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based on 86599 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet had a "crunchy" texture in some spots. I vacuumed before placing items on cleaned carpet and it was ok
Everything was great.
On time, courteous, uniformed tech, no smell after work is finished.
The quality and performance of the Zerorez process.
My carpets are much cleaner than they were, but I am truly not as impressed at the results as I thought I would be based on how highly your company is talked about on the radio and based on the reviews I had read online. I knew beforehand that some spots might not go away at first if I had treated them in the past with spot shot, but I figured the areas that were dirty simply from high traffic would go away pretty easily. I feel like if they had spent a little longer on some of the high traffic areas it would have come more clean, as there are stripes of clean in the middle of those spots now. I was given no information on whether these dark areas would go away further with future cleanings and if so when would be adequate time to do another.
You use no soap or detergent just good old freshwater treated and soft thank you
everything!!!
The Technician was knowledgeable and explain the process, I felt comfortable with what needed to be done.
after a few days the carpets still look good!
I thought the cleaning man did a great job and it was quick and wonderful!
The process was very easy, start to finish
High traffic areas don't look any better.
Courteous representative and very efficient.
Very nice - excellent service
Efficient, prompt, professional and through.
Great service clean carpets
No soaps or chemicals. Trained and knowledgeable staff.
Healthy, clean and a friendly and knowledgeable carpet cleaning technician.
The tech was very knowledgeable and helpful and my carpets look amazing.
I like how rapidly the carpet dries and how great it looks.
The carpets were crunchy, which I thought was one of the highlights of your company to not happen.
Quick drying and leaves no messes behing
This was my first time using this service. I liked the honesty of the technician and promptness of his arrival. Though my carpets had previously been cleaned prior to your service I wasn't sure what type of results I would receive with this cleaning. I was hoping for dog odor removal but found that wasn't the case. All in all, I would still use this service again.
The company stands behind their service 100%. Everyone I spoke with was courteous and professional.
My carpets look really clean although some of the spots are reappearing. Overall I am happy with the results.
I was actually very satisfied with the work that was completed. However, there was a miscommunication about the price. I called to discuss my concern and was told that it would be called back the next day (Thursday). It is now Saturday and I have not received a response.
My carpets are clean and the price was fair.
The technician was very polite and focused on cleaning the tile and carpet. He did an excellent job. Thanks.
Keith explained all services in detail and did a great job! Thanks!
Overall service and the method of cleaning.