.
Wasn't sure what to expect, as this was my fist time using Zerorez. I installed new carpet 4 years ago and hadn't had it cleaned. Had to clean up a small spill a few days after your tech, Able was here. I was pleasantly surprised, my rag showed no signs of dirt after cleaning the spot. I'm a believer! I've told a few friends about my experience and suggested they ask for Able. See you next year :)
Your technician was very polite, professional & prompt.
congeniality of the service provider/techician
quality of work done
removal of stains
Your technician, Preston, was very customer orientated. I would like him to come back next year when I use your services again.....
Be on time to the appointment. The coordinator made an error in my address and the technician got lost.
people and results
The gentleman who came to redo my carpet and tile was wonderful! He came on Friday, July 31st!
The carpet was not as clean as I thought it would be and it's advertised you can get red wine stains out, but were unable to get coffee stain out. He said because of the acidity, yet red wine is also acidic.
Efficient, good work, honesty, no hard sell
My cleaning technician was very friendly and thorough --didn't like the hidden costs--environmental fee, etc.,
Friendly & professional workers and my carpets look great for a long time after the cleaning.
Tech was polite & professional.
courteous service, clean carpets, good follow throug
The whole experience was great from start to finish. Very professional and committed to making sure everything was on time and convenient. My husband and I are very happy and will be calling Zerorez for future carpet cleaning.
Our floors (carpet & tiles) looked amazing after they were completed. The young man was professional and very nice. I would definitely recommend Zerorez, actually already have.
You use no harsh chemicals so your service is safer for the environment.
Service was excellent and I love the way my carpet looks.
They work and technician was friendly and professional....
The results on my carpet, and the staff that I've worked with - both have been awesome.
I like how clean my carpets look when you get done.
friendly,fast and knew what they were doing
You stand by your work. The first time I wasn't happy and you sent back someone who did an amazing job. Thank you!
Cleans as well as advertised. Grout in tile floors that was black went back to tan again after cleaning.
My service tech was awesome. Super nice guy, knew what he was doing and was very professional....
I originally called in and said I needed some rooms cleaned. they gave me a price and I thought ok I'll just change things up when they arrive and get my costs down...unfortunately that's not how it works. I paid 350.00 for two rooms...he told me they can't lower the price once its quoted over the phone originally. I took time off work and was on a very tight time frame. I had no other time to cancel and reschedule as this wouldn't be fair to you guys as well so I bit the bullet and paid 350.00 for two rooms. I've learned my lesson and will not make the same mistake. I do know that I will order the bare min. next time and won't get screwed next time.
Customer Service was fantastic!!! Thank you, Hayden H. deserves a BIG raise!!!
The product completely cleaned our carpet, stains and all.
The technician, Scott Hammond, was knowledgeable, professional, on time,and thorough.

I liked every thing you were on time Trey was very professional and did a good job of
explaining every thing about the company and the product. He was informative and not
pushy with his sales pitch. I was more than happy with the work he did and my carpet looks!!!
great.