Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86599 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 3, 2015 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Carpet was throughly cleaned
Report a concern   July 2, 2015 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

Great job done.
Report a concern   July 2, 2015 — Rated 10 out of 10 by P.O. Zerorez Phoenix
What do you like about our products and services?

No chemicals and techs really take their time and clean just like they would their own carpets.
Report a concern   July 2, 2015 — Rated 10 out of 10 by Stephanie Spearman Zerorez Phoenix
What do you like about our products and services?

Very courteous, pleasant to talk to. Excellent job on my carpets.
Report a concern   July 2, 2015 — Rated 10 out of 10 by Brenda Thomas Zerorez Phoenix
What do you like about our products and services?

My carpet has not looked this good since I moved in. I was amazed that he was bale to get the carpet so clean. Great effort! My technician gave me great advice on how to maintain my carpet and he told me about other services that the company offers. I am going to really consider having the upholstery done.
Report a concern   July 2, 2015 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Thorough and quality service
Report a concern   July 2, 2015 — Rated 8 out of 10 by T.K. Zerorez Phoenix
What could we do to improve?

I had a small stain where my son spilled a yogurt drink and after cleaning / drying the stain is still noticeable and larger than before? This also happen on a pet stain (urine) that was the size of a softball and now is the size of ten softballs. ?? Both of these stains were in my master bedroom.

Service received was great.
Report a concern   July 2, 2015 — Rated 10 out of 10 by Pauline Dee Zerorez Phoenix
What do you like about our products and services?

Very professional - Excellent quality of work
Report a concern   July 2, 2015 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

Tech was very knowledgeable and friendly
Report a concern   July 2, 2015 — Rated 9 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Good cleaning without chemicals. Professional service people.
Report a concern   July 2, 2015 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

The tech was very professional, did an excellent job, was in and out in no time.
Report a concern   July 2, 2015 — Rated 10 out of 10 by Cathleen Owens Zerorez Phoenix
What do you like about our products and services?

The customer service and the quality of work done from start to finish
Report a concern   July 2, 2015 — Rated 9 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

That they are safe and clean well. The Tech, Cody, was very efficient, friendly, and professional!
Report a concern   July 2, 2015 — Rated 6 out of 10 by J.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

your tech scratched my entire baseboard in the bathroom. They need to be more careful.
Report a concern   July 2, 2015 — Rated 10 out of 10 by Dwight Morris A.L. Moore Grimshaw Zerorez Phoenix
What do you like about our products and services?

THE CARPET LOOKD GREAT.
Report a concern   July 2, 2015 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

You are thorough and efficient and the carpeting looks wonderful when you are done!!
Report a concern   July 2, 2015 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

How clean it made the carpet and that the worker was efficient and thorough
Report a concern   July 2, 2015 — Rated 3 out of 10 by M.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Customer service was excellent! Additional charges for pet stains not worth it. It actually spread the stain
Report a concern   July 1, 2015 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

I like the chemical free aspect of the service.
Report a concern   July 1, 2015 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Technician was upfront about what could/couldn't be cleaned, and very thoroughly went over all of my options from start to finish.
Report a concern   July 1, 2015 — Rated 10 out of 10 by T.R. Zerorez Phoenix
What do you like about our products and services?

The product seems good and the service was great.
Report a concern   July 1, 2015 — Rated 10 out of 10 by N.N. Zerorez Phoenix
What do you like about our products and services?

Great techs
Report a concern   July 1, 2015 — Rated 8 out of 10 by T.A. Zerorez Phoenix
What could we do to improve?

Technician was great, but no upselling and better rates or deals would be nice.
Report a concern   July 1, 2015 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Water Sanitizing
Report a concern   July 1, 2015 — Rated 10 out of 10 by Sandra Rushmann Zerorez Phoenix
What do you like about our products and services?

The tech was very nice, polite and efficient , did a very nice job. Only one complaint. He left the front door open the whole time he worked on our carpets and we had a million flies in our house for a week.
Report a concern   July 1, 2015 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Completely cleaned my carpet after three years of abuse. Looks and feels new!
Report a concern   July 1, 2015 — Rated 10 out of 10 by Tracy Briggs Zerorez Phoenix
What do you like about our products and services?

Your techs do a great job and are very friendly.
Report a concern   July 1, 2015 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Zerorez did an excellent job of cleaning the high traffic areas.
Report a concern   July 1, 2015 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Carpets look like new, and the technician was , courteous friendly
Report a concern   July 1, 2015 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

They are friendly, professional and do a great job! Kevin was fantastic

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