- Phone: (480) 507-2419
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based on 86599 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
quality of service. Carpet looks great
Very polite service tech. Clean floors with no chemical odors
It healthy for my family, fast appointment, very courteous professional staff- I have already recommended to others!
prompt, professional
Very nice serviceman and quick cleaning
Great customer service, great reputation in the valley, and the tile in our house looks awesome.
Technician was very professional and did a nice job - Keith was his name - he is a good man. The only slight hesitation I have is recommending your service is because there was confusion on the appointment time - My window was 4-6PM and he was told it was 5-7Pm. As it turned out he did get there at about 5:30PM and all was well but it could have been an issue.
The technician (Preston) showed up on time and had a very positive attitude! He did a great job of cleaning our carpets, and gave us a reasonable price.
Carpets clean with no sticky residue, Most carpet cleaners are in and out in 20 minutes or less, just skimming the carpet. ZeroRez was cleaning my carpets for 2 hours. They did a great job!
Your Technician was absolutely amazing courtesy, polite and very knowledgeable
I had two cleanings from them: (1) tile floor and grout and (2) Travertine kitchen countertops. The very affordable, and more than reasonable price, is the number one reason that I loved them. An extremely close second reason is the fantastic, professional job that they did. From the first person I talked to on the phone, to the final cleaning results, I was thrilled and thankful for this company! The appointments were scheduled for as soon as possible (within one to two days from phone call). They give you an exact estimate of the job before they start. Their employees are very upbeat and happy to help you. My tile and countertops are shining! They also take the time to explain to you how to continue cleaning maintenance on the surfaces.
The staff was courteous, punctual, knowledgeable, honest, and professional. The carpets look great and I would recommend this service to anyone needing carpets cleaned. Wonderful job, our carpets look new.
job well done
I like that they are safe for my children and for my dog.
Service and great results 😃 thanks
We appreciated that the technician arrived on time and set right to work. He was thorough even though he was done in a timely fashion.
Results and professionalism
Everything was done very professionally, from the finished results to the technician that did the work.
Caring and on time and understanding
Great technicians, great product, great service.
Things started off a little rough. I called ahead of time to give the operator my gate code. She never gave it to the tech so he couldn't get in for awhile. Then the tech performed unauthorized services and charged me double what I agreed to. I had to call and get the unauthorized portion credited back. Really bad on both accounts. But, in the end, you did the right thing. I would give you a second chance.
I really liked the way it cleaned my tile and grout lines. I just moved into a house and I thought the bathroom tile was black and brown. After it was cleaned by zerorez I saw it was really Browns and tan. I did not like the spray grout sealer because it left a haze on my floor and overspray got on my appliances.
Very courteous and knowledgeable employees. Job complete in timely and professional manner
On time, friendly very professional technician, carpets look clean!
Carpets weren't soaking wet. Cust service was 100%
Tech told us that we needed to have the carpets cleaned more than once to get some of the high traffic areas but he couldn't work on them right then
He didn't ask about setting a follow up appointment
Friendly staff made booking easy, technician gave his full effort on the upholstery cleaning. Thank you.
Your service provides exactly what you advertise. My experience with your company has always been positive. Thank you.
Tech was on his phone texting throughout the service. It appeared unprofessional.
Robert, the Technician, was very well mannered - a rarity these days - the job was done quickly with little disruption or noise, the carpets did not have an odor while drying and they are soft and smooth, so nice to walk on bare foot, after all, the dogs do! I believe the price was right for the work done. I know that was a special, but I wouldn't want to pay more than that for what I needed done. Thank you, I will use your services again in the future.