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based on 84424 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
cleaned the rugs beautifuly
The customer service was great and the technicians were very knowledgeable and professional. The service left my carpet soft and fluffy. I'm so glad we called Zerorez.
Smelled clean after rugs were cleaned
Rep was very courteous
They did a great job!
Employies are clean, polite and knowledgable
everything
Carpet looked great after cleaning. Tech was came very courteous and knowledgeable.
I've had a few carpet cleanings done with you guys and I'm impressed with how well the carpets stay clean afterwards.
The cleaning was excellent and our tech CJ (Gilbert Location) was super as well!
Pay attention to details. Prepare spotted areas prior to cleaning.
Amazing! My carpet and couch look and smell amazing! The tech was very friendly and very knowledgeable! I will definitely use you again!
Little water is used and it is environment friendly.
On time
Rug is soft. Cleaning is quick and deep.
professional service, knowledgeable staff about product and procedure.
Very good service and prompt response to request for information and appointment.
I spoke with a respresentative on the phone and told them of my situtation with my kitchen tile floor and was assured that Zerorez would be able to handle the situtation. Once the technican can out to the house he spoke to the supervisor and was told not to try and clean the tile because of it being sealed. This was after I took the day off of work and spent the whole day moving furniture by myself so that I would be prepared. If I would have know that Zerorez was able to do it I would have went somewhere else and it would be completed. Instead I went throug all of that and still did not get my tile floor clean and will need to go through the whole process again with someone else.
I was disappointed with the final product. I expected to see many more dirt spots removed and a cleaner carpet. There are a couple of areas I notice the difference, but on a whole it looks like it was just vacuumed,
I still see stains where the trouble areas were located.
You're better than Stanley Steamer.
Like the fact there are no detergents in your product. Had cleaned carpets previously and felt there was a lot of soap in them attracting dirt. Job Zerorez did was terrific. Were thinking we might have to replace carpets before their cleaning though they were only 7 yrs. old and were only used half the time (a snowbird residence).
Prompt and courteous
carpetscame out very nice, service reps were professional and nice
The professionalism and thoroughness!
Fair price - excellent outcome - tech shows up when scheduled and works to meet our needs.
Professional service with great results.
Quick service-service tech was professional in his manner.
High quality product and staff and non-toxic materials.
Your equipment is clean and professional in appearance. The technician you provided was friendly, knowledgeable and seemed interested in insuring my satisfaction. He arrived in the early part of the appointment window.
Good results and friendly tech's!