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based on 86599 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service is top notch! I love that there is no chemicals and looks fantastic!!
carpet did not get as clean as I had hoped.
Convenience, the empowered water cleans extremely well, friendly technicians1
You're quick, affordable and the carpets stay cleaner longer. Your tech was awesome. He did a great job.
My appointment was delayed, but never received a call. I am the one who had to follow-up. As a courtesy, call the client and let them know the appointment is delayed.
The offer of three rooms was a little false. I was never told that the rooms needed to be the size of a closet. I moved all my family room furniture and then did not have the service done because of the price. My dining room is very small and I was told that it was oversized. Really? you need to advertise the size of the rooms and how much you charge. My carpets turned out great- I knew they would. Just disappointed in advertisement.
Zero razz has cleaned both our tile and our carpet. Both results have been beyond belief. I thought we would have to replace the carpet, but zerorez did an incredible job of cleaning. I would use you again in a heartbeat! Trey is extremely professional and always put his best foot forward. Thank you for a wonderful experience
Great service. The service tech did an awesome job on our carpet and tile grout. Everything looked brand new after he was done. We are very happy with the service and will call again when needed.
Fast, thorough, green
Technician, Robert was friendly, professional and respectful. He explained all options thoroughly and was genuinely concerned about satisfaction for each service.
Well done.
My carpets do look a little cleaner only in some areas, but are hard and stiff and rough after the cleaning. It seems like there is residue left behind. Not what I expected at all.
Friendly staff, worked quickly, knowledgeable, removed difficult stains.
carpet still has spots
The carpet is obviously very clean when done! Period!
I love that my spots don't come back.
Andrew was very knowledgeable and informative. Paid attention to details.He was courteous and polite.
Your product and services were great. They exceeded my expectations too. The thing that sets you apart from the rest is your customer service. From the gal who set my appointment to the technician who went above and beyond to take care of a couple of stains that I didn't think we're going to come out. I am 110% satisfied and will use you again. I will also recommend to everyone I know. Thanks
Manners and honesty.
The carpet smells fresh but I can tell NO difference and it looks like it has never been cleaned. CLEAN THE CARPET!
Travis was very kind and professional. He did an amazing job!
The technician that did my carpet was very knowledgeable. He was very polite and very courteous of my property.
Great customer service and quality work! Sean was wonderful to work with.
I was not pleased with the results of my carpet. Some spots were still there that I thought should have been removed. Overall, the carpet did not look well cleaned. I have had better results from previous companies.
Very good work, but I thought you were expensive on the furniture.
Great service all around, end result was great too
I truly appreciated the follow up call regarding my appointmement and having a 2 hour window, and then a follow up call with a more accurate time. This service helped me plan our busy lives. Thank you. I also like how there are no chemicals used and the carpet doesn't feel crunchy. Our technician had great customer service and was very personable and professional.
This was our 1st time using zerorez. So far it looks and smells clean. The techs were very nice and professional
The caroets look great, thettechnician was very nice as well as the cutomer service. The carpets dried very quickly.
cleanliness

Everything