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based on 84424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
fully explained, smells great, carpets look amazing
My husband and I live in Santa Maria, CA. We have a rental in Sun City which was vacant and our agent told us the carpet needed cleaning. We had used a carpet cleaning service in September of last year and, apparently, they had not done a great job. Our agent, who lives in the Phoenix area, called us and suggested we try Zerorez since she had heard their ad on the radio.
I gave them a call last week and in two days, Zerorez was on it! They sent out a technician by the name of Trey. He called when he got to the condo, inspected it, called again and told me what needed to be done. When he was finished, he called and told me that he would send before and after pictures to see the difference.
This is by far the best experience we have had dealing "long distance" with services we need for our property. Trey was one of the best technicians I have ever had the pleasure of dealing with! Great job in finding such wonderful and professional employees, Zerorez!!
The carpets are clean. Both visually and to the touch.
I really was amazed at how dedicate our rep trey was. He did a great job
This is my second cleaning the first in April 2014 prior to that was 3 years that is why I used you again. This clean was less than average. I think because the tech was in and out in 30 mins as opposed to the prev tech. No fans and a fast clean made the difference
Technician was honest and was extremely fast and super nice. Did a great job!
Professional team, timely, helpful, good result
Timely. Ease of appointment. Knowledge of tech. Detail to attention by tech..
Service techs are awesome
I love the job you do and the great employees you have!
Your technician, Mr Valdez explained the products and process in a very businesslike yet personable manner. He did a very good job, we were pleased with the results and would recommend Zerorez to others and will use your services in the future.
Thank you! John and Name removed
E
Very friendly service with a great product that is chemical free!!
good job cleaning the carpet,technician was very pleasant and on schedule
Very clean and organized, job well done ☺
Was on time and carpets look clean.
Friendly staff. Very accommodating when I needed to reschedule. Technician was extremely helpful when there was an issue at theh rental due to the painters leaving a mess.
Natural
The scheduling staff was friendly and knowledgeable, providing a two hour window with a 20 minute call ahead makes life easier, technicians were very professional and friendly. Carpets and couch look fantastic!
Preston did my service and he did an excellent job and I would request him; after he left I called in and paid him a compliment to whoever answered the phone.
We are very happy with the work and your different cleaning systems. We have never been happy with conventional cleaning results. But we are very satisfied with the job we had done. The technical was very professional and I very much enjoyed our conversation.
James did an amazing job on our home. He was very personable and professional.
Great service! Thank You!!
The product did not have a strong odor. The carpet was cleaned very well.
They were allergy, kid and pet friendly. The house smelled clean and not filled with chemicals like some carpet cleaning companies. The service person was very professional and friendly. Asked many times for me to look over the area/rooms for approval and always asked if I saw something I wanted him to go back over to let him know. I appreciate the protection solution they put on the couch and carpet that was cleaned to help with any future spills or accidents.
Professional technician, very thorugh, neat and polite. Carpets look like new and smell great.
Results
Fast & quality service.
I was impressed with the efficiency and friendliness of those with whom I spoke concerning my appointment; all prior calls were received as promised. The technician, James Chase, was on time, friendly, knowledgeable and efficient. He fully answered my questions about why Zerorez is different than other carpet cleaners, and in addition, allowed me to test the non-toxic Zerorez multi-surface cleaning solution on my counter tops, windows, etc. It worked really well, and I bought a 5 gallon jug. :) I learned that Zerorez also cleans and seals granite, as well. James was kind enough to give me a preliminary estimate, so I plan to call to have that job done as well. Oh, and my one area carpet and two bedroom carpets look great after the cleaning! Thanks, James!

The carpets looked excellent and it was done quickly.