Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84424 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 4, 2015 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

I was very happy with the honesty of the man who came to clean the carpets. I was so impressed with his hard work and efforts to scrub and clean and go over again and again to clean the carpet. I was thrilled with the end result! The carpets look great!!

Report a concern   February 4, 2015 — Rated 10 out of 10 by Greg Childs Zerorez Phoenix
What do you like about our products and services?

Carpets were far cleaner than ever before - no smell, no crunchy feeling, and they even made the stairs look new. Thought our berber carpet was done, but you guys saved the day.

Report a concern   February 3, 2015 — Rated 10 out of 10 by Jill Lewis Zerorez Phoenix
What do you like about our products and services?

The guys were very professional and friendly, they did a great job

Report a concern   February 3, 2015 — Rated 10 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

Zerorez are MIRACLE WORKERS. They (specifically Ryan) saved my poor carpet from certain uncleanable doom and it looks brand new! Thanks!

Report a concern   February 3, 2015 — Rated 10 out of 10 by Diane Shultz Zerorez Phoenix
What do you like about our products and services?

Carpet cleaner on time. Did a very good job getting out stains.

Report a concern   February 3, 2015 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Staff are great, prices seem reasonable.

Report a concern   February 3, 2015 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Price and job well done

Report a concern   February 3, 2015 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Like that there is no soap or detergents. Cleaner.

Report a concern   February 3, 2015 — Rated 10 out of 10 by Diane West Zerorez Phoenix
What do you like about our products and services?

The carpet didnt come completely clean because it was in such bad shape which we knew prior to the start of the job and the worker was honest and upfront about it however the stains came out better than I thought and feel clean and sanitized. Keith Keilholtz was who did our carpets and he was friendly and good at his job.

Report a concern   February 3, 2015 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

The service tech was terrific. Very courteous, attention to detail and very polite.

Report a concern   February 3, 2015 — Rated 10 out of 10 by Shantay Tyree Zerorez Phoenix
What do you like about our products and services?

It had been 2 years since I had the carpet professionally cleaned. Keith did an outstanding job! The stains were gone. The carpet looked great.

Report a concern   February 3, 2015 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Carpets are now super clean. Process didn't take very long

Report a concern   February 2, 2015 — Rated 8 out of 10 by R.B. Zerorez Phoenix
What could we do to improve?

You are more expensive than companies I have used in the past. It would be more fair to measure the actual square footage of the room than count the room itself. I have a small walk-in closet and it was counted as a room. That doesn't seem right. You should measure around the furniture to figure actual square footage. I would recommend you because I like the fact that you don't use detergent. But I will tell my friends that you are pricey!

Report a concern   February 2, 2015 — Rated 10 out of 10 by Rebecca Debarros Zerorez Phoenix
What do you like about our products and services?

I think Andrew is the best !!! He cleaned our house 6 months ago and reminded me what he did 6 months ago. He was here 4 hours . Great employee of yours, hope you are aware of this. Was responsible and nice.

Report a concern   February 2, 2015 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Fast and easy to work with. Plus, they do a really great job!

Report a concern   February 2, 2015 — Rated 6 out of 10 by C.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech said, before she even tried at all, that traffic areas would not come out. I had my carpets cleaned by a different company about a year ago and they were able to effectively clean those traffic areas nicely. Seems she had made her mind up and didn't really attempt to try. She didn't have any initiative or enthusiam to try to make it the best effort. I regret using your company and will go back to the prior company ... from your ads I thought you would do great, but instead ... just so-so.

Report a concern   February 2, 2015 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Abel was on time, polite, and very thorough. He did an amazing job!!

Report a concern   February 2, 2015 — Rated 9 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

The fresh smell and the cleaning was excellent. The tech, Sean, was very informative and did his job well.

Do you ever run specials on your products?

Report a concern   February 2, 2015 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Friendly customer service and spotless carpet

Report a concern   February 2, 2015 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Customer service was excellent!

Report a concern   February 2, 2015 — Rated 9 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

Your employees are courteous and well trained. The product performs as advertised.

Report a concern   February 2, 2015 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Carpet looks great and Andrew was open, friendly, funny, and knowledgeable about his work.

Report a concern   February 2, 2015 — Rated 10 out of 10 by Cynthia Aguirre Zerorez Phoenix
What do you like about our products and services?

Awesome staff member that came out and did our service! Carpet looks amazing and we had alot of spots!

Report a concern   February 2, 2015 — Rated 10 out of 10 by Pierrette Thomason Zerorez Phoenix
What do you like about our products and services?

The professionalism and knowledge of the technicians.

Report a concern   February 2, 2015 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Fast, efficient and competitive

Report a concern   February 2, 2015 — Rated 9 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Clean, professional, and efficient

Report a concern   February 2, 2015 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

super helpful and friendly service as well as a awesome cleaning!

Report a concern   February 2, 2015 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

I really like that there are no harsh chemicals used and it is safe for my kids.

Report a concern   February 2, 2015 — Rated 10 out of 10 by F.M. Zerorez Phoenix
What do you like about our products and services?

The technician was great. He was professional, thorough and very personable. They all should be like him.

Report a concern   February 2, 2015 — Rated 10 out of 10 by Lisa Miguel Zerorez Phoenix
What do you like about our products and services?

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