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based on 86598 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything!! Service was amazing as well!!
The techs that came out were prompt, friendly and knowledgeable. They didn't try to push any additional services. They also did a walkthrough with me when they were done to make sure I was happy.
The technician did not show up for my first appointment. Then when I sent the area rug in to be cleaned I was told it would be over $300 when the initial quote was $175. So many issues for such a large company that should have their business together. I will never use or recommend this company to anyone ever. I am also expecting my rug to be returned to me in worse condition for having been man handled and sitting in a warehouse over a week.
That the product is safe.
Communication cleanliness
on time, efficient, great results
The rugs were clean and fresh after treatment - they dried beautifully and were soft to the touch - Zerorez method is much healthier for the environment and for us!!
safe for my pets
Friendly staff with great sense of humor. Inexpensive pricing.
Your discounts, customer service, promptness to appointment time, and professional cleaning people.
Very non toxic, no odor and safe for my dog who has allergies.
I thought it was a good product and it seemed to clean better then other services I have used.
My dauhter left the technition after she gained entry to the home. I also didn't go back into the home to check on the work on the carpet. I recieved my deposit for the home and was deducted $300.00 that was witheld for the deposit because the carpet had to be redone. I don't know if the tech didn't do the carpet since he was left alone. In the intern carpet cleaning cost me over $525.00. Not satified at all and will not be using you again, sad thing Zerorez was highly recommended.
I like not having sticky carpet after cleaning is complete.
No wet carpets, no harsh smells
I have used Zerorez twice now and both times the products and services were great. Thanks
I liked how the carpets still look as they did when you left
People are professional/clean and my carpets look great.
Ease to set up appointment, fast response, good work, good price
I like that it is chemical free
Efficient & careful technicians
Getting an appointment was quick and easy, the hold music (which I did not get to listen to for very long) was highly entertaining, our technician was so nice and friendly and prompt!! Best carpet cleaning service ever.
Very thorough and conscientious gentleman who cleaned our carpets
Although the technician said he cleaned the tile floors after cleaning the wall tile, after he left I looked at it and one of the bathroom floors was a mess. It doesn't make a lot of sense to hire a service to clean something, only to have to clean up after the technician. There was also a discrepancy between the price I was quoted and the final price. Also, I was surprised that the technician did not bring along stronger chemicals to try on getting spots off tile.
good staff, communicative and no crunchy carpet after cleaning. I've used your company previously and was pleased with the results. Will be calling you again. Thank you
FRIENDLY, VERY INFORMATIVE.. PROFESSIONAL~ GREAT JOB!
Excellent service and quality.
Professional & knowledgable service techs; VERY clean carpets!
Everything. It's the best cleaning with the best service that I've ever had. I had Kevin on this last cleaning and will definitely request him next time. I recommend Zerorez to my friends and neighbors.
Great service! My carpet looks like new